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Motivational Keynote Speaker
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Yearbook of Experts® & News Release Wire member profiles
Nancy Friedman -- Telephone Doctor
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About: Nancy Friedman, helps companies communicate better with their customers and co workers. When Oprah, Fox News, CNN, The Today Show, Good Morning America, CBS This Morning, KMOX, KCMO, WJAR, WCCO, WCBS, and a host of other radio & TV shows around the country need an EXPERT on Customer Service & Communication Skills, they call on Nancy Friedman, The Telephone Doctor. YOU SHOULD TOO! Nancy is internationally recognized as a leading authority of customer service, sales and communication skills. She is the author of 9 best-selling books and the featured spokesperson in the popular Telephone Doctor customer service programs, featured on line at www.serviceskills.com She is a featured speaker at conferences and association conferences and meetings around the country. Check her out on www.nancyfriedman.com Nancy is lively, humorous and always asked back! Pick a topic on customer service, sales or communications and bring Nancy on.
Joyce L. Gioia, CMC, CSP -- The Herman Group
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About: Looking for someone to give you "The Why" behind what's happening and what's next? Gioia can do that for you. High content thought leader and Celebrity Futurist who will demystify complicated workforce and workplace issue and trends. Available 24/7, highly responsive and deadline-sensitive. Articulate Certified Management Consultant, she's upbeat about the future, with a realistic focus on employee turnover, labor shortages, corporation of the future, and similar current issues. Author of recent books on management and near-term future, including 'Impending Crisis,' 'How to Become an Employer of Choice,' 'Lean & Meaningful,'and 'How to Choose Your Next Employer.' The Herman Group helps organizations and their leaders prepare for tomorrow. Gioia has been on local and national TV more than 70 times and is often quoted in the national media, like TIME, Wall Street Journal, and the Christian Science Monitor,
Jan McInnis - Humor in Business Expert
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About: Top keynote speaker and comedian Jan McInnis has written for Jay Leno’s Tonight Show monologue as well as many other people, places and groups – radio, TV, syndicated cartoon strips, and even guests on the Jerry Springer show (her parents are proud). For over 25+ years she’s traveled country sharing her unique and practical tips on how to use humor in business (yes it’s a business skill!). Through her humor keynotes on change management, communications, and failure, Jan helps leaders use the power of humor to instantly connect with others, make their message memorable, diffuse tension, and get people to listen. Jan is recognized as a top funny female speaker and comedian. Her keynotes offer plenty of clean humor and sold take-away tips.
J. Lenora Bresler - Leadership Speaker, Author, Coach
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About: Leadership and motivational speaker and author, J. Lenora Bresler provides immediately implementable strategies for creating the credibility leaders need to initiate change, promote diversity and innovation, minimize (or effectively use) conflict, think strategically, and provide unforgettable customer service. Humorous and fast-paced, J. Lenora calls on her varied background as an attorney (she graduated law school at age 20), h.r. professional, college instructor, actress, singer, symphony orchestra director, and community leader to provide real-life substantive solutions in engaging ways. Her book, Instant Insight: 15 Questions to Great Relationships encourages asking certain questions that provide for instant success in leading any person.
 




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