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Yearbook of Experts® member profiles
Nancy Friedman -- Telephone Doctor
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About: Nancy Friedman, helps companies communicate better with their customers and co workers. When Oprah, Fox News, CNN, The Today Show, Good Morning America, CBS This Morning, KMOX, KCMO, WJAR, WCCO, WCBS, and a host of other radio & TV shows around the country need an EXPERT on Customer Service & Communication Skills, they call on Nancy Friedman, The Telephone Doctor. YOU SHOULD TOO! Nancy is internationally recognized as a leading authority of customer service, sales and communication skills. She is the author of 9 best-selling books and the featured spokesperson in the popular Telephone Doctor customer service programs, featured on line at www.serviceskills.com She is a featured speaker at conferences and association conferences and meetings around the country. Check her out on www.nancyfriedman.com Nancy is lively, humorous and always asked back! Pick a topic on customer service, sales or communications and bring Nancy on.
James D. Feldman -- The NOWIST
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About: James D. Feldman, CSP, PCS, CPT, CITE, is the creator of Shift Happens! James D. Feldman, is a customer service expert who has spent over 30 years helping businesses create exceptional customer experiences. James is a renowned speaker, author, and consultant passionate about delivering practical strategies companies can use to win customers and keep them for life. With his engaging speaking style and wealth of experience, James can help your business take its customer service to the next level. He is the author of 13 books, delivered over 1,000 presentations and has written dozens of articles ranging from romance scams to innovative problem-solving to enriching the employee and customer experience. He has worked with various industries, including automotive, HBA, fast food, tourism, retail, hospitality, and healthcare.
Arnold Sanow -- The Business Source
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About: Arnold Sanow, MBA, CSP (Certified Speaking Professional) is the author /co-author of 5 books to include, 'Get Along with Anyone, Anytime, Anywhere...8 keys to creating enduring connections with customers, co-workers - even kids'. His keynotes and seminars focus on getting along, building positive workplace relationships, people skills,dealing with and managing change, and how to build instant rapport, relationships and connect. He has been on numerous televison and radio shows as well as in the print media. Shows include the CBS evening news, ABC world morning news, USA Today, and others. He is a regular guest talking about relationship and people skills issues on Sirrus Radio and Family Net Television.
Christopher Bauer, Ph.D. -- Business Ethics Training
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About: Ethics expert Dr. Christopher Bauer's training as a clinical psychologist gives him a unique perspective on how individuals manage matters of ethics. It also allows him to provide equally unique commentary and analysis. As a speaker, seminar leader and consultant, he helps individuals and organizations make more ethically-informed decisions while maximizing their bottom line. Bauer Ethics Seminars provides keynotes, breakouts, seminars, retreats, and consultation. Each helps individuals, teams and organizations take effective responsibility for 'walking the talk' of ethical behavior as well as improving their bottom line through improved leadership and management skills.
Dr. Maynard Brusman - Emotional Intelligence & Mindful Leadership
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About: Dr. Maynard Brusman is a consulting psychologist, executive coach and president of Working Resources. We coach leaders to cultivate creativity, clarity, focus and trust in a full engagement culture. Maynard is an emotional intelligence and mindful leadership development expert. He facilitates leadership retreats nationally and in Costa Rica. He has appeared in a variety of media including Forbes, the Wall Street Journal, USA Today, San Francisco Chronicle, NBC, and Fast Company. The Society for Advancement of Consulting has awarded Dr. Maynard Brusman two rare 'Board Approvals' in leadership development and executive coaching.
Jotham Stein--Author of 'Negotiate Like a CEO'
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About: Jotham S. Stein is the principal of the Law Offices of Jotham S. Stein P.C. He has more than two decades of experience representing entrepreneurs and C-Suite executives, board members, venture capitalists, private equity principals, and investment bankers as well as less senior employees of all size companies. Stein is a graduate of Stanford Law School and Princeton University. He is admitted to practice in California, Illinois, New York, Colorado, and the District of Columbia as well as the United States Supreme Court, and several United States Courts of Appeals and United States District Courts. He is also a member of multiple bar associations, including the American Bar Association. Stein is the author of Executive Employment Law: Protecting Executives, Entrepreneurs and Employees, a how-to guide for practitioners.
Frank DiBartolomeo -- Presentation Coach For Technical Professionals
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About: Frank is a presentation coach for technical professionals. He is a Professional Member of the National Speakers Association. He has developed and honed his extensive public speaking abilities over his 40-year career, both in military service, as a contractor, and business owner. Because of his outstanding work in the field of public speaking and leadership, in 2002, Frank was awarded Toastmasters International’s highest individual award - Distinguished Toastmaster (DTM). He formed DiBartolomeo Consulting International (DCI), LLC in 2007. The mission of DCI is to help technical professionals to inspire, motivate, and influence their colleagues and other technical professionals through improving their presentation skills, communication, and personal presence. Frank DiBartolomeo is also a retired U.S. Air Force Lieutenant Colonel. His expertise as an engineer and technical leader in the military and industry led to a variety of leadership assignments
Christopher Gilbert PhD -- Reclaiming an Ethical World One Choice at a Time
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About: About Christopher Gilbert, PhD: Dr. Christopher Gilbert is a senior international ethics consultant and popular keynote speaker. As co-founder of NobleEdge Consulting, he has worked with Fortune 500, government, and non-profit organizations, including the Bill and Melinda Gates Foundation, traveling the globe to spearhead sustainability, human capacity development, and business conduct programs. With over 25 years of award-winning teaching experience in colleges and universities on four continents, Chris has also pioneered nationally recognized professional development and ethics centers. As a motivational speaker and author, he is well known for his informative humor, authenticity, and personalized inspiration. He holds a PhD specializing in leadership ethics, a Master of Business Administration, and a Bachelor of Science in geology.
San Francisco Writers Conference
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About: The San Francisco Writers Conference, one of the finest writers' events in the country, helps writers become published authors and teaches them how to build successful writing careers. Presenters at the event include bestselling authors, literary agents, and respected editors from top publishing houses. With 100+ presenters to 350 attendees, there is optimum interaction with industry professionals in an information-packed weekend. Individual PRE/POST Classes, too! The SFWC is held over President?s Day weekend at the Mark Hopkins Hotel. A second event, the San Francisco Writing for Change Conference is held annually in the fall. SFWC is a 501(c)3 nonprofit.
 

Recent News Releases
 Date HeadlineParticipant Name
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03/18/2023
Dr. Maynard Brusman - Emotional Intelligence & Mindful Leadership
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01/23/2023
Dr. Maynard Brusman - Emotional Intelligence & Mindful Leadership
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11/21/2022
Dr. Maynard Brusman - Emotional Intelligence & Mindful Leadership
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11/14/2022
James D. Feldman -- The NOWIST
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11/02/2022
James D. Feldman -- The NOWIST
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10/10/2022
Dr. Maynard Brusman - Emotional Intelligence & Mindful Leadership
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09/28/2022
Jotham Stein--Author of 'Negotiate Like a CEO'
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09/15/2022
Jotham Stein--Author of 'Negotiate Like a CEO'
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09/06/2022
Jotham Stein--Author of 'Negotiate Like a CEO'
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08/31/2022
Jotham Stein--Author of 'Negotiate Like a CEO'

Blog Posts
 Date HeadlineParticipant Name
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03/19/2023
Success is Just the Other Side of Failure Frank DiBartolomeo -- Presentation Coach For Technical Professionals
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03/12/2023
Data, Data! We Need More Data! Not! Frank DiBartolomeo -- Presentation Coach For Technical Professionals
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03/05/2023
Are You Sliding Into Your Speaking? Frank DiBartolomeo -- Presentation Coach For Technical Professionals
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02/26/2023
Does Your Presentation Expand to Fill the Void? Frank DiBartolomeo -- Presentation Coach For Technical Professionals
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02/19/2023
Have You Gone the Extra Mile? Frank DiBartolomeo -- Presentation Coach For Technical Professionals
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02/12/2023
Have You Checked Out Your Speaking Venue? Frank DiBartolomeo -- Presentation Coach For Technical Professionals
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02/05/2023
Artificial Intelligence and Your Speaking Business Frank DiBartolomeo -- Presentation Coach For Technical Professionals
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02/01/2023
Nancy Friedman as seen on Natfluence.com Nancy Friedman -- Telephone Doctor
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01/29/2023
The Power of Your Mastermind Frank DiBartolomeo -- Presentation Coach For Technical Professionals
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01/22/2023
Presentation Transitions – Omit Them at Your Peril! Frank DiBartolomeo -- Presentation Coach For Technical Professionals




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