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Yearbook of Experts® member profiles
Nancy Friedman -- Telephone Doctor
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About: Nancy Friedman, helps companies communicate better with their customers and co workers. When Oprah, Fox News, CNN, The Today Show, Good Morning America, CBS This Morning, KMOX, KCMO, WJAR, WCCO, WCBS, and a host of other radio & TV shows around the country need an EXPERT on Customer Service & Communication Skills, they call on Nancy Friedman, The Telephone Doctor. YOU SHOULD TOO! Nancy is internationally recognized as a leading authority of customer service, sales and communication skills. She is the author of 9 best-selling books and the featured spokesperson in the popular Telephone Doctor customer service programs, featured on line at www.serviceskills.com She is a featured speaker at conferences and association conferences and meetings around the country. Check her out on www.nancyfriedman.com Nancy is lively, humorous and always asked back! Pick a topic on customer service, sales or communications and bring Nancy on.
James D. Feldman -- The NOWIST
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About: James D. Feldman, CSP, PCS, CPT, CITE is the creator of Shift Happens! Jim is a professional Change Management speaker. As the owner of several businesses and consultants with Fortune 1000 companies, Jim has been on the receiving end of changes in the business. He shares numerous stories, valuable techniques and creative problem-solving in a hilarious and content-rich presentation, article or interview. Jim customizes each speech or interview to meet your needs. He researches your company or organization and creates a plan for change using real-world examples. Jim collaborates with organizations to evaluate problems, create a vision where others aren’t looking, capture what others are not seeing, by providing UNCOMMON, common sense.
Arnold Sanow -- The Business Source
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About: Arnold Sanow, MBA, CSP (Certified Speaking Professional) is the author /co-author of 5 books to include, 'Get Along with Anyone, Anytime, Anywhere...8 keys to creating enduring connections with customers, co-workers - even kids'. His keynotes and seminars focus on getting along, building positive workplace relationships, people skills,dealing with and managing change, and how to build instant rapport, relationships and connect. He has been on numerous televison and radio shows as well as in the print media. Shows include the CBS evening news, ABC world morning news, USA Today, and others. He is a regular guest talking about relationship and people skills issues on Sirrus Radio and Family Net Television.
Christopher Bauer, Ph.D. -- Business Ethics Training
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About: Ethics expert Dr. Christopher Bauer's training as a clinical psychologist gives him a unique perspective on how individuals manage matters of ethics. It also allows him to provide equally unique commentary and analysis. As a speaker, seminar leader and consultant, he helps individuals and organizations make more ethically-informed decisions while maximizing their bottom line. Bauer Ethics Seminars provides keynotes, breakouts, seminars, retreats, and consultation. Each helps individuals, teams and organizations take effective responsibility for 'walking the talk' of ethical behavior as well as improving their bottom line through improved leadership and management skills.
Albert Goldson -- Cerulean Council
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About: I am Executive Director of the Cerulean Council, a NYC-based boutique think-tank and global advisory firm that provides counter-intuitive, contrarian, and often prescient, over-the-horizon geopolitical risk assessments and investment strategies. As a former Public Policy Maker and US DHS officer, my membership in a wide-spectrum of professional organizations gives me access to influencers and decision-makers at the highest levels which include the Overseas Press Club of America (member Board of Governors), American Society of International Lawyers, Hedge Fund Association, NY International Arbitration Center, Association of Foreign Intelligence Officers (AFIO), Aircraft Owners & Pilots Association and Japan Society. As a contributing writer my event-driven articles are published internationally. I also participate as an expert guest panelist on cable TV, podcasts and webinars.
Dr. Maynard Brusman - Emotional Intelligence & Mindful Leadership
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About: Dr. Maynard Brusman is a consulting psychologist, executive coach and president of Working Resources. We coach leaders to cultivate creativity, clarity, focus and trust in a full engagement culture. Maynard is an emotional intelligence and mindful leadership development expert. He facilitates leadership retreats nationally and in Costa Rica. He has appeared in a variety of media including Forbes, the Wall Street Journal, USA Today, San Francisco Chronicle, NBC, and Fast Company. The Society for Advancement of Consulting has awarded Dr. Maynard Brusman two rare 'Board Approvals' in leadership development and executive coaching.
Frank DiBartolomeo
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About: Frank is an award-winning speaker, presentation and interview skills coach, and Professional Member of the National Speakers Association. He has developed and honed his extensive public speaking abilities over his 40-year career, both in military service, as a contractor, and business owner. Because of his outstanding work in the field of public speaking and leadership, in 2002, Frank was awarded Toastmasters International’s highest individual award - Distinguished Toastmaster (DTM). He formed DiBartolomeo Consulting International (DCI), LLC in 2007. The mission of DCI is to help technical professionals to inspire, motivate, and influence their colleagues and other technical professionals through improving their presentation skills, communication, and personal presence. Frank DiBartolomeo is also a retired U.S. Air Force Lieutenant Colonel. His expertise as an engineer and technical leader in the military and industry led to a variety of leadership assignments
San Francisco Writers Conference
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About: The San Francisco Writers Conference, one of the finest writers' events in the country, helps writers become published authors and teaches them how to build successful writing careers. Presenters at the event include bestselling authors, literary agents, and respected editors from top publishing houses. With 100+ presenters to 350 attendees, there is optimum interaction with industry professionals in an information-packed weekend. Individual PRE/POST Classes, too! The SFWC is held over President?s Day weekend at the Mark Hopkins Hotel. A second event, the San Francisco Writing for Change Conference is held annually in the fall. SFWC is a 501(c)3 nonprofit.
 

Recent News Releases
 Date HeadlineParticipant Name
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02/28/2021
Albert Goldson -- Cerulean Council
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02/02/2021
Albert Goldson -- Cerulean Council
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01/19/2021
Albert Goldson -- Cerulean Council
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01/18/2021
Dr. Maynard Brusman - Emotional Intelligence & Mindful Leadership
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01/14/2021
Albert Goldson -- Cerulean Council
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01/11/2021
Frank DiBartolomeo
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01/11/2021
Frank DiBartolomeo
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01/11/2021
Frank DiBartolomeo
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01/11/2021
Albert Goldson -- Cerulean Council
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01/09/2021
Dr. Maynard Brusman - Emotional Intelligence & Mindful Leadership

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How Much Does Email Marketing REALLY Cost? The 7 Components of Email Marketing Cost Neal Schaffer -- Social Media Marketing Speaker, Consultant & Influencer
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02/28/2021
Texan Self-Made Energy Alamo Albert Goldson -- Cerulean Council
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02/28/2021
Do You Have a System? Frank DiBartolomeo
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Exporting American Apple Pie Extremism Albert Goldson -- Cerulean Council
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02/26/2021
Writing women’s lives: getting enough perspective in the rearview mirror San Francisco Writers Conference
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02/25/2021
Identify Transforming Habits Dr. Maynard Brusman - Emotional Intelligence & Mindful Leadership
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The Business of Self-publishing with Amanda Clay San Francisco Writers Conference
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