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Do You Need to Adjust Your Business Model?
Elinor Stutz  --   Top One Percent Influencer and Sales Performance Guru Elinor Stutz -- Top One Percent Influencer and Sales Performance Guru
For Immediate Release:
Dateline: Washington, DC
Tuesday, February 20, 2024


Attract the Right Job Or Clientele:

Do You Need to Adjust Your Business Model?

The fastest way to kill future sales is to ignore issues clientele may be experiencing. It’s essential to have a policy like the open door that many have at corporate headquarters. Today’s online businesses require the ability for clients to contact support directly without fees attached upfront.

Otherwise, a company’s reputation is at stake when management attempts to squeeze extra funds from its clientele. It can be the point of no return unless you, management, or the entrepreneurial mindset realize it’s time to adjust your business model.

My Story: You Need to Adjust Your Business Model

I pay for a service that entails multiple business areas; for the most part, it moves forward smoothly. On rare occasions, I request extra help for which there is an understandable and reasonable fee. 

My latest request relates to fixing an application that is not working correctly. The system includes the software application that I use. However, I needed to contact the other company separately. Upon contacting the supplier, one person told me I must create an account on their site and contact technical help that way. And, of course, a sizeable fee will be necessary. Since I already have the service included on the primary site, the other company’s request for a secondary monetary contribution is close to being unethical from my perspective. Worse, there was no indication that if I did pay, the issue would resolve itself.

I avoid monetary obligation when it isn’t correctly serving me well. Worse, I could not contact upper management to relay the mishap and my take on it to find a way to resolve the issue. The episode is ‘dead in the water.’

Larger companies will do best if they employ team members to research troubling issues with their products and services so they may adjust their business model. Otherwise, businesses can expect to lose clientele due to the unaddressed need for attentiveness to client concerns.

Your Story: Adjust Your Business Model

The proverbial thought of throwing something under the rug in the hope no one will notice comes to mind regarding today’s issue. Ignoring a mishap is never the complete story, while losing clientele is. The question is, how do you respond to client concerns requiring assistance?

The better approach is to ask many questions, beginning with these three:

  1. When did the issue arise?
  2. What steps did you attempt to take to fix it on your end?
  3. How do you see a resolution and believe we can best assist?

Next, the willingness to work with your client will be greatly appreciated and typically prevents harm such as poor word of mouth. Instead, those who receive proper attention and help will likely share laudatory remarks with peers upon realizing a satisfactory conclusion.

The final and critical question is, do you believe it’s worth the risk to ignore an issue or take the necessary steps to fix it and adjust your business model? The solution is in your hands.

In Conclusion: Adjust Your Business Model

As a former salesperson, it is ironic that management pressures their sales reps to bring further monetary gains. Yet, they need to do more to right questionable situations that can satisfy a more extensive clientele and encourage long-term loyalty. Everyone, including you, staff, and clientele, enjoy superior success upon realizing the need to adjust your business model.

For more Insights, Visit Elinor’s Amazon Author Page

Communicate to Attract Interest

Nice Girls DO Get the Sale is an International Best-Seller and Evergreen: A Classic! https://amzn.to/39QiVZwHIRED! How To Use Sales Techniques To Sell Yourself On Interviews is a best seller. https://amzn.to/33LP2pv and helped many to secure the job they desiredVisit Elinor Stutz's Author Page on Amazon: https://www.amazon.com/Elinor-Stutz/e/B001JS1P8S

Be A Story-Teller

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Sales Tips: Adjust Your Business Model

  1. Know the needs and desires of your audience in detail; Be Inspired and Inspiring!
  2. Be open to complaints of all types to prioritize and take action to resolve them.
  3. Speak with peers about issues they may face and how they resolve them.
  4. Commit to ongoing education regarding improvements in your industry.
  5. Be attentive to issues within your organization and among clientele.
  6. Should you employ people, have team huddles https://smoothsale.net/do-you-huddle-for-strategy/ to discuss better strategy.
  7. Test one new idea at a time to ensure it works properly.
  8. Establish long-lasting relationships with clientele.
  9. Encourage staff to suggest new ideas and reward the better ones.
  10. Celebrate Success!

Today’s insights are provided to help you achieve the Smooth Sale!


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Elinor Stutz, CEO of Smooth Sale, delivers inspirational keynotes at conferences and authored: The International Best-Selling Book, Nice Girls DO Get the Sale: Relationship Building That Gets Results.” In addition to being translated into four languages, it reached the remarkable and unique level of being hailed Evergreen. Stutz’ commitment to community service led to the writing of her second best-selling book, HIRED! How to Use Sales Techniques to Sell Yourself On Interviews.”

Kred proclaimed Stutz as a “Top 1% Influencer for Social Media,.  CEO World Magazine named Stutz as one of “The brightest sales minds to follow on Twitter”.  Bizzhum and NowISeeIt both named the Smooth Sale Blog as one of the “Top 100 Most Innovative Sales Bloggers.”  Stutz consults and speaks worldwide.

Connect with Stutz:

Twitter: @smoothsale  
LinkedIn: Elinor Stutz

Youtube:  Elinor Stutz

Elinor Stutz (she/her/hers)
International Bestselling Author, Top 1% Influencer, Inspirational Speaker
Smooth Sale 



News Media Interview Contact
Name: Elinor Stutz
Title: CEO, Speaker, Author
Group: Smooth Sale
Dateline: Ashburn, VA United States
Direct Phone: 408-209-0550
Main Phone: 408-209-0550
Cell Phone: 408-209-0550
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