Dear Friends…
My guess is we’ve all ‘worked’ remotely at some time. Just not all the time. Hey, some of us work while on vacation. (That’s REAL REMOTE.)
Which brings me to the point of this short blog and fun video.
We’ve been getting emails on: “Hey Nancy, how can we give great customer service to our clients now that we’re working from home?”
My short answer is . . . if you were giving great customer service from your work office, you can do it from anywhere. Why would we change? Because of a location? I don’t think so.
However, we brought you some of the most often asked questions from clients over the past few weeks. Feel free to share – and be safe.
We will, as always, answer any of your questions on our topics of expertise, so if you have some – bring them on.
In the meantime, enjoy this short video with 5 good points to help you give great customer service.

If you’re not familiar with our boutique online training platform, ServiceSkills.com, now is very good time to reach out for a complimentary demo.

ServiceSkills.com eLearning is 100% safe and in compliance with recommended social distancing practices. And… the soft and essential skills your team will learn during this temporary period will benefit your organization when business conditions roar back to normal in the coming weeks.

We invite you to schedule a virtual demonstration: ServiceSkills.com is our online learning solution.

Nancy Friedman

Nancy Friedman, customer service keynote speaker, is founder and chairman of Telephone Doctor Customer Service Training and a featured speaker at franchise, association, and corporate meetings around the world. A popular TV guest, she appeared on Oprah, The Today Show, CNN, FOX News, Good Morning America and CBS This Morning, as well as hundreds of other radio, television and print outlets around the world, including the Wall Street Journal, and USA Today. The author of 9 books on her chosen topics, Nancy helps corporate America improve their communications with their customers & co-workers. www.nancyfriedman.com