The most successful leaders have not only mastered technical skills, they#39;ve also mindful and have mastered emotional intelligence competence.

Commonly known as people or interpersonal skills, emotional intelligence skills like negotiating, building morale, and maintaining relationships are key to a leader's success.

Here are three emotional intelligence skills leaders need to be successful and helpful tips to develop them:

1. Interacting with employees and colleagues#0160;

Cordial relationships between managers and their employees are absolutely essential to creating a collaborative and productive and positive work environment.#0160;

Tip: Always use people#39;s names when speaking to them, show interest in employees#39; lives, express#0160;appreciation and recognize contributions, and make your colleagues#0160;feel important and that you truly care about them.#0160;

2. Providing criticism

For leaders supervising employees who may not be performing at the optimum level, giving criticism is extremely important in maintaining high standards and producing good work that meets or exceeds those standards.

Tip: Give criticism in private, don#39;t point fingers, don#39;t sugarcoat the problem, be specific focusing on observable behaviors that ned to change, and ask for the person#39;s thoughts and input so they feel they#39;re part of the solution.

3. Managing difficult employees

Every office has difficult employees whose behavior and attitudes can jeopardize workplace harmony. Mindful leaders need know how to deal with these employees, especially because others will judge the leader based on how he or she handles the#0160;situation.

Tip: Tackle the problem in the moment instead of waiting to deal with it, rely on evidence when pointing out unacceptable behavior, implement a plan#0160;for correcting the behavior, and follow up regularly to ensure the positive change is sustainable.

Dr. Maynard Brusman?
Consulting Psychologist and Executive Coach?
Trusted Leadership Advisor?
Emotional Intelligence amp; Mindful Leadership

We help innovative companies develop emotionally intelligent and mindful leaders.

For more information, please go to http://www.workingresources.com write to mbrusman@workingresources.com, or call 415-546-1252?