The Stevie® Awards, organizers of the world’s premier business awards programs, are excited to announce a new partnership with SOCAP International, the nation’s leading membership community for customer care and CX professionals. Through this collaboration, the 20th annual Stevie Awards for Sales & Customer Service will feature three exclusive award categories available only to SOCAP members, with entry fees waived.

For the first time, SOCAP members will have the opportunity to spotlight their achievements on a global stage through the Stevies, recognized worldwide as the top honors for excellence in customer service, contact centers, and sales.

The three SOCAP-exclusive categories are:

• Best Use of Technology in Customer Service
• Innovation in Customer Service
• Customer Service Training or Coaching Program of the Year

“We are excited to offer award categories to recognize the achievements of SOCAP members around the world who are offering exceptional customer care,” said Stevie Awards President Maggie Miller.

Winners in these special categories will be revealed during the SOCAP Retail Summit, taking place April 29–30 in Columbus, Ohio. The final entry deadline is January 14, 2026.

SOCAP members can learn more about these exclusive categories here and submit nominations by creating an account on the Stevie Awards for Sales & Customer Service website.