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Staying Cool Under Fire – Leadership in the Face of Conflict
Gayle Lantz - Leadership Expert Gayle Lantz - Leadership Expert
For Immediate Release:
Dateline: Birmingham, AL
Thursday, February 22, 2024


Have you ever felt like you’re butting heads repeatedly with someone else, without resolution, to the point of feeling frustrated and gridlocked? It’s a common challenge leaders face with colleagues and team members that can negatively impact productivity and wellbeing. 

In this episode, Gayle Lantz shares insights on how to deal with unresolved conflicts constructively based on her extensive leadership coaching experience. She covers ways to reset the dynamics and achieve better outcomes by:

  • Getting clear on desired goals and outcomes
  • Understanding the real reasons behind disagreements 
  • Establishing cultural norms for productive work relationships
  • Checking mindsets that may hinder progress
  • Modeling desired behaviors during tense exchanges – remaining calm

This episode covers:

  • Key questions to ask yourself when you experience conflict
  • The benefits of understanding your communication style and communication style differences with others
  • Knowing when to disengage
  • Keeping focus on the bigger picture

You’ll come away with a reminder to stay cool under fire, and to view conflict, not as a sign of weakness, but an opportunity for growth. By handling clashes with wisdom and care, leaders can inspire teams and boost organizational success. 

Tune in to gain perspective that helps turn strained situations into forward progress.


Related CEO on the Go Episode:

Create Boundaries that Stick with Marlene Chism (author of From Conflict to Courage)

Previous CEO on the Go Episodes:

#189 Ego Check: Revealing Blind Spots that Hinder Your Leadership

# 188 The 5 Languages of Appreciation in the Workplace with Dr. Paul White

News Media Interview Contact
Name: Gayle Lantz
Group: WorkMatters, Inc.
Dateline: Birmingham, AL United States
Direct Phone: 205 879-8494
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