For Immediate Release:

Thursday, April 9, 2015

http://skirtstrategies.com Professional Training & Encouragement for Women on the Go Tue, 07 Apr 2015 21:41:02 +0000 en-US hourly 1 Professional Training & Encouragement for Women on the Go Skirt Strategies no Professional Training & Encouragement for Women on the Go http://skirtstrategies.com/wp-content/plugins/powerpress/rss_default.jpg http://skirtstrategies.com/category/podcast/ http://skirtstrategies.com/podcast/tips-on-decorating-your-office-at-work-podcast-52/ http://skirtstrategies.com/podcast/tips-on-decorating-your-office-at-work-podcast-52/#respond Sun, 22 Mar 2015 17:46:08 +0000 http://skirtstrategies.com/?p=5056 13 minutes In this podcast episode Katie and Carol give you tips on decorating your office at work in by bringing some of your feminine touches. You spend eight hours or more everyday in your office it should be a space that makes you feel great! Have a small area rug and a warm table […]

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]]>http://skirtstrategies.com/podcast/tips-on-decorating-your-office-at-work-podcast-52/feed/ 0 13 minutes In this podcast episode Katie and Carol give you tips on decorating your office at work in by bringing some of your feminine touches. You spend eight hours or more everyday in your office it should be a space that makes you feel great! - 13 minutes In this podcast episode Katie and Carol give you tips on decorating your office at work in by bringing some of your feminine touches. You spend eight hours or more everyday in your office it should be a space that makes you feel great! Have a small area rug and a warm table lamp in your office. It will make the room more comforting.  Keep a plant or flowers on your desk. Ask the facilities folks if you can paint your office. (Don’t choose pink – just my bias.) We are huge fans of comfortable environments. Why make your workplace cold? Did it ever occur to you that you could do a little decorating? If you have enough natural lighting and a table lamp, you can extinguish the fluorescent. Really – this makes a huge difference.   PODCAST TRANSCRIPTION   [MUSIC PLAYS]   Hello and welcome to the Skirt Strategies podcast! The podcast for tips and techniques you can use to increase your confidence and project a powerful image to get the job with a client, the raise or the promotion you deserve.   Katie: Katie here – with Skirt Strategies. Carol: And Carol. Katie: Here’s a little podcast – just kind of nice and light that has to do with femininity at your workplace. This is a complete girly-girl tip. Carol: And we’re going to make you feel okay to be a girly-girl. Katie: Well, I’m all about leaning into that. Carol: Yeah. Katie: It used to be that when I was an Engineer and I felt like I had to wear blazers and they were always blue, black or brown. Carol: Did you wear a tie too? Katie: I never quite did that. Carol: You didn’t get there. Katie: Yeah, although it was in style for a little bit when I was an Engineer – during that timeframe. Carol: Yeah. Katie: But you know, I’ve learned a lot from you because you’re more of a girly-girl than I am. I’m not a tomboy, but I don’t give in to some of the girl stuff, but I really do love it. Carol: Yeah. Katie: In this day in age where pedicures and manicures are… Man! I never had a pedicure and manicure. In college, I didn’t even go pay to get my haircut. Carol: Oh well. Yeah. Katie: But maybe it’s because you’re always poor in college. Carol: Yeah, so you just let it grow. Katie: You see, you just kind of let it grow. Carol: Interesting. Katie: So I kind of thought that… Carol: Well, and I always think of you as more girly than me. Isn’t that interesting? Katie: You do? Carol: Yeah. Because you know, I do wear a lot of black. I mean, I look at my wardrobe then there’s black and there’s white and there’s one or two splashes of color somewhere. But yeah, if I go to a store and I’m like – “I’m going to buy something blue today because I need color in my wardrobe.” I go right for the black and white and that’s it. Katie: That’s interesting. When I get ready, I cannot stand a primp. I cannot stand it. I can’t stand to wash my hair and dry it. I like it when somebody else does it for me. I spend about 45 seconds on my makeup and sometimes it shows. Carol: Ha-ha-ha! Katie: And I’ve just gotten to be a master at throwing myself together – hopefully, without it showing too much. Carol: Right. Okay. Katie: So that part of me thinks I’m not really much of a girly-girl. Carol: I see. Katie: But when it comes to the environment that’s around me – I’m very good at decorating my home. I love putting things in spots and rearranging and having some soft floral accents. My mom taught me all that. Carol: Yeah, and I love that too. I mean, with my restaurants and with my home, I’ve always wanted to make the space feel very comfortable for folks. Katie: So that’s a nice transition into these tips that we’re sharing with the listeners today which has to do with the feminine feeling of the workplace. And if you’re really good at making a house a home – Do you (as a woman) bring that same quality to a workplace that can be very beneficial? Skirt Strategies no 13:09 http://skirtstrategies.com/podcast/organizational-climate-change-podcast-51/ http://skirtstrategies.com/podcast/organizational-climate-change-podcast-51/#respond Mon, 16 Mar 2015 01:28:40 +0000 http://skirtstrategies.com/?p=5030 In this podcast, Katie and Carol discuss four tips from their book Skirt Strategies: 249 Success Tips for Women in Leadership.  Taken together these tips provide a great framework for how to make sure your business or organization has a climate where people want to come to work and do a good job. Listen to […]

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]]>http://skirtstrategies.com/podcast/organizational-climate-change-podcast-51/feed/ 0 In this podcast, Katie and Carol discuss four tips from their book Skirt Strategies: 249 Success Tips for Women in Leadership.  Taken together these tips provide a great framework for how to make sure your business or organization has a climate where p... In this podcast, Katie and Carol discuss four tips from their book Skirt Strategies: 249 Success Tips for Women in Leadership.  Taken together these tips provide a great framework for how to make sure your business or organization has a climate where p... Skirt Strategies no 21:56 http://skirtstrategies.com/podcast/intuitive-leadership-tools-podcast-50/ http://skirtstrategies.com/podcast/intuitive-leadership-tools-podcast-50/#respond Sun, 08 Mar 2015 18:04:50 +0000 http://skirtstrategies.com/?p=4993 Monthly Topic: Intuitive Tools in Your Feminine Arsenal … or Permission To Act Like A Woman in Leadership Women are great leaders they have at least 16 Intuitive Leadership Tools or Strengths in their arsenal that they deploy better than men! Permission to act like a woman in leadership granted! Here are our 16 feminine […]

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]]>http://skirtstrategies.com/podcast/intuitive-leadership-tools-podcast-50/feed/ 0 Monthly Topic: Intuitive Tools in Your Feminine Arsenal … or Permission To Act Like A Woman in Leadership - Women are great leaders they have at least 16 Intuitive Leadership Tools or Strengths in their arsenal that they deploy better than men! Monthly Topic: Intuitive Tools in Your Feminine Arsenal … or Permission To Act Like A Woman in Leadership Women are great leaders they have at least 16 Intuitive Leadership Tools or Strengths in their arsenal that they deploy better than men! Permission to act like a woman in leadership granted! Here are our 16 feminine leadership traits from the Skirt Strategies Intuition Model. You can assess yourself on which of these strengths you use at Our Quick Assessment. Collaborative mindset Inspiring Mediating Building relationships Planning Multi-tasking Social equity Involving others Keeping perspective Interpreting Sensing undercurrents Empathizing Sensing intent Listening Big picture thinking Emotional intelligence   PODCAST TRANSCRIPTION   Hello and welcome to the Skirt Strategies podcast! The podcast for tips and techniques you can use to increase your confidence and project a powerful image to get the job with a client, the raise or the promotion you deserve.   Katie: Hi Skirt Strategies! It’s Katie Snapp. Carol: And Carol Wight. Katie: We’re talking to you today about looking forward with your leadership intuitions. Carol: Yes. Katie: And what are you going to do about it? Ladies! What are you going to do about it? Carol: Good question, Katie. So we have intuitive tools in our feminine arsenal. Katie: Use your intuitive tools for good and not for evil. And at Skirt Strategies, we want you to have those tools ready in your hip pocket or your cosmetic bag – as we might say it. And so, to be able to use what’s natural to you is really, really important. It seems kind of like a “Duh!” important. But I would bet that you compromise it sometimes and you let it not get used or you put it aside because you’re in a male-based workplace or you’re not confident or you’re just not listening to your intuition. Carol: Well, and the interesting thing is, Katie – I think as we have done surveys of women who have heard our message before. I think the strongest message that we send and that women really relate to – is that we give them permission to act like a woman in leadership. Katie: There’s no shame in that. Carol: No. And the beauty is – I mean, they actually just go wild. It’s like – “Oh my God!” The sigh in the room… Katie: It’s like the beetles. Carol: Yeah. They’re like – “Whoa! I can do that?” “Yes you can.” And the reason is because they’re finding out that we have, women have leadership strengths that men do not have and they are actually more powerful in the workplace today. Katie: Let’s give the folks an example of what we’re talking about – that sense of – “Ooh! I’m so glad I can do this.” If I’m leading a group of people – Let’s say that I’m a team lead or I’m a project lead or I’m just influencing them in some way in a room and there’s a group of people. Because group dynamics is often how we get the messages as to what we should be doing. Well, if you’re in a workplace where it’s normal to command and control or it’s normal to be very forthright in bottom line or you just get the sense that while you’re in front of that group, you should be driving them forward because that’s the way that you do it around there. Listening to your intuition means – going a little bit deeper inside of yourself and seeing if there is a sense or a gut sense of – “Should I be pulling this group along more collaboratively?” Or rather than just saying – “Okay folks. Here’s what we’re going to do – A, B and C.” Is there a softer approach that you know somewhere inside of you is going to get them buying more? That’s the difference between choice A: “I’m going to drive it forward because I feel like that’s really what they want me to do.” Versus choice B: “There is a better way of doing this.” And that often is the female way of doing it with your natural instincts to collaborate, to pull people forward, to sense undercurrents and to build relationships. Skirt Strategies no 26:24 http://skirtstrategies.com/podcast/articulate-communication-skills-women-podcast-49/ http://skirtstrategies.com/podcast/articulate-communication-skills-women-podcast-49/#respond Sun, 08 Mar 2015 17:12:58 +0000 http://skirtstrategies.com/?p=4916 Tip 55.  Strive to be more articulate in your communications.  Successful women leaders are usually very eloquent.   Public speaking may be a prevalent fear among the general population, but leaders must decide early in a career to build it into an asset.  Articulate communication skills are a must-have for any leader. The last time […]

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]]>http://skirtstrategies.com/podcast/articulate-communication-skills-women-podcast-49/feed/ 0 Tip 55.  Strive to be more articulate in your communications.  Successful women leaders are usually very eloquent.   - Public speaking may be a prevalent fear among the general population, but leaders must decide early in a career to build it into an ... Tip 55.  Strive to be more articulate in your communications.  Successful women leaders are usually very eloquent.   Public speaking may be a prevalent fear among the general population, but leaders must decide early in a career to build it into an asset.  Articulate communication skills are a must-have for any leader. The last time I heard a leader fumble through an off-the-cuff speech, I moaned internally at what it must be like to hear him in a meeting.  Following that, I noted my impression of his capabilities had just descended a notch.  That’s what is at stake here. My colleague Matt Rix has a presentation he titles “You Ain’t No Leader If’n You Caint Talk Good."  You may be great at your job, but if you do not come off polished … baaaad. Good thing for the public speaking associations and top-notch training classes that give you the experience, because that is the best way to overcome poor speechmanship. Practice it, present it, and ask for feedback. Lather, rinse, repeat. Skirt Strategies no 22:02 http://skirtstrategies.com/podcast/not-become-one-boys-podcast-48/ http://skirtstrategies.com/podcast/not-become-one-boys-podcast-48/#comments Sun, 22 Feb 2015 18:40:02 +0000 http://skirtstrategies.com/?p=4889 16 Minutes Tip 54: Fit in, but do not become one of the boys. There is a line that a woman should never cross. Once you do, your feminine individualism goes adrift. I am talking about women that feel they must act like a man to be accepted as a leader. Relate to men? Yes. […]

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]]>http://skirtstrategies.com/podcast/not-become-one-boys-podcast-48/feed/ 1 16 Minutes - Tip 54: Fit in, but do not become one of the boys. There is a line that a woman should never cross. Once you do, your feminine individualism goes adrift. I am talking about women that feel they must act like a man to be accepted as a lea... 16 Minutes Tip 54: Fit in, but do not become one of the boys. There is a line that a woman should never cross. Once you do, your feminine individualism goes adrift. I am talking about women that feel they must act like a man to be accepted as a leader. Relate to men? Yes. Understand men? Yes. Conform? Hmm, depends on how you define that. You are undeniably you, and that includes being female, including the assets and liabilities that accompany the gender. Burying those qualities is robbing others of the opportunity to appreciate them. Stick to your guns.   PODCAST TRANSCRIPTION   [MUSIC PLAYS]   Hello and welcome to the Skirt Strategies podcast! The podcast for tips and techniques you can use to increase your confidence and project a powerful image to get the job with a client, the raise or the promotion you deserve. Katie: We’re back again with Carol and Katie. Carol: I’m Carol. Katie: I’m Katie. The book is full of rich, rich tips. Carol: It is. Katie: Carol and I are spending a little bit of time on each one of them in the podcasts. Carol: So the book is available on Amazon. Skirt Strategies: 249 Success Tips for Women in Leadership. Katie: You can get a little insight into it at the website too at skirtstrategies.com/book – If you want to get a little peek inside and then order it from there. And this tip itself – Tip Number 54: Fit in, but do not become one of the boys. Carol: Powerful! Katie: I put this in there because many of you know – I came from a male-based work environment technology. My first career was in Engineering. I thought I had to be one of the boys to fit it in. I was young. Carol: I’ve been there. Katie: Now, think about what that does for you and what it does against you. So those of you that are listening, think about the work environments that you are in – even if it’s not male-dominated and it might be male-based. Most of our followers are in most of their situations with mostly men. Most, most, most. Carol: And interestingly, most businesses because you know, the business model was started many, many years ago. Most businesses are male-dominated or male-based. Katie: Based on commanding control. Carol: Yes. Based on the way men wanted. Katie: Think, look. And let’s talk real quickly about it because we’re going to talk about how not to be one of the boys. Let’s talk real quickly about what our definition of the difference between men and women is – because we have a philosophy. Carol: Well, the most basic difference… Katie: Not physiological, Carol and hormonal. Because the hormones that are in men drive them differently than the hormones that are in women. Carol: That’s true. Katie: That almost is the bottom line right there. Carol: Yes – beyond physiological differences. Well, and then brain differences as well. Katie: Let me talk about the hormone differences. Because testosterone brings out a win/lose competition. It creates a fighter fly type dominance. Carol: Have I told you my testosterone story? Katie: I thought you’re going to say – “Have I told you my testosterone is through the roof?” Carol: No. This is just a little aside. Katie: Okay. Carol: And I probably shouldn’t reveal this on a podcast, but I think it’s very interesting. It was an experiment in what testosterone does. I went to my doctor and she said, “Well, let’s do hormone replacement therapy because you’re getting a little bit older now and Hot Flashes are a problem.” And she said, “Let’s just mix in a little testosterone with that estrogen and [Inaudible][0:03:29.8].” And so, she did. And I used it as a cream. It was horrible. I was irritable with everything all the time. It was awful. I just felt like I was mad. My husband called it “bitch cream.” So it was this very strange experiment with somebody else’s normal being. Katie: Yeah, because your bitch cream wanted you to make him your bitch. Skirt Strategies no 16:13 http://skirtstrategies.com/podcast/leadership-story-podcast-47/ http://skirtstrategies.com/podcast/leadership-story-podcast-47/#respond Sun, 01 Feb 2015 00:25:26 +0000 http://skirtstrategies.com/?p=4672 Your Leadership Story or How Did I Get Here and Where the Heck am I going? In this podcast Carol and Katie talk about a powerful workshop they teach about gaining perspective on your life and making the most of ALL of your experiences, good and bad. Empowering women to embrace their life story and […]

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]]>http://skirtstrategies.com/podcast/leadership-story-podcast-47/feed/ 0 Your Leadership Story or How Did I Get Here and Where the Heck am I going? In this podcast Carol and Katie talk about a powerful workshop they teach about gaining perspective on your life and making the most of ALL of your experiences, good and bad. Your Leadership Story or How Did I Get Here and Where the Heck am I going? In this podcast Carol and Katie talk about a powerful workshop they teach about gaining perspective on your life and making the most of ALL of your experiences, good and bad. Empowering women to embrace their life story and create the rest of their lives based on the story they choose to tell. Katie and Carol lead you through some of the powerful exercises to bring out the best parts of your life story. Our leadership story is not so much what happens to us … it is what we make of what happens to us. Skirt Strategies no 17:26 http://skirtstrategies.com/podcast/show-pleasure-success-podcast-46/ http://skirtstrategies.com/podcast/show-pleasure-success-podcast-46/#respond Mon, 26 Jan 2015 16:57:08 +0000 http://skirtstrategies.com/?p=4583 In this podcast, Katie and Carol discuss three tips from their book Skirt Strategies: 249 Success Tips for Women in Leadership. Tip 51:  Spend a little time each day wandering among your employees.  Tip 52: Judge your workplace by the number of smiles and the degree of laughter. Tip 53:  Always show pleasure at the […]

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]]>http://skirtstrategies.com/podcast/show-pleasure-success-podcast-46/feed/ 0 In this podcast, Katie and Carol discuss three tips from their book Skirt Strategies: 249 Success Tips for Women in Leadership. - Tip 51:  Spend a little time each day wandering among your employees. -  Tip 52: Judge your workplace by the number of s... In this podcast, Katie and Carol discuss three tips from their book Skirt Strategies: 249 Success Tips for Women in Leadership. Tip 51:  Spend a little time each day wandering among your employees.  Tip 52: Judge your workplace by the number of smiles and the degree of laughter. Tip 53:  Always show pleasure at the success of others.  Find a fun, creative and tangible way to recognize employees for a job well-done. Even gold stars – yes like the ones you got in 2nd Grade – make people feel good about an accomplishment.  Think this is silly? Just wait until you see them compete over who has more stars.   Skirt Strategies no 23:26 http://skirtstrategies.com/podcast/do-not-accept-the-notion-that-some-people-will-never-change-its-not-your-call-podcast-45/ http://skirtstrategies.com/podcast/do-not-accept-the-notion-that-some-people-will-never-change-its-not-your-call-podcast-45/#comments Mon, 05 Jan 2015 03:41:22 +0000 http://skirtstrategies.com/?p=4377 Katie and Carol get a visit from the undercover man, a behavioral specialist who gives advice in motivating people resistant to change in this episode of the podcast. This topic comes from their book  Skirt Strategies: 249 Success Tips for Women in Leadership.  Tip 44 is: Do not accept the notion that some people will […]

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]]>http://skirtstrategies.com/podcast/do-not-accept-the-notion-that-some-people-will-never-change-its-not-your-call-podcast-45/feed/ 1 Katie and Carol get a visit from the undercover man, a behavioral specialist who gives advice in motivating people resistant to change in this episode of the podcast. This topic comes from their book  Skirt Strategies: 249 Success Tips for Women in Lea... Katie and Carol get a visit from the undercover man, a behavioral specialist who gives advice in motivating people resistant to change in this episode of the podcast. This topic comes from their book  Skirt Strategies: 249 Success Tips for Women in Leadership.  Tip 44 is: Do not accept the notion that some people will never change. It’s not your call. As soon as you decide to give up on someone, all else is bleak. Especially for that person. This is more of a message to you about how you approach those that may look unpromising rather than accepting the fact that all people can change. Do not expect monumental growth in everyone, but don’t toss him to the wolves if you do not see potential. There may be situational factors that hold him back. There may be deeply-seeded barriers to productivity of which you are unaware. Perhaps you make a pact with yourself that you give a person three attempts at redirection before you make a more drastic move. At some point, there will be individuals that do not fit on your team. Some will take invested time and energy to develop, without any guaranteed outcome. If you choose not to make that investment, simply acknowledge that he belongs somewhere else. Do not conclude that he will never change. That’s not your call.   PODCAST TRANSCRIPTION   Hello and welcome to the Skirt Strategies podcast, the podcast for tips and techniques you can use to increase your confidence and project a powerful image to get the job with a client, the raise or the promotion you deserve.   Katie: We’re back again, talking about more things that can help women. Women who are looking for better self-management, better leadership, making a better impact in the working world around them and in the personal world as well, right? Carol: Yes. Katie: So Katie here. Carol: Carol here. Katie: Here’s the next tip that we’re sharing with you. As you might know that Carol and I are delving into different areas of the book – our book Skirt Strategies: 249 Success Tips for Women in Leadership. And we’re going through several of them. The one that were on right now, that we want you to be a part of is Tip Number 44 – Do not accept the notion that some people will never change. It’s not your call. Carol: Now Katie, I know you had some thoughts when you wrote that. So what was your thought? Katie: When I wrote this, I was frustrated with people giving bottom-line decisions about how people could or could not contribute to the workplace. And in fact, many of us get so frustrated with others that we say, “Argh! That guy will never change. That woman will never change.” And to me, that takes all of the perspective out of this woman or a person possibly being a contributing member of your team. Carol: Right. Katie: I wanted people to think about what somebody does contribute and whether they change or not, can they still contribute? Carol: And is that contribution worthy of maybe a positive thought or two? Katie: Exactly. The other piece about it is that – if they’re not going to change, it’s not your call. Just coming with the bottom-line decision that – “Well, that person is not going to change. Therefore, we can’t do anything.” It’s not your call. You may have to (as an effective leader) continue over and over and over again to try to get somebody to do something differently. Carol: You might. And if they’re not going to change in a way that helps your team, is there some place you can put them… Katie: Yes. The Government is very good at that. Carol: Yes, I bet they are because they never want to fire anybody. And sometimes you just have to let people go and say, “Maybe they aren't going to change and be a great part of my team, but they can be a great part of somebody’s team.” And when you let them go, you let them know. “You’re fabulous at certain things but that’s not what we need here. Thank you very much.” Katie: Well, Skirt Strategies no 21:11 http://skirtstrategies.com/podcast/keep-your-customers-happy-by-saving-them-effort-podcast-44/ http://skirtstrategies.com/podcast/keep-your-customers-happy-by-saving-them-effort-podcast-44/#respond Sat, 27 Dec 2014 00:09:29 +0000 http://skirtstrategies.com/?p=4302 Katie and Carol discuss Tip 49: Keep your customers happy by saving them effort. A little trick in testing your customer service. It is in the form of a question: Is the customer having to put forth an effort to get service? If the customer is overextending to interact with you, then you are not […]

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]]>http://skirtstrategies.com/podcast/keep-your-customers-happy-by-saving-them-effort-podcast-44/feed/ 0 Katie and Carol discuss Tip 49: Keep your customers happy by saving them effort. A little trick in testing your customer service. It is in the form of a question: Is the customer having to put forth an effort to get service? Katie and Carol discuss Tip 49: Keep your customers happy by saving them effort. A little trick in testing your customer service. It is in the form of a question: Is the customer having to put forth an effort to get service? If the customer is overextending to interact with you, then you are not adequately serving her. Are you asking her to call back and ask for someone else, or are you taking her number and seeing that you are the one that follows up? Are you forcing her to figure out the system to find her answers, or are you moving toward her to discover her needs? That’s the difference. They also address Tip 50: Know your customers and where you stand with them. It’s easy to get lost in the process, forgetting to maintain a level of superior customer service. Occasionally step back and check the relationship. The most important question to include on a survey of customer satisfaction is “Would you recommend us to a friend?” Both tips are from Katie and Carol's book Skirt Strategies: 249 Success Tips for Women in Leadership.     PODCAST TRANSCRIPTION     Hello and welcome to the Skirt Strategies podcast, the podcast for tips and techniques you can use to increase your confidence and project a powerful image to get the job with a client, the raise or the promotion you deserve.   Katie: I want to start this podcast with a little scenario. Visualize yourself with one of your key customers. Customer, client, user, subscriber, patient, whatever you want to call them. How do you best interact with that customer in a way where you know you’re getting them what they need? And if you’re thinking in your mind that the answer is, “I asked them questions” or “I asked them what they need”, I think you’re on the right track. Not rocket science, but too often when we are providing a service to a customer, we’re looking too quickly at fixing what they need before we diagnose to the great degree. Carol: Interesting. Katie: So when I have people come to me and they say, “Katie. Here’s what we need. We need some supervisory skills training.” And I say, “Why?” There’s a question right there. That’s how astute I am. I say, “Why?” And they say, “Well, because we’re seeing that our supervisors are not quite as effective with their employees as they need to be.” And in fact, we sometimes see a few too many complaints in the HR Department because they feel like their boss may be bullying them a little bit or was not good at addressing what they need, or they’re not on a development track where they feel like they’re moving up the ladder. All these things that you could turn around and say, “Well, then it has to do with the supervisory skill.” Carol: Right. Katie: So then my tendency is to quickly jump in and save the day – “I can help you.” Carol: Right. Katie: And I put my cape on and I show up and I get exactly what they need done. But you know what? How often are we jumping to the conclusion of exactly what they need is what they have identified? And if I were adept at fixing everything they need, (not just in short term, but also in long term) I would be an expert at asking and drilling down and spending some time with them and doing more of a diagnosis around what is exactly what you’re seeing that’s going on, before you tell me what you need. Carol: Right. Nice. Katie: Too often, our employees or sometimes customers (the internal costumers) come to us with, “Here’s what we need to do. Fix this. I need this.” And instead of just going into really finding out whether that’s what they need, we just transact. Carol: Right. They needed paperclips to do their job before they run out of paperclips when in fact they need a new copy machine. Katie: Yes. In fact, what they want to do is just throw money at something versus really fix it more systemically. Carol: Right. Katie: As Customer Service Providers, we have to be super adept at listening. Skirt Strategies no 21:45 http://skirtstrategies.com/podcast/do-not-expect-something-for-nothing-and-fix-things-without-a-fight-podcast-43/ http://skirtstrategies.com/podcast/do-not-expect-something-for-nothing-and-fix-things-without-a-fight-podcast-43/#respond Sun, 30 Nov 2014 23:48:43 +0000 http://skirtstrategies.com/?p=4152 Katie and Carol talk about Tip 47: Do not expect something for nothing, Instant gratification is a curse of our society and Tip 48: Fix things without a fight  from their book Skirt Strategies: 249 Success Tips for Women in Leadership. Diplomacy at work is critical if you want to get ahead. Listen to the podcast […]

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]]>http://skirtstrategies.com/podcast/do-not-expect-something-for-nothing-and-fix-things-without-a-fight-podcast-43/feed/ 0 Katie and Carol talk about Tip 47: Do not expect something for nothing, Instant gratification is a curse of our society and Tip 48: Fix things without a fight  from their book Skirt Strategies: 249 Success Tips for Women in Leadership. Katie and Carol talk about Tip 47: Do not expect something for nothing, Instant gratification is a curse of our society and Tip 48: Fix things without a fight  from their book Skirt Strategies: 249 Success Tips for Women in Leadership. Diplomacy at work is critical if you want to get ahead. Listen to the podcast for tips on these critical diplomatic moves.             PODCAST TRANSCRIPTION Hello and welcome to Skirt Strategies Podcast. The podcast for tips and techniques you can use to increase your confidence and project a powerful image to get the job that the client, the raise, or the promotion you deserve. Carol: And here we are. Katie: I'm versatile, I can jump in and do that. I can do whatever we're talking about. Carol: That's right. So do you want me to tell you what we are talking about or do you just want to jump in? Katie: I like you telling us. Carol: All right. This week, we have tip # 47 from our book Skirt Strategies: 249 Success Tips for Women in Leadership. Tip # 47  Do not expect something for nothing. Instant gratification is the curse of our society. Katie: One of the curses. Carol: I think we're actually a very blessed society but there are some curses and one of them is that we expect things immediately. Katie: Couple of the one, in fact these two tips that we offer up in Skirt Strategies book, that are good to know about including other kind of kooky little remainders or how to be happy-go-lucky type remainders. I think these two that we're presenting today in #47 and #48 are really about where you have your mindset in interacting with those around you. Where is your philosophy of how people interact, how you should interact, what happens when people feel like they are ready to fight with you. I have a friend that is very good at reminding others of the value of instant gratification. Example -- Not giving into the first iPhone. The iPhone released the day that it comes out which I never ever, ever do that and it's not because I'm delaying gratification. It's usually because I'm too cheap to buy it. But I did buy this last one. Carol: I was going to say Katie's usually like that. She doesn't get in the line early but she usually has the newest technology. Katie: That's not true though. Carol: I think it is. I think you're always technology. Katie: What else would you say that I have? Carol: You have ... Katie: See, you can't come up with anything. Carol: Your little i-book that I had to go buy one. Katie: The Mac Air. Carol: Yeah. The Mac Air. Katie: The Mac Air I got pretty quickly. But I didn't stand in line for it. Carol: So it's not instant gratification. That's the early adoptive thing too. People want to be in early adopting. I don't know. Katie: It wasn't delayed gratification either. Carol: No, it was not. You did not. There is a difference. Katie: I didn't hold out. I guess if you're in a mindset of everything we need is right now, because it's new, it's hot, and it's good, what's that do in the way that you interact with your employees or when put in other people? Carol: Well, I've got to say that the instant gratification is something that you do have to pay attention to when you have Millennials working for you. They do expect gratification pretty quickly. You have to be there telling them they're doing a good job often. They want to hear that from you. They want the backup from you. They want to know that what they've done is satisfying. Katie: Doesn't it give you a mentality of things get stale? If they've been around for too long, they get defined as stale. Doing something good in your office might be a good standard and many people look at it as, "That's so last decade," or rather, "What's the next big thing that's coming out?" Let's say you give them the tools that they need. The apps or the Microsoft programs, or whatever is kind of hot out there that they're like, Skirt Strategies no 25:56 http://skirtstrategies.com/podcast/remember-your-business-is-about-people-podcast-42/ http://skirtstrategies.com/podcast/remember-your-business-is-about-people-podcast-42/#respond Sat, 08 Nov 2014 23:53:26 +0000 http://skirtstrategies.com/?p=4079 Katie and Carol talk about Tip 46 from their book Skirt Strategies: 249 Success Tips for Women in Leadership. Remember, your business is about people, regardless of your product or service. You are probably better at “people” management than most men. The old standard about a person’s competency being measured by IQ is rapidly being […]

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]]>http://skirtstrategies.com/podcast/remember-your-business-is-about-people-podcast-42/feed/ 0 Katie and Carol talk about Tip 46 from their book Skirt Strategies: 249 Success Tips for Women in Leadership. - Remember, your business is about people, regardless of your product or service. - You are probably better at “people” management than most... Katie and Carol talk about Tip 46 from their book Skirt Strategies: 249 Success Tips for Women in Leadership. Remember, your business is about people, regardless of your product or service. You are probably better at “people” management than most men. The old standard about a person’s competency being measured by IQ is rapidly being debunked. We now know that EQ, the emotional parallel, is more important for leadership and effectiveness in general. EQ stands for Emotional Quotient and is often called emotional intelligence. It mostly refers to how aware you are of yourself, your emotional response to the world around you, as well as sensing emotional posture in others. In the information age, we are dependent on interaction with people, their intellect and our relationship with them, not assembly lines full of widgets. Women are more adept at most of the areas of emotional intelligence than men and research is telling us that our sensing abilities and insights are invaluable to company cultures, as well as bottom line health. Appreciate yourself for these inherent aptitudes. There are also a host of leadership skills more unique to women. Well, maybe not completely unique, but research has shown us that women have more inherently success leadership traits than men. Assess your own attributes based on our Intuition Model.   PODCAST TRANSCRIPTION   Hello and welcome to the Skirt Strategies podcast, the podcast for tips and techniques you can use to increase your confidence and project a powerful image to get the job with a client, the raise or the promotion you deserve.   Katie: Welcome back to Skirt Strategies podcast. Katie Snapp. Carol: And Carol White. Katie: Bringing you more tips for women in leadership. Carol: That’s right. Tip Number 46… Katie: From the book… Carol: Skirt Strategies: 249 Success Tips for Women in Leadership. Katie: That’s good, Carol. That’s good team building. Carol: Alright. Katie: Remember, your business is about people – regardless of your product or service. A nice little reminder – this tip. Just a nice little reminder. Everyone knows it. Carol: Everything is about people. Katie: It’s all about people who need people. So let’s say you know it – and you’re thinking, “Well, what do I do differently?” Carol: Well, you know what I would like to say – is that I think we do this better than men. Katie: The people thing? Carol: Managing people and think about it. Okay. So this isn’t just your customer. This is also your customer – which is the people that you work with and manage. Katie: Right. Carol: If you’re managing somebody, then you are in the people business. And honestly, women are just better at it. Katie: Okay. Carol: And I think it’s because we think about it. We actually give it some thought, we think about how we’re managing people, we think about how we’re coming off to others and we do something about it if it’s not working. Katie: We do not mean to suggest that men are thoughtless and they don’t care about people. Carol: No. Katie: And we’re generalizing. We’re very much generalizing the genders here. But women will take the time to talk about something. So there’s a couple of examples in our new book – by the way. Carol: Oh, yes. Katie: Brave Transitions: The Women’s Guide for Maintaining Composure through Changes in Work and Life. In Brave Transitions, we offer up a couple of different conversations. And what I did is – I challenge the reader with listening to what women talk about and how we will bring up a compliment or an empathetic statement. And it’s not that a man won’t do it, it’s that a man won’t generally get into it like… Carol: They won’t even think about it. I’m sorry. I love them. I mean, I’ve got lots of men in my life and I love them all dearly and I think the world of them. But they don’t really consider sometimes – what it is they’re saying. Skirt Strategies no 27:04 http://skirtstrategies.com/podcast/identify-a-role-model-to-aspire-to-podcast-41/ http://skirtstrategies.com/podcast/identify-a-role-model-to-aspire-to-podcast-41/#respond Sun, 26 Oct 2014 18:27:02 +0000 http://skirtstrategies.com/?p=4032 Katie and Carol talk about Tip 45 from their book Skirt Strategies: 249 Success Tips for Women in Leadership. Identify a role model to aspire to. If it is a man, identify what he would look like as a successful female leader and adopt those characteristics that impress you. Often the easiest way to see […]

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]]>http://skirtstrategies.com/podcast/identify-a-role-model-to-aspire-to-podcast-41/feed/ 0 Katie and Carol talk about Tip 45 from their book Skirt Strategies: 249 Success Tips for Women in Leadership. - Identify a role model to aspire to. If it is a man, identify what he would look like as a successful female leader and adopt those characte... Katie and Carol talk about Tip 45 from their book Skirt Strategies: 249 Success Tips for Women in Leadership. Identify a role model to aspire to. If it is a man, identify what he would look like as a successful female leader and adopt those characteristics that impress you. Often the easiest way to see through a situation is to ask yourself what your role model would do. Here’s an example: Let’s say you are getting some pushback from an employee. You have asked him to deal with a certain situation and he has stated that he really does not want to. Your gut tells you he is the most appropriate and capable person for this assignment, and it creates other dilemmas if he does not take it. Yet he is acting like he can make the call. Now consider your role model for effective leadership, and how she would handle the situation. Perhaps she would allow the employee to state his concerns, then she would stick with her original decision, and firmly state how it would be. Gentle confrontation. Replicate what your role model would do. Your voice, and your words. But with the same intent and objective as your role model.   PODCAST TRANSCRIPTION   Hello and welcome to the Skirt Strategies podcast, the podcast to help you get the support, validation and skills you need to accomplish your goals and really succeed in a male dominated world – all without having to give up your incredible female strengths.   Katie: Hi! It’s Katie Snapp… Carol: And Carol Wight… Katie: With your next tip. And we are on the podcast – taking you through several tips. And all these – recently happened to be from our book. Skirt Strategies: 249 Success Tips for Women in Leadership. Carol: That’s right. And today, we’re going to be talking about something I think is very interesting. Katie: Good. Carol: Tip Number 45: Identify a Role Model to Aspire to. If it’s a man, identify what he would look like as a successful female leader and adapt those characteristics that impress you. Katie: So we put this tip in our leadership bag – because it’s useful for developing the skill in action. Many people feel that they cannot get much better or they’re stuck or they watch somebody that they think is great at certain leadership situation – like conflict management or decision making. And they think, “Oh my God! I bet he is so good. I will never be like that.” Carol: Right. Katie: Well, thinking it is the first piece. Just thinking about it and aspiring to becoming a little bit more like that person or the way that person does something in particular – is a huge step forward. I’ve got this new process. (It’s actually not a new process. It’s an old process.) But I’ve been chanting it lately. Carol: Oh, interesting. Katie: It’s the process of – Think, Say, Do. Have you heard that? Carol: Yes, just from you. Katie: Oh, I've chanted it to you? Carol: Yeah. Katie: When we try to change something in our behavior or in our actions, it begins with a thought. We often think that it’s a long trail to get – actually to doing it. But if you can think something and then say it out loud and then eventually do it, it’s going to be more likely to happen. Carol: And it’s going to be something that is in your cadre of doing. Katie: Exactly. So let’s say that someone is wanting to be more decisive. Let’s say that Mary is wanting to be more decisive – or Marianne or whatever. Carol: Let’s make up a name. Katie: Yeah. Because I know a Mary, right? Let’s just pick somebody I don’t know right now. Marianne. So Marianne wants to be more decisive and she has come to the realization (which often happens by the way in training or in coaching or in having some sort of a mentor.) So Marianne’s head is thinking, “I want to be better at being decisive.” Carol: Right. Katie: My next challenge for Marianne is to say that out loud. Carol: Right. Katie: It’s almost like an affirmation. In fact, Skirt Strategies no 19:20 http://skirtstrategies.com/podcast/pass-your-skills-on-to-others-teach-a-class-podcast-40/ http://skirtstrategies.com/podcast/pass-your-skills-on-to-others-teach-a-class-podcast-40/#respond Thu, 09 Oct 2014 22:15:28 +0000 http://skirtstrategies.com/?p=3984 Runtime 20 minutes. If you will consider your background, skills, experience and talents, you probably have many areas where you can pass along your skills in order to benefit others and master a new skill of teaching for yourself at the same time. Katie and Carol talk about Tip 43 from their book Skirt Strategies: […]

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]]>http://skirtstrategies.com/podcast/pass-your-skills-on-to-others-teach-a-class-podcast-40/feed/ 0 Runtime 20 minutes. - If you will consider your background, skills, experience and talents, you probably have many areas where you can pass along your skills in order to benefit others and master a new skill of teaching for yourself at the same time. Runtime 20 minutes. If you will consider your background, skills, experience and talents, you probably have many areas where you can pass along your skills in order to benefit others and master a new skill of teaching for yourself at the same time. ... Skirt Strategies no 19:55 http://skirtstrategies.com/podcast/brave-transitions-podcast-39/ http://skirtstrategies.com/podcast/brave-transitions-podcast-39/#respond Tue, 02 Sep 2014 23:48:23 +0000 http://skirtstrategies.com/?p=3858 Runtime: 30 minutes. Change happens, baby! You either stay composed, or you unravel. (or you leave your keys in the door and put the milk in the closet).  In this podcast Katie and Carol talk some of the best tips from Katie’s new book on making brave transitions. Whether it’s divorce, changing jobs or empty […]

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]]>http://skirtstrategies.com/podcast/brave-transitions-podcast-39/feed/ 0 Runtime: 30 minutes. - Change happens, baby! You either stay composed, or you unravel. (or you leave your keys in the door and put the milk in the closet).  In this podcast Katie and Carol talk some of the best tips from Katie's new book on making bra... Runtime: 30 minutes. Change happens, baby! You either stay composed, or you unravel. (or you leave your keys in the door and put the milk in the closet).  In this podcast Katie and Carol talk some of the best tips from Katie's new book on making brave transitions. Whether it's divorce, changing jobs or empty nesting there are ways to cope with courage and grace that you might not think about until you hear Carol and Katie in this episode. We'll instruct you to recall the changes you've endured before. The ones staring you in the face are more manageable than you think. We can draw upon those successful experiences to recall confidence. Register for our Wine Webinar Wednesday on Brave Transitions for Women in Change Tips and thoughts: As a woman, what do you need to know about managing yourself through a transition? ... Change actually has some predictability to it. Knowing that can help you accept it more quickly, and then move past it. ... Your best strengths have surfaced when you have endured a change well. Take inventory of those occasionally. ... Knowing what you have lost in the change can unlock the gate to moving forward. Embrace it to let go of it. ... Perhaps one of the most frustrating changes we see at work, is change that doesn't change anything or makes things worse! (we have no advice for this except to collectively groan with you) ... Our lives are built on one chapter after another. It's a beautiful journey! Here is part of what the subscribed members are getting. If you're still scouting and think this may be a good fit for you, here's where you upgrade. Subscribed members are getting skills and assignments to: Name the change they are experiencing or have recently gone through Identify whether transitions are within their control or whether they are done TO you (ouch) Discover the predictability in the cycles of change (a la ups and downs) Find their resistance and label it (this'll help you give it a kick in the ass) Position the positive Find their own style of confidence to get through it. Other related areas to check out at the website: Video training Receiving Criticism with Style and Grace Training package for effectively Interacting With Others   PODCAST TRANSCRIPTION   Hello and welcome to the Skirt Strategies podcast, the podcast to help you get the support, validation and skills you need to accomplish your goals and really succeed in a male dominated world – all without having to give up your incredible female strengths.   Carol: We interrupt this program for – not a monthly tip, but a monthly topic. Katie what are we going to talk about in this podcast? Katie: Something new. Well, not completely new. But it’s definitely a different format, rather than a tip from the book – Skirt Strategies. We’re going to present one of our thematic topics that we cover periodically at the website. Carol: We do. So every month, we come up with a different topic to delve into. And this month – we’re talking about brave transitions for women. And we thought it would be great to bring to the podcast listeners as well. Katie: Sure. Because managing changes something that everyone deals with – especially women because women have to manage the change. This is not a therapy for that. Carol: All change and the change. And it’s not easy to manage change. And sometimes it’s depressing and other things come up for you. So we’re going to help you through that. Katie: Scary, exciting, unpredictable. Carol: Right. So the tagline on this – is staying composed through changes in your life and career. Don’t you wish you could do that? Doesn’t that kind of give you a… Katie: Stay and composed. I love the word composed. Carol: I do too. You know, we’re not going to promise you that we can do this, but we think we can help you through. If you’re going through a transition, we’re here. Skirt Strategies no 29:29 http://skirtstrategies.com/podcast/empowering-women-through-lifelong-learning-podcast-38/ http://skirtstrategies.com/podcast/empowering-women-through-lifelong-learning-podcast-38/#respond Sun, 17 Aug 2014 18:50:44 +0000 http://skirtstrategies.com/?p=3765 Runtime: 30 Minutes. Empowering women through lifelong learning is at the heart of Skirt Strategies. Learning over a lifetime sets the stage for accomplishment, success and dare we say happiness. Katie and Carol talk about Tip 42 from their book Skirt Strategies: 249 Success Tips for Women in Leadership. Tip No. 42. Be a lifelong […]

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]]>http://skirtstrategies.com/podcast/empowering-women-through-lifelong-learning-podcast-38/feed/ 0 Runtime: 30 Minutes. - Empowering women through lifelong learning is at the heart of Skirt Strategies. Learning over a lifetime sets the stage for accomplishment, success and dare we say happiness. - Runtime: 30 Minutes. Empowering women through lifelong learning is at the heart of Skirt Strategies. Learning over a lifetime sets the stage for accomplishment, success and dare we say happiness. Katie and Carol talk about Tip 42 from their book Skirt Strategies: 249 Success Tips for Women in Leadership. Tip No. 42. Be a lifelong learner. Skirt Strategies has an essential teaching model that includes ongoing growth. As women, we have a high-awareness of our potential and are constantly facing challenges to personal development. Because of that, we engage more frequently in classes, workshops, and reading self-help. We love the fact that women are experiential learners and that we reach out to networks that promote self-development.   PODCAST TRANSCRIPTION   Hello and welcome to the Skirt Strategies podcast, the podcast to help you get the support, validation and skills you need to accomplish your goals and really succeed in a male dominated world – all without having to give up your incredible female strengths.   Katie: Our topic today… Carol: Here we are. Katie: It’s us. And we’ve got some discussion around something that’s a mentality that all of us should have. Carol: It is a mentality we all should have. And it’s Tip Number 42 in Skirt Strategies: 249 Success Tips for Women in Leadership. Katie: So now we’re getting a little farther into that book that has a variety of tips… This one – we put in the book, Carol. Because we felt like it was an approach to life kind of, an approach to self-development, an approach to how we become better at anything. And that is – to be a lifelong learner. Carol: Be a lifelong learner. Katie: Did you have a point in your life where you realized that you didn't just get your education and then stop? Carol: It wasn't the end of it. You got to keep going. Katie: Yeah. Carol: I've always been kind of a workshop junkie. I love going to workshops and learning. You know, I don’t care if they’re rehashing old stuff. I always learn something new and it just reminds me. Katie: You shoot up workshops. Carol: I do. Katie: You sniff them. There’s always something. Even if you were smart – 20 years ago, you can’t just make that smart happen the rest of your life. Carol: Oh, I heard something the other day and it was about technology. And the kids that are born today – will know more by the time they’re five and we will ever know about technology. And I thought they were being a little bit disingenuous about how technologically savvy we could be at this age. But they were basically saying, “You’re too old. You can’t do it.” And you know? You and I are pretty good about keeping up on technology. (You more than me – really.) But wow! That was kind of sad – to think my five year old grandkid (When I have one, by the way.) Anybody here to give me a grandkid? Katie: Oh, be careful what you ask for. Carol: Five daughters and not one grandkid. Sorry, just saying. Katie: Well, you’ll get there sooner or later. Carol: I know. But to think that they’re going to be more technically savvy than I am at five, “Yikes! That’s a little bit scary.” Katie: Well, that’s to me – a promotional statement about being a lifelong learner. It doesn't have to be about technology. Carol: No, it doesn’t. But if we lose our constant want to be a lifelong learner in technology, I think we’re going to really lose. I love the fact that my mother – 83 years old, gets on an iPad every day. And she not only gets on it, but she does artwork with it. She’s pretty fantastic. So I’m very impressed. Katie: To me, that’s a mentality. She was willing to take the uphill battle, the learning curve towards learning to those sort of things – which isn't just about technology. But if we talk about technology for just a little while longer, it’s going to prevent you from being more easily trainable if you don’t have that aptitude. Skirt Strategies no 30:00 http://skirtstrategies.com/podcast/tips-on-respect-podcast-37/ http://skirtstrategies.com/podcast/tips-on-respect-podcast-37/#comments Sat, 09 Aug 2014 21:35:27 +0000 http://skirtstrategies.com/?p=3727 Runtime: 27 Minutes. Tip No. 38. Respect the support personnel. Who are the unsung heroes that make your business “work”? Departments that run back room activities rarely get to interact with the external customer and are often forgotten as a key cog in the productivity wheel, yet you could not function without them. The glory […]

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]]>http://skirtstrategies.com/podcast/tips-on-respect-podcast-37/feed/ 1 Runtime: 27 Minutes. - Tip No. 38. Respect the support personnel. - Who are the unsung heroes that make your business “work”? Departments that run back room activities rarely get to interact with the external customer and are often forgotten as a key... Runtime: 27 Minutes. Tip No. 38. Respect the support personnel. Who are the unsung heroes that make your business “work”? Departments that run back room activities rarely get to interact with the external customer and are often forgotten as a key cog in the productivity wheel, yet you could not function without them. The glory goes to those with the authority and visibility, and it sometimes creates a sense of unimportance to those that work to help others shine. Those employees that make it all come together in the background are easily forgotten, like the stage crew in a fabulous show. Examples - the administrative staff, the HR department, the warehouse, IT, printing & publications, accounting. Promote the importance of the support personnel by listening to their needs and expectations. Acknowledge them with earned praise. They may not get it elsewhere. Is there someone right now that you can think of to recognize with some positive feedback? Katie and Carol talk about Tips 38, 39, 40 and 41 from their book Skirt Strategies: 249 Success Tips for Women in Leadership. Tip No. 39. Keep track of anything you borrow and return it in a timely fashion. Tip No. 40. Buy whatever your employees’ kids are selling. Tip No. 41. Participate in the blood drive.   PODCAST TRANSCRIPTION   Hello and welcome to the Skirt Strategies podcast, the podcast to help you get the support, validation and skills you need to accomplish your goals and really succeed in a male dominated world – all without having to give up your incredible female strengths.   Katie: We’ve got more podcast coming for you right now. Carol: More tips. Katie: Just more discussion about what it’s like at work for you – as a woman in a male dominated workplace. I say male dominated, but you know what? I think the term we’re going to use more often now is male-based. Carol: Right. Katie: A lot of our women followers will say, “Oh, I’m not in a male dominated workplace.” Because they don’t feel like they’re being dominated. But if their environment or their climate or their culture is male-based, it really is dominating – it just doesn’t feel like it. Dominating is a strong word. Carol: It is a very strong word. And you’re right. I always kind of hesitate to say that myself, because I don’t feel like I’m in a male dominated workplace. I’m mostly boss, I have my other bosses and there are more women on my board. Katie: Yeah. Carol: So yes, I am in a male-based work situation. So – interesting. I like that change. Katie: Okay. So that’s a new change. Although, the book ends on our podcast do say women and male dominated. But you know what we’re talking about. These next couple of tips – we’re going to put four of them together from the book Skirt Strategies: 249 Success Tips for Women in Leadership. Carol and I are going through the book, little by little and bringing them to you in podcast bits because they’re great to talk about. Women do things differently. Carol: We do. And we do them well. And we have to embrace how we lead, because we lead well. Katie: Or even influence. Embrace how we influence. Carol: Yes. Katie: These next four are good examples of things that we have conversations about. Well, it’s not that men don’t have conversations about it. It’s just that we chat on about things that are… Carol: That are important to us and should be important to others. And I think it’s just a reminder. That’s what tips are. Katie: Tips are just reminders. Carol: They’re reminders of, “Oh, yeah! I should probably do that!” Katie: These four are kind of out hanging out there – four different things. This is a popery of office things. Carol: They are. Katie: We can call that a popery of office things. Carol: Okay. Katie: Tips Number 38 – (These tips are the number tips on the book.) 38, 39, 40 and 41. Why don’t you read each of those, Carol? And then, Skirt Strategies no 26:46 http://skirtstrategies.com/podcast/thoughts-on-balancing-forgiveness-not-being-a-pushover-and-bluntness-podcast-36/ http://skirtstrategies.com/podcast/thoughts-on-balancing-forgiveness-not-being-a-pushover-and-bluntness-podcast-36/#respond Sat, 02 Aug 2014 23:26:53 +0000 http://skirtstrategies.com/?p=3712 Runtime: 23 Minutes. In this podcast, Katie and Carol talk about Tips 34, 36 and 37 from their book Skirt Strategies: 249 Success Tips for Women in Leadership. Tip No. 34.  Do not hesitate to forgive. But don’t be a pushover either. Remember that forgiveness is for you, not necessarily for the other person. It […]

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]]>http://skirtstrategies.com/podcast/thoughts-on-balancing-forgiveness-not-being-a-pushover-and-bluntness-podcast-36/feed/ 0 Runtime: 23 Minutes. - In this podcast, Katie and Carol talk about Tips 34, 36 and 37 from their book Skirt Strategies: 249 Success Tips for Women in Leadership. - Tip No. 34.  Do not hesitate to forgive. But don’t be a pushover either. - Runtime: 23 Minutes. In this podcast, Katie and Carol talk about Tips 34, 36 and 37 from their book Skirt Strategies: 249 Success Tips for Women in Leadership. Tip No. 34.  Do not hesitate to forgive. But don’t be a pushover either. Remember t... Skirt Strategies no 22:38 http://skirtstrategies.com/podcast/have-the-courage-to-have-tough-conversations-podcast-35/ http://skirtstrategies.com/podcast/have-the-courage-to-have-tough-conversations-podcast-35/#respond Mon, 21 Jul 2014 00:32:09 +0000 http://skirtstrategies.com/?p=3648 Runtime: 32 Minutes. Katie and Carol talk about Tip 33 from their book  Skirt Strategies: 249 Success Tips for Women in Leadership. Tip Number 33. Tough conversations are easy to avoid. Have the courage to make them happen. The “dreaded conversation” takes guts and the discomfort is usually worth the outcome. To make it happen […]

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]]>http://skirtstrategies.com/podcast/have-the-courage-to-have-tough-conversations-podcast-35/feed/ 0 Runtime: 32 Minutes. - Katie and Carol talk about Tip 33 from their book  Skirt Strategies: 249 Success Tips for Women in Leadership. - Tip Number 33. Tough conversations are easy to avoid. Have the courage to make them happen. - Runtime: 32 Minutes. Katie and Carol talk about Tip 33 from their book  Skirt Strategies: 249 Success Tips for Women in Leadership. Tip Number 33. Tough conversations are easy to avoid. Have the courage to make them happen. The “dreaded conversation” takes guts and the discomfort is usually worth the outcome. To make it happen effectively takes some know-how, but not as much as you might think, and if you start out on the right note, the likelihood of success is good. Work with a coach to get adept at opening up the tough conversation, script the first few lines, or review a conflict management technique to help get started. Our challenge to you if you are avoiding a particular conversation: • Begin by writing down how you will initiate the conversation • The goal you would like to accomplish by having the conversation The rest you will not be able to script, so woman-up and make the appointment to talk. The right thing to do is often the most difficult thing to do. PODCAST TRANSCRIPTION (Music plays) Hello and welcome to the Skirt Strategies podcast, the podcast to help you get the support, validation, and skills you need to accomplish your goals and really succeed in a male-dominated world, all without having to give up your incredible female strengths. It’s another podcast of Skirt Strategies for women in leadership.   Katie: Katie’s here. Carol: And Carol’s here. Katie: Katie and Carol are in the house. It’s your next installment of the Skirt Strategies podcast. Carol: Two broads, broadcasting a podcast. Katie: Carol loves that line. I think it’s funny too. Too bad it won’t fit on a bumper sticker. We’re on Tip Number 33 from Skirt Strategies: 249 Success Tips for Women in Leadership or anything else in life, not just leadership. Carol: It really is all about life and living. Katie: Maybe we should have said for women period. And this tip is: Carol: Tip Number 33: Tough conversations are easy to avoid. Have the courage to make them happen. Katie: This is a tip that comes back over and over again in my life. Carol: Oh and in mine too. I love to avoid tough conversations. Katie: Well we’ll talk about the value of avoiding at some point too but let’s talk first about the value of having courage. I think that word courage gets right at it. You have to have a backbone. Carol: You do and unless you face some things head on, you’re probably going to live your life under a rock. Katie: My stomach just growled at that. I don’t know what that meant. It’s talking to you in some way. A dreaded conversation is self-descriptive. You know what they are but it’s that type of conversation that you avoid for some reason. Is there a fear at the core of it? Probably. What’s the fear? Carol: Is it a fear that you’re going to get too emotional? Is it a fear that the other person is going to get too emotional? Katie: So you think it could be emotion involved? Carol: Yes. Katie: What about losing the conversation? If you are kind of competitive? Carol: Are there winners and losers? Yeah. Well if you can think about it this way, just having the conversation is winning. Katie: Oh I like that. Carol: Don’t you think because we know we’re not having it because there is something inside that is making us not have it. That once you have it, you win. Katie: You can get over that hump of feeling like finally it’s behind you be proud of yourself for doing it regardless. Maybe the way to overcome that is to be okay going into the conversation and coming out on the losing end. That sounds kind of counterintuitive because we want people to be courageous and feel like they are getting the right thing out of it but maybe ahead of time understanding that it might not be what you need as an outcome. Keeping your expectations wide open rather than, “I don’t want to have this conversation because here’s where I stand. Skirt Strategies no 33:38 http://skirtstrategies.com/podcast/become-the-source-for-books-podcast-34/ http://skirtstrategies.com/podcast/become-the-source-for-books-podcast-34/#respond Sun, 06 Jul 2014 16:04:40 +0000 http://skirtstrategies.com/?p=3526 Katie and Carol talk about Tips 30, 31, and 32 from their book  Skirt Strategies: 249 Success Tips for Women in Leadership. What might you think is the common theme for these three tips?  Be the GO-TO place for materials on leadership and team building! This will enhance your power and influence as a woman […]

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]]>http://skirtstrategies.com/podcast/become-the-source-for-books-podcast-34/feed/ 0 Katie and Carol talk about Tips 30, 31, and 32 from their book  Skirt Strategies: 249 Success Tips for Women in Leadership. - What might you think is the common theme for these three tips?  Be the GO-TO place for materials on leadership and team build... Katie and Carol talk about Tips 30, 31, and 32 from their book  Skirt Strategies: 249 Success Tips for Women in Leadership. What might you think is the common theme for these three tips?  Be the GO-TO place for materials on leadership and team building! This will enhance your power and influence as a woman as well! Tip Number 30. Keep leadership and team building books on your shelf, including inspiring books on CD. Use the good ones as reference when you need ideas. If you enjoy listening to audio books or podcasts, there is a pleasant byproduct to this tip. Instead of the news or TV, opt to listen to something on your iPod or smart phone. You'll be surprised at how much of the negative clutter you eliminate from your life. Positive internal messages result. If the last audio device you used was called a Walkman (or even a phonograph), then you are rapidly becoming a dinosaur, but we kinda relate to you. Getting into the 21st century is critical to your image at being adept and on the forefront. If you don't know how, learn. Ask the nearest teenager to teach you. Tip Number 31. Encourage your employees to check out any of your books. You are responsible for creating the environment where others can thrive. When you design your surroundings around what you value, it permeates to those that live there. And when you empower women, you create networks that encourage a diverse workplace. Consider how knowledge and intellectual growth will contribute to performance and how it will make the work environment a place of learning.   Tip Number 32. Keep a book of trivia in your office. It makes you look interesting. Banter with your employees over interesting trivia. There will always be something interesting in a trivia book, regardless of the background of your employees. Use that as a lead into the conversation at the lunch table, or build the reputation of those books so that they become references in workplace conversations. If you'd like ideas for which books to get, take a minute to wander around a bookstore. It's always enjoyable to see what quirky subject-matter someone is writing about that may enthuse your friends. This is also an excellent exercise for building the brain and using what has been recently discovered as neurogenesis. We actually build new brain cells through mental challenges like discussing trivia. That's right! You can recover those college party years of brain-cell killing.   PODCAST TRANSCRIPTION Hello and welcome to the Skirt Strategies podcast, the podcast to help you get the support, validation, and skills you need to accomplish your goals and really succeed in a male-dominated world, all without having to give up your incredible female strengths. It’s another podcast of Skirt Strategies for women in leadership. Carol: We are here today talking about tips from the book, Skirt Strategies: 249 Success Tips for Women in Leadership. Katie: In general we’re here for professional training and coaching for women. Carol: We absolutely are. Katie: Because we all need it. And I think women work well when they are supported by other women, which is what you and I are here to do. It’s our mission in life. I love that. Carol: It’s like better than a bra. Katie: A mission in life is like a bra? Carol: No we’re better than a bra. We support women. Katie: Oh gotcha. That’s true. Bras are expensive. Let’s start talking about that. Let’s get off track right off the bat. Carol: Let’s do. Katie: We’re fun that way. We’re dealing with a few different tips in the book Skirt Strategies: 249 Success Tips for Women in Leadership, and each of our podcast, at least right now, we don’t have every podcast focusing on the book, but recently they’ve been focused on an episode. Carol: One tip right after the other because they are all good. Katie: We’re the tip generators. The tips that we’re on right now are tips Number 30, 31, and 32. Skirt Strategies no 22:20 http://skirtstrategies.com/podcast/directions-stationery-and-vegtables-oh-my-pocast-33/ http://skirtstrategies.com/podcast/directions-stationery-and-vegtables-oh-my-pocast-33/#respond Sun, 22 Jun 2014 00:50:34 +0000 http://skirtstrategies.com/?p=3479 Katie and Carol talk about Tips 27, 28, and 29 from Skirt Strategies: 249 Success Tips for Women in Leadership. These may seem shallow, but others will quickly judge you when you need to make a strong impression in some instances. Here are the ones that stick with us for showing appreciation and a few […]

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]]>http://skirtstrategies.com/podcast/directions-stationery-and-vegtables-oh-my-pocast-33/feed/ 0 Katie and Carol talk about Tips 27, 28, and 29 from Skirt Strategies: 249 Success Tips for Women in Leadership. - These may seem shallow, but others will quickly judge you when you need to make a strong impression in some instances. Katie and Carol talk about Tips 27, 28, and 29 from Skirt Strategies: 249 Success Tips for Women in Leadership. These may seem shallow, but others will quickly judge you when you need to make a strong impression in some instances. Here are the ones that stick with us for showing appreciation and a few good manners. Tip Number 27. Learn to give directions precisely. Use real directions like north, east, south and west, rather than rattling on about landmarks and personal observations. People don't care about which church your niece got married in or the site of the last place you were seen with your pantyhose caught up in your skirt. (That's a real story...) Tip Number 28.  Own personalized stationery. Use the USPS for a kind note to a customer. If you are in a competitive industry, you know that defining your value proposition is an ongoing exercise.  Edging the competition makes a difference and using the old USPS may make that difference. If you are not in a competitive industry, you should still like this entry, because setting yourself apart is always a good idea. But the special touch of a hand-written message, sent from a person rather than a company, and using the snail mail instead of the electronic mail, says something about your manner.  Remember that subtle level of excitement as a kid when you received a letter in the mail?  Nice. A challenge:  pick 3-5 people that you'd like to thank for anything and show your gratitude with a quick note. Don't over-think it. Just a simple thought and drop it in the mail. Gratitude is like karma; it comes back to you in unexpected ways. Tip Number 29. Share your garden vegetables with your co-workers. My dear uncle, living in New York City, read this one and stated wryly, "I have no idea what you mean by this." I had to laugh. If you live in an urban area where home gardeners are a rarity, consider this one metaphorically.  Or substitute "homemade cookies" for "garden vegetables." This simple idea is a nice reminder for exhibiting gratefulness and appreciation of others. We like it!   PODCAST TRANSCRIPTION Hello and welcome to the Skirt Strategies podcast, the podcast to help you get the support, validation, and skills you need to accomplish your goals and really succeed in a male-dominated world, all without having to give up your incredible female strengths. It’s another podcast of Skirt Strategies for women in leadership. Katie: Learn how to give precise directions. I want you to tell us about why this is important. Carol: That’s good because we’re recording. I’m Carol White. Katie: Oh, we are? I’m Katie Snapp. Let’s jump right in. Carol: Let’s do and you already read that tip, Learn how to give precise directions. Katie: We’re at Skirt Strategies podcast. We’re giving women great tips for managing their lives on the go, being better at what they do, staying sane. So this podcast, where we are right now is delving into the book, Skirt Strategies: 249 Success Tips for Women in Leadership. We’re pulling ideas from there for topics of discussion through our podcast because the book has been globally renowned and popular.   So a tip at a time-- we thought we’d give you maybe three tips this type, do you think Carol? Carol: I think so. We try to get you through about a half an hour worth of podcast and we don’t think we can talk forever on how to give precise destructions, so we’re going to go through some others as well. Katie: This tip is kind of one of those life’s little instruction book tips. It’s not anything one would teach you at work necessarily. It might be what your mother teaches you. Carol: And not really. We don’t really get told how to give directions. One of my first jobs I had to-- I sold apartments all over town and so I had to get people that were new in town, I had to get them from one place to another, giving them directions over the phone sometimes. Skirt Strategies no 16:27 http://skirtstrategies.com/podcast/dressing-for-successing-podcast-32/ http://skirtstrategies.com/podcast/dressing-for-successing-podcast-32/#comments Sat, 14 Jun 2014 22:05:06 +0000 http://skirtstrategies.com/?p=3418 Katie and Carol talk about Tips 23, 24, 25 and 26 from Skirt Strategies: 249 Success Tips for Women in Leadership. Tip Number 23. Dress smart and professional. Never sexy. Tip Number 24. Look styled and well kept: nails, hair, and subtle jewelry. Tip Number 25. Wear a minimal amount of perfume to work, or […]

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]]>http://skirtstrategies.com/podcast/dressing-for-successing-podcast-32/feed/ 1 Katie and Carol talk about Tips 23, 24, 25 and 26 from Skirt Strategies: 249 Success Tips for Women in Leadership. - Tip Number 23. Dress smart and professional. Never sexy. - Tip Number 24. Look styled and well kept: nails, hair, and subtle jewelry. Katie and Carol talk about Tips 23, 24, 25 and 26 from Skirt Strategies: 249 Success Tips for Women in Leadership. Tip Number 23. Dress smart and professional. Never sexy. Tip Number 24. Look styled and well kept: nails, hair, and subtle jewelry. Tip Number 25. Wear a minimal amount of perfume to work, or better yet, none at all. Tip Number 26. Dress for the position to which you aspire. Take advantage of your feminine side?  Absolutely. Go too far and you've become a distraction instead of a pleasant asset to have around. This is a grey area and open to interpretation based on your personal background, what is suitable to you, and the culture of your industry.  Heels just a little too high or a skirt just a little too short send a completely different message.  Remember, unless you are in an industry where it's all about how you look (like the fashion industry), you'd like to be valued for how you think. Inappropriate appearance can come at a high cost so err on the side of safe.  Check yourself before walking out the door.  Bend forward in front of a mirror and see whether you are revealing too much cleavage.  We just don't believe that peek-a-boob belongs at work. If you don't have cleavage, we'll give you something else to do - bend over forward and make sure your skirt is not too short. Professionalism for women looks different that for men. There aren't many men that engage in trends to the extent that we women do. Instead of giving in to all of those fashion waves, see them for what they are - occasional passing fades. Stick with the classic looks and pitch the halter top.  PODCAST TRANSCRIPTION Hello and welcome to the Skirt Strategies podcast, the podcast to help you get the support, validation, and skills you need to accomplish your goals and really succeed in a male-dominated world, all without having to give up your incredible female strengths. Katie: Katie Snapp, back here with you at the Skirt Strategies podcast. I’ve also got with me Carol White at the podcast studio. Carol: At the podcast studio. Katie: At the podcast studio in lovely downtown Burbank. We have another great episode for you. We’re going through the book, tip by tip and sometimes we put a few tips together. The book is Skirt Strategies: 249 Success Tips for Women in Leadership. Carol: It is and we have four in a row to give you. We’re just going to hit you with a bunch of tips and these are important. Katie: And they are related to one another. That’s why we put the four of them together. We made sense that way. Carol: Okay so I’m going to read through them. Katie: You know what, before you read them, as women listen to these I want them to think about how this book is not just about being a leader but it’s also about things that your mother should have told you. Carol: Things you should have learned in kindergarten. Katie: It was part of our inspiration. It was from the book, a book that simply was Life’s Little Instruction Book, by a guy name Brown. And it had just little tidbits of, “Oh yeah, good to know. Oh yeah, I’d like that pass that onto other people. Oh yes I’d love to pass that onto my daughters when they go into the work force.” So that to me is why our book is different than good to great. Carol: I’ve given our book to my daughters and asked them to read it. Of course I don’t know if they have. Katie: We should test them. Carol: We should test them. Katie: Okay. So, sorry for the interruption Carol. Carol: No problem. Tip Number 23: Dress smart and professional, never sexy. I’m going to keep going and we’ll come back to all of them these. Tip Number 24: Look styled and well-kept, nails, hair and subtle jewelry. Number 25: Wear a minimal amount of perfume to work or better yet, none at all. Number 26: Dress for the position to which you aspire. I think that’s a great tip. So let’s start back at 23: Dress smart and professional, never sexy. Skirt Strategies no 24:01 http://skirtstrategies.com/podcast/establish-strong-relationships-with-people-at-work-podcast-31/ http://skirtstrategies.com/podcast/establish-strong-relationships-with-people-at-work-podcast-31/#respond Sun, 01 Jun 2014 23:13:37 +0000 http://skirtstrategies.com/?p=3360 Katie and Carol talk about Tip 22 from Skirt Strategies: 249 Success Tips for Women in Leadership. Tip Number 22. Establish Strong Relationships with People at Work. Becoming friends with many people at work allows you insight into them personally.  Relationships sprout into areas that would otherwise stagnate.  Some relationships may also help you move […]

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]]>http://skirtstrategies.com/podcast/establish-strong-relationships-with-people-at-work-podcast-31/feed/ 0 Katie and Carol talk about Tip 22 from Skirt Strategies: 249 Success Tips for Women in Leadership. - Tip Number 22. Establish Strong Relationships with People at Work. - Becoming friends with many people at work allows you insight into them personally. Katie and Carol talk about Tip 22 from Skirt Strategies: 249 Success Tips for Women in Leadership. Tip Number 22. Establish Strong Relationships with People at Work. Becoming friends with many people at work allows you insight into them personall... Skirt Strategies no 18:37 http://skirtstrategies.com/podcast/030-podcast-investing-in-communication-to-build-trust/ http://skirtstrategies.com/podcast/030-podcast-investing-in-communication-to-build-trust/#respond Sun, 25 May 2014 16:36:43 +0000 http://skirtstrategies.com/?p=3292 Katie and Carol talk about Tips 20 and 21 from Skirt Strategies: 249 Success Tips for Women in Leadership. Tip #20.  Pass up the temptation to quip if it runs the risk of hurting someone’s feelings. Tip #21. Never underestimate how far trust can get you. This is a justification for investing time in developing […]

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]]>http://skirtstrategies.com/podcast/030-podcast-investing-in-communication-to-build-trust/feed/ 0 Katie and Carol talk about Tips 20 and 21 from Skirt Strategies: 249 Success Tips for Women in Leadership. - Tip #20.  Pass up the temptation to quip if it runs the risk of hurting someone’s feelings. - Tip #21. Katie and Carol talk about Tips 20 and 21 from Skirt Strategies: 249 Success Tips for Women in Leadership. Tip #20.  Pass up the temptation to quip if it runs the risk of hurting someone’s feelings. Tip #21. Never underestimate how far trust can get you. This is a justification for investing time in developing strong relationships.  In a model we use at Skirt Strategies, trust is built upon the interpersonal skill of making and keeping agreements. Seems so simple, but when you consider it, many amiss relationships have originated from a communication misfire.  One person meant this - the other heard it that way - someone jumped to a conclusion - a negotiated agreement toppled because of a change.  Happens all the time.  It can be prevented through ongoing, stringent communication that is open and regular. Consider a relationship you have where trust is critical.  Then assess your level of open and regular communication, where expectations are discussed.  Could the interaction be strengthened?  Do you need more dialog about each other's expectations? The Speed of Trust by Stephen Covey is a good reference book for this tip. PODCAST TRANSCRIPTION Hello and welcome to the Skirt Strategies podcast, the podcast to help you get the support, validation, and skills you need to accomplish your goals and really succeed in a male-dominated world, all without having to give up your incredible female strengths. Carol: Welcome to another episode of Skirt Strategies podcast. This is Carol. Katie: This is Katie, covering another tip – actually two tips this installment, two tips from the book Skirt Strategies: 249 Success Tips for Women in Leadership. We’re going to cover, get this – Carol: We’re going to blow your mind. Katie: For you linear folks, this will really blow your mind. We’re going to cover Tip 21 and then Number 20. It’s a topsy-turvy world. Carol: It’s crazy. Katie: Number 21. Read that Carol. Carol: “Never underestimate how far trust can get you.” Katie: Which is a statement simply and powerfully about building trust because it gets you so far. Carol: The power of trust. Katie: The power of trust. You give people grace, you build long term strategic alliances with them – you are more likely to. You take what they are saying at face value and even when they are inferring something you are more likely to get it because you trust them and you know that they don’t mean something different than what you might be gathering.   Carol: Right. So Number 20, on the flip side is, “Pass up the temptation to quip if it runs the risk of hurting someone’s feelings.” Katie: If I have trust with you and you quip at me, it’s not going to hurt my feelings as much. So that’s why, tip Number 20, about quipping is tied into understanding the trust. So pass up the temptation to quip if you don’t have that type of relationship with someone. Carol: I think that’s really important. That takes a lot of EQ. Katie: Say what “EQ” is. Carol: Emotional quotient. Or EI. You have to know that this is not the place I should quip because this person doesn’t know me, doesn’t trust me, doesn’t get my sense of humor. So I’ve got to be very careful about how I quip in this situation. Katie: And have a little self-control. Carol: Yes. Why should I when you don’t. Katie: I don’t know because I have extra rules that apply to me, or no rules that apply to me. Carol: These rules don’t apply to Katie. Katie: Well what happens when somebody’s humorous, like I am, quipping leads to humor. Or humor sometimes comes from quipping but it can often be at the expense. I’d like to think that in high school I didn’t say things at people’s expense just to get a laugh out of everyone else. I don’t think I was that person. Carol: If you didn’t know who it was in your high school it was probably you. Katie: It was a small high school and everyone was very caring and compassionate with one another. Skirt Strategies no 21:47 http://skirtstrategies.com/podcast/029-podcast-select-and-support-a-charity/ http://skirtstrategies.com/podcast/029-podcast-select-and-support-a-charity/#respond Sat, 17 May 2014 15:06:26 +0000 http://skirtstrategies.com/?p=3212 Katie and Carol talk about Tips 18 and 19 from Skirt Strategies: 249 Success Tips for Women in Leadership. Tip #18. Use a team meeting to select a local non-profit project and decide on a plan to support it over the next year. Better yet, let your staff make suggestions for charities they would like […]

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]]>http://skirtstrategies.com/podcast/029-podcast-select-and-support-a-charity/feed/ 0 Katie and Carol talk about Tips 18 and 19 from Skirt Strategies: 249 Success Tips for Women in Leadership. - Tip #18. Use a team meeting to select a local non-profit project and decide on a plan to support it over the next year. - Better yet, Katie and Carol talk about Tips 18 and 19 from Skirt Strategies: 249 Success Tips for Women in Leadership. Tip #18. Use a team meeting to select a local non-profit project and decide on a plan to support it over the next year. Better yet, let your staff make suggestions for charities they would like to support. Then give them two weeks to lobby on behalf of their project, giving everyone an equal vote as to which non-profit they support for the year. This is a terrific approach to teambuilding for a small office or department. We have included a community-focus tip here because we women are such natural players in the charitable world. We have a high awareness of the importance of community and the greater good. And, of course, we are terrific as leaders in non-profit organizations. Tip #19.     Encourage your employees to give back to the community.  Support them. Formalize your policy on charitable time. Tell staff they can have one hour a week or month to donate to a charity of their choice. Get a letter from the Executive Director of the charity that your employee is in fact donating his or her time. [insert warm, fuzzy feeling here] PODCAST TRANSCRIPTION Hello and welcome to the Skirt Strategies podcast, the podcast to help you get the support, validation, and skills you need to accomplish your goals and really succeed in a male-dominated world, all without having to give up your incredible female strengths. Katie: Always filled with great information for you. Lovely Skirt strategist, to follow us through a track for women’s leadership. We’re covering tips from the book Skirt Strategies: 249 Success Tips for Women in Leadership. Carol: And we are all the way into Tip Number 18. We’re going to cover 18 and 19 together today. Yeah I think that makes a lot of sense. And they both have to do with giving back, which is very nice. Katie: This is how you can differentiate your office from other offices if you don’t already. Carol: Right. Being a female leader means we can be different. We are. We can be different and one of the differences is that we can kind of openly just give back. Katie: I’m not going to say we’re more community minded because I know a lot of men that are community minded but I do think – I do know that women have a more holistic focus in our lives, because we are balancing so many different areas of the world. So Tip Number 18, why don’t read Tip 18 Carol. Carol: Use a team meeting to select a local non-profit project and decide on a plan to support it over the next year. Katie: Even if you are a team of one – Carol: Even if you are a team of three, how nice that you are all working towards the same goal for the same nonprofit. Now sometimes it doesn’t work, in which case we’ll go on to Tip 19, which is Encourage your employees give back to the community and support them but I think the camaraderie of this first one, picking a project in your community and then supporting everybody in doing that project – just recently on my staff, we work with restaurants and so Restaurant Impossible came to town and they were asking for volunteers to help a local restaurant and it ended up being one of our members, volunteering to help them spruce up their menu, their décor – Katie: So this is a reality show? Carol: It actually was a reality show. Katie: Fun. Carol: Yeah it was really fun and so the staff – and actually I couldn’t participate because I was having my gallbladder out but my staff volunteered and went out into this restaurant and spent a day really working hard and one of them actually made the cut and she’s on the show. Katie: Oh how exciting! Carol: Very fun. So it can be something that is really fun but we gave back to our community. It’s a community that we believe in and that we work for all the time and you don’t think of restaurants and being charitable but this one really was a charity case. It was about to go out of business. Skirt Strategies no 13:16 http://skirtstrategies.com/podcast/028-podcast-be-clear-about-your-level-of-authority/ http://skirtstrategies.com/podcast/028-podcast-be-clear-about-your-level-of-authority/#respond Sat, 10 May 2014 18:09:56 +0000 http://skirtstrategies.com/?p=3185 Katie and Carol talk about Tip 17 from Skirt Strategies: 249 Success Tips for Women in Leadership. In this episode Katie and Carol give you practical tips to be clear with your superiors about what authority to act you have and don’t have. It’s a great way to start a conversation … one that may […]

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]]>http://skirtstrategies.com/podcast/028-podcast-be-clear-about-your-level-of-authority/feed/ 0 Katie and Carol talk about Tip 17 from Skirt Strategies: 249 Success Tips for Women in Leadership. - In this episode Katie and Carol give you practical tips to be clear with your superiors about what authority to act you have and don't have. Katie and Carol talk about Tip 17 from Skirt Strategies: 249 Success Tips for Women in Leadership. In this episode Katie and Carol give you practical tips to be clear with your superiors about what authority to act you have and don't have. It's a gr... Skirt Strategies no 27:22 http://skirtstrategies.com/podcast/027-podcast-how-to-hold-people-accountable/ http://skirtstrategies.com/podcast/027-podcast-how-to-hold-people-accountable/#respond Sat, 26 Apr 2014 00:30:09 +0000 http://skirtstrategies.com/?p=3123 Katie and Carol talk about Tip 16 from Skirt Strategies: 249 Success Tips for Women in Leadership. In this episode Katie and Carol give you practical tips for dealing with the crucial topic and skill of accountability. Tip #16 Hold people accountable. This sounds good. Looking for techniques to drive this baby home? When people […]

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]]>http://skirtstrategies.com/podcast/027-podcast-how-to-hold-people-accountable/feed/ 0 Katie and Carol talk about Tip 16 from Skirt Strategies: 249 Success Tips for Women in Leadership. - In this episode Katie and Carol give you practical tips for dealing with the crucial topic and skill of accountability. - Katie and Carol talk about Tip 16 from Skirt Strategies: 249 Success Tips for Women in Leadership. In this episode Katie and Carol give you practical tips for dealing with the crucial topic and skill of accountability. Tip #16 Hold people account... Skirt Strategies no 25:38 http://skirtstrategies.com/podcast/026-podcast-dont-get-defensive-at-work-and-stick-up-for-yourself/ http://skirtstrategies.com/podcast/026-podcast-dont-get-defensive-at-work-and-stick-up-for-yourself/#respond Sat, 19 Apr 2014 00:30:57 +0000 http://skirtstrategies.com/?p=2982 Katie and Carol talk about Tips 14 and 15 from Skirt Strategies: 249 Success Tips for Women in Leadership. The advice contained in these tips does not conflict, even though it may not be obvious at first glance. Tip #14 Don’t ever get defensive at work. Even if you have to bury it, don’t EVER […]

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]]>http://skirtstrategies.com/podcast/026-podcast-dont-get-defensive-at-work-and-stick-up-for-yourself/feed/ 0 Katie and Carol talk about Tips 14 and 15 from Skirt Strategies: 249 Success Tips for Women in Leadership. The advice contained in these tips does not conflict, even though it may not be obvious at first glance. - Katie and Carol talk about Tips 14 and 15 from Skirt Strategies: 249 Success Tips for Women in Leadership. The advice contained in these tips does not conflict, even though it may not be obvious at first glance. Tip #14 Don’t ever get defensive at work. Even if you have to bury it, don’t EVER show it. Women are more likely to be sensitive to the people issues at work. And when it involves ourselves, the sensitivity heightens. Business issues can be interpreted as personal, and that leads to an increased likelihood of becoming defensive. When we coach leaders through their challenges, this issue is a tough one. An overblown reaction to any interpersonal dialog immediately puts everyone on eggshells. The potential for success takes a nosedive. Budding partnerships regress. Think of it this way. At the heart of our defensiveness is some level of insecurity. But instead of working through it in a way that develops it into a growth opportunity, we are throwing chaff out there as a diversion technique and killing the potential for achieving change. Listen to yourself. Manage yourself. Manage your passion. Tip #15 Stick up for yourself. A bit opposite of the previous tip but do not let people push you around! Can you do this without getting defensive? You will have to. It takes professional composure and occasionally “sleeping on it” to maintain that composure, but this is critical when building your professional image. PODCAST TRANSCRIPTION Hello and welcome to the Skirt Strategies podcast, the podcast to help you get the support, validation, and skills you need to accomplish your goals and really succeed in a male-dominated world, all without having to give up your incredible female strengths. It’s another podcast of Skirt Strategies for women in leadership. Katie: We’re bringing to you female leaders, a tip through this episode, coming from Skirt Strategies: 249 Success Tips for Women in Leadership, the book. Carol: Available on Amazon and in Kindle. Katie: So now we are kind of at the tip of the iceberg here. The tip of the tip. Carol: Tip number 14, right, and 15. Katie: We put 14 and 15 together and why don’t you read what those two are. Carol: Okay. So the first one, 14 is don’t ever get defensive at work even if you have to bury it, don’t ever show it. Tip 15 is stick up for yourself. So how do you not get defensive but stick up for yourself? Katie: Well let’s talk about tip number 14 first. Carol: Okay. Don’t ever get defensive at work even if you have to bury it, don’t ever ever show it. Katie: This should understand somewhat contradictory so our war cry of always be yourself. Carol: You can’t always be yourself and in this case, really you look weak if you get defensive. Katie: I this so too because at the heart of it is some fear. There are really two ways we can look at this. For this discussion, number one is, what is it if you are doing it, and number two, might be what do you do when others are doing this and what are some ways of handling it? So let’s talk about the first one. Do you ever get defensive Carol? Carol: Me? No, never. Katie: That sounded a little defensive. I maybe have seen you defensive. I know I do. Carol: I don’t so much. I’m trying to think. It’s not something I show anybody else. Katie: Okay, so you are good at burying it. Carol: I am. Katie: Does it happen at work? Carol: Yes. Katie: More likely at home? Carol: Way more likely at home. Katie: Why is that? Carol: Because I’m more comfortable with the people at home, you know? I’ll get defensive in front of them and with them. At work I won’t because I don’t think it’s appropriate. Katie: Okay. You can keep it on a business level at work. That’s true and it can be a personal level anywhere else so now it’s because somebody says something and you get defensive, now it could be more about who you are. Carol: Right. Skirt Strategies no 31:47 http://skirtstrategies.com/podcast/025-podcast-remember-and-acknowledge-birthdays-work-anniversaries-and-major-life-events/ http://skirtstrategies.com/podcast/025-podcast-remember-and-acknowledge-birthdays-work-anniversaries-and-major-life-events/#respond Sat, 12 Apr 2014 23:30:46 +0000 http://skirtstrategies.com/?p=2958 Katie and Carol talk about Tips 12 and 13 from Skirt Strategies: 249 Success Tips for Women in Leadership. Little things make can make a big difference in relationships, especially when you remember and recognize events in others’ lives. In this episode Katie and Carol give you practical tips for women in leadership who would […]

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]]>http://skirtstrategies.com/podcast/025-podcast-remember-and-acknowledge-birthdays-work-anniversaries-and-major-life-events/feed/ 0 Katie and Carol talk about Tips 12 and 13 from Skirt Strategies: 249 Success Tips for Women in Leadership. - Little things make can make a big difference in relationships, especially when you remember and recognize events in others' lives. - Katie and Carol talk about Tips 12 and 13 from Skirt Strategies: 249 Success Tips for Women in Leadership. Little things make can make a big difference in relationships, especially when you remember and recognize events in others' lives. In this episode Katie and Carol give you practical tips for women in leadership who would like to build relationships in the workplace by recognizing birthdays and other significant events in the lives of your co-workers. Tip #12 Remember birthdays and employment anniversaries of the people with whom you work. Tip #13 Be aware of your employees’ family life and major events. Just a card or announcement, but something that indicates that you are on top of it, organized, and working from integrity. Keep extra blank cards in your desk. It's all along the lines with what your mama may have taught you, and it's a great reminder to use that social refinement at work as well. It'll send the message that you have a little class, missy. (wink, wink) PODCAST TRANSCRIPTION Hello and welcome to the Skirt Strategies podcast, the podcast to help you get the support, validation, and skills you need to accomplish your goals and really succeed in a male-dominated world, all without having to give up your incredible female strengths. It’s another podcast of Skirt Strategies for women in leadership. Katie: This episode we’re delving into a couple more tips in the book Skirt Strategies: 249 Success Tips for Women in Leadership. Carol: Available on Amazon and in Kindle. Katie: This episode we have attached two tips to one another. For those of you who are looking for something kind of nice to do at work and as a leader and something that makes you seem more thoughtful, maybe seem more thoughtful than you really are? Carol: I definitely need to work on this. Tip Number 12: Remembering birthdays and employment anniversaries of the people with whom you work. It is really important and then we’re also going to talk about tip Number 13: Be aware of your employees’ family, life and major events. Katie: It’s just a nice thing to do. It’s almost like my mom would say, “Miss Manners.” And it’s professional and it can be something that sets you apart as boss that doesn’t care vs. a boss that really does care. Carol: And it’s not just female either. Katie: It’s not. You mean men can do this tip? Carol: Men can do this tip as well. And question, don’t you have a story about that? Isn’t there a man executive, a male executive that did this? Katie: Yes. Carol: Do you remember it? Katie: It comes from a book. Carol: I’m sorry. I put you on the spot. Let’s talk about this in our own lives. It really is important that your employees, the people you work with even and the people around you that you surround yourself with know that you care. Katie: And I’m going to go one step beyond that. Know that you care about not just being a resource to them as a work resource, not just a tool, but that you have a life and you are a person you have a family and other needs and things that are a priority to you. How often have you been in a situation, let’s first put our listeners into the situation of how often have they been the recipient of this? Okay so think back in your career life, anything business, where somebody surprised you by knowing what was happening with a family reunion that you had or a death in the family or that you were about to become a parent or a grandparent. Do you remember that? Carol: Yeah. Katie: There’s somebody in our community that, she happens to be my backdoor neighbor but she’s also kind of a prominent person in one of the nonprofits here in town, and every time my name is in a paper or magazine, she cuts it out, puts it in a little card, says a little nice thing to me and drops it in the U.S. Postal Service. Carol: That’s nice. Katie: Very nice. And sometimes I actually needed an extra copy of it anyway. Skirt Strategies no 11:03 http://skirtstrategies.com/podcast/024-podcast-dont-beat-yourself-up-over-something-you-did/ http://skirtstrategies.com/podcast/024-podcast-dont-beat-yourself-up-over-something-you-did/#respond Sun, 06 Apr 2014 22:37:19 +0000 http://skirtstrategies.com/?p=2953 Katie and Carol discuss Tip 11 from Skirt Strategies: 249 Success Tips for Women in Leadership. In this episode Katie and Carol give you practical suggestions for moving forward and letting go of the negative emotions around fear and self-doubt created when we don’t perform at our best. Tip #11 – Don’t beat yourself up […]

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]]>http://skirtstrategies.com/podcast/024-podcast-dont-beat-yourself-up-over-something-you-did/feed/ 0 Katie and Carol discuss Tip 11 from Skirt Strategies: 249 Success Tips for Women in Leadership. - In this episode Katie and Carol give you practical suggestions for moving forward and letting go of the negative emotions around fear and self-doubt crea... Katie and Carol discuss Tip 11 from Skirt Strategies: 249 Success Tips for Women in Leadership. In this episode Katie and Carol give you practical suggestions for moving forward and letting go of the negative emotions around fear and self-doubt created when we don't perform at our best. Tip #11 - Don’t beat yourself up over something you did. Look forward instead. Many of us lie awake at night, replaying our own personal bloopers show. Been there. It's a lack of self-confidence. Instead of beating yourself up, visualize those thoughts swirling down a toilet. Bye bye. Then replace them with something positive, like a productive outcome. We will give you reinforcement. Try that exercise next time you are in beat-up mode. PODCAST TRANSCRIPTION Hello and welcome to the Skirt Strategies podcast, the podcast to help you get the support, validation, and skills you need to accomplish your goals and really succeed in a male-dominated world, all without having to give up your incredible female strengths. It’s another podcast of Skirt Strategies for women in leadership. Katie: We’re going tip by tip through the fabulous book, Skirt Strategies: 249 Success Tips for Women in Leadership. To give you a little insight, we’re doing a deep dive on each one of them so if you are digging that book or even if you don’t know anything about what book we’re talking about, it happens to be very self-explanatory. Carol: And it’s available on Amazon. Go get it. Katie: Skirt Strategies and today is Tip Number 11: Don’t beat yourself up over something you did. Look forward instead. Carol: I love this tip. It’s a reminder and I just think I have to be reminded of this constantly. Katie: Constantly as women. Carol: I beat myself up over way too much stuff and it is things that nobody else notices. Katie: That’s why we put it in here. Think of a time dear listeners, when you lay in bed at night or maybe got woken up in the middle of the night because you couldn’t go back to sleep because your hormones were waging in some sort of whacko way and you start thinking about what happened that wasn’t ideal or you start thinking about what you might see as a stupid move you are beating yourself on the forehead for, “Why did I say that?” Carol: “Why did I do that? Why did I say that?” Katie: Is it as big a deal as you are making it? Carol: You know I’m going to say no. It’s never as big a deal as we think it is in our minds and we blow it up and we go over it again and again and again and what would I have done differently and how come I didn’t do that in the first place and I’m going to tell on you – I don’t know if you played this over in your mind a lot but I have heard you tell the story – and that is one of the first times I saw Katie speaking, she came out from the bathroom and had her skirt tucked into her pantyhose. I don’t think I saw that. Other people did and you recovered. Did you go over that in your mind later? Like, could I have done that better? I think you actually recovered very well. Katie: Thank you. I think we did bring this up recently in a podcast for a different application, like whether – I don’t remember if it was embarrassing moments or what but I did not want to draw attention to it because I wasn’t sure how many people saw it so I just yanked my skirt where it was supposed to be and kept going. Was I mortified on the inside? Uh-huh, yes. Carol: Ooh and I have one. This still – 30 years ago I did some modeling and it was at a shopping center and I happened to be on a runway. My button, my top button to the blouse popped open and I was exposed, you know my bra was exposed and I was mortified, just absolutely mortified. Interesting – my comeback for that was – because everybody was looking at me and I just – I went and I buttoned it, and I looked at everybody in the audience and I put my finger up to my mouth like a “Shhh”, just like, “don’t tell.” Skirt Strategies no 28:56 http://skirtstrategies.com/podcast/023-podcast-publish-something-it-will-build-your-credibility-as-a-leader/ http://skirtstrategies.com/podcast/023-podcast-publish-something-it-will-build-your-credibility-as-a-leader/#respond Sat, 29 Mar 2014 00:30:34 +0000 http://skirtstrategies.com/?p=2924 In this episode Katie and Carol discuss Tip 10 from Skirt Strategies: 249 Success Tips for Women in Leadership. Listen as Katie and Carol give their insights on how to create written material and where to submit it for publication.  There is also a special guest in this episode. Tip #10 – Publish something, even […]

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]]>http://skirtstrategies.com/podcast/023-podcast-publish-something-it-will-build-your-credibility-as-a-leader/feed/ 0 In this episode Katie and Carol discuss Tip 10 from Skirt Strategies: 249 Success Tips for Women in Leadership. Listen as Katie and Carol give their insights on how to create written material and where to submit it for publication. In this episode Katie and Carol discuss Tip 10 from Skirt Strategies: 249 Success Tips for Women in Leadership. Listen as Katie and Carol give their insights on how to create written material and where to submit it for publication.  There is also a spe... Skirt Strategies no 25:53 http://skirtstrategies.com/podcast/022-podcast-respect-the-time-of-others-be-on-time-have-a-meeting-agenda/ http://skirtstrategies.com/podcast/022-podcast-respect-the-time-of-others-be-on-time-have-a-meeting-agenda/#respond Sun, 23 Mar 2014 15:17:05 +0000 http://skirtstrategies.com/?p=2917 In this episode Katie and Carol discuss Tips 8 and 9 from Skirt Strategies: 249 Success Tips for Women in Leadership. Hear some great ideas and discussion on how to have better and more productive meetings! Tip #8. Set an example of always being punctual to meetings, as well as starting and ending your meetings […]

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]]>http://skirtstrategies.com/podcast/022-podcast-respect-the-time-of-others-be-on-time-have-a-meeting-agenda/feed/ 0 In this episode Katie and Carol discuss Tips 8 and 9 from Skirt Strategies: 249 Success Tips for Women in Leadership. Hear some great ideas and discussion on how to have better and more productive meetings! - Tip #8. In this episode Katie and Carol discuss Tips 8 and 9 from Skirt Strategies: 249 Success Tips for Women in Leadership. Hear some great ideas and discussion on how to have better and more productive meetings! Tip #8. Set an example of always being punctual to meetings, as well as starting and ending your meetings on time. Your goal in life – make people’s time count. Get there on time. It is a sign of respect as well as efficient time-management. An observation about your start and end times. Have you ever noticed that when a meeting perpetually begins late, it becomes a meeting that rewards latecomers. And you know the rest of the story … Tip #9. Respect others’ time by always having an agenda at meetings. I have yet to conclude why a lack of an agenda is tolerated. So simple to fix. Perhaps there is a fear of writing a good agenda. Here is your easy fix for the worst case: Coming to a meeting in which YOU were responsible for the agenda AND you have none. Begin with four statements or questions: 1 – “I want to spend 3 minutes sketching out the road map for the meeting today”. 2 – “What do we want to walk away with?” A plain way to get to the objectives. 3 – “What major elements will we need to talk about?” 4 – “How much time should that take?” There will be a strong urge to discuss each topic. Resist. This should only be a discussion about how to map out the topic for agenda-creating, not discuss or problem-solve. As a footnote, you can use these same four questions to prepare an agenda before your meeting. Of note, if a rule about requiring an agenda becomes a standard, others will begin showing up and attending meetings more faithfully. And yes, I have been guilty of throwing together an agenda. But it was better than none, so don’t over think it. In fact, here’s a link to a proven agenda template (PDF File). It covers all the bases. NICE! PODCAST TRANSCRIPTION Hello and welcome to the Skirt Strategies podcast, the podcast to help you get the support, validation, and skills you need to accomplish your goals and really succeed in a male-dominated world, all without having to give up your incredible female strengths. It’s another podcast of Skirt Strategies for women in leadership. Katie: Skirt Strategies podcast – another installment. Carol: Of Skirt Strategies the book, Tip Number 8. Katie: I’m Katie. Carol: And I’m Carol. Katie: Bringing to you some tips as women in leadership. Tip Number 8. Carol: Set an example of always being punctual to meetings as well as starting and ending your meetings on time. Katie: This is a very straightforward tip. It’s not very interesting. All you have to do is go do it, which is why we are adding Number 9 onto this. So 8 and 9 in this episode – Carol: Yes so 9 is respect other’s time by always having an agenda at meetings. So 8 and 9 really go together. It has to do with respecting other people’s time. I don’t care if you are always late to your – Katie: To your own meeting? Carol: I don’t care if you are late when you get home. I think it is very, very important that if you have an appointment, you are on time. Katie: Don’t you get a little edgy if you are running late? Carol: I get horrified. Katie: If somebody is waiting on me I don’t like it. Carol: My father was a marine sergeant so we were on time always. Katie: Did you also have your phones out on rings, so that they rang in the middle of a podcast? Katie: Oh I threw you under the bus. Carol: You just did. Katie: I am so sorry. I think there’s a tip about that. Katie: That’s entertaining. Don’t insult somebody in public. Katie: We’re not in public. It’s just you and me in this room together. Some of the tips in Skirt Strategies are more practical. Some of them are kind of lofty. Some of them are quirky. Some of them are, think about this. This is one of those practical ones. Carol: Yes, professional. Skirt Strategies no 23:51 http://skirtstrategies.com/podcast/021-podcast-public-speaking-increasing-your-skill-and-reducing-your-fear/ http://skirtstrategies.com/podcast/021-podcast-public-speaking-increasing-your-skill-and-reducing-your-fear/#respond Sun, 16 Mar 2014 00:30:15 +0000 http://skirtstrategies.com/?p=2905 In this episode Katie and Carol discuss Tips 4, 5, 6 and 7 from Skirt Strategies: 249 Success Tips for Women in Leadership.  These tips are are all focused on public speaking, how to do it better and how to be more confident, less fearful, and maybe even have some fun! Tip #4. Volunteer to […]

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]]>http://skirtstrategies.com/podcast/021-podcast-public-speaking-increasing-your-skill-and-reducing-your-fear/feed/ 0 In this episode Katie and Carol discuss Tips 4, 5, 6 and 7 from Skirt Strategies: 249 Success Tips for Women in Leadership.  These tips are are all focused on public speaking, how to do it better and how to be more confident, less fearful, In this episode Katie and Carol discuss Tips 4, 5, 6 and 7 from Skirt Strategies: 249 Success Tips for Women in Leadership.  These tips are are all focused on public speaking, how to do it better and how to be more confident, less fearful, and maybe ev... Skirt Strategies no 28:05 http://skirtstrategies.com/podcast/020-podcast-avoid-gossip-it-looks-immensely-unprofessional/ http://skirtstrategies.com/podcast/020-podcast-avoid-gossip-it-looks-immensely-unprofessional/#respond Sun, 09 Mar 2014 00:30:31 +0000 http://skirtstrategies.com/?p=2833