For Immediate Release:
Dateline: East Greenwich,
RI
Monday, May 11, 2026
I answered a security question for a financial institution on the phone and the agent says, “perfect.” So do servers, after I say I have no food allergies. What happened to “thank you”? Am I passing some test? Well, no worries…I said to a “barista” not long ago: “Congratulations, you just took my coffee order, filled it, charged me, and gave me change without ever once saying ‘please” or ‘thank you.'” She just stared at me as if I had said she had six arms.
|