ERP upgrades remain one of the most challenging technology initiatives for any organization, with projects affecting everything from finance and supply chain operations to customer experience, analytics and AI capabilities. A recent TechTarget article, 8 Tips for a Successful ERP Upgrade Project, features insights from supply chain expert Lisa Anderson, President of LMA Consulting Group, highlighting one of the most critical—but often overlooked—factors in ERP success: people.

The article outlines eight practical recommendations for improving ERP upgrade outcomes, including securing executive support, involving frontline users early, identifying business gaps, managing data mapping, controlling scope creep and developing a realistic implementation plan.

Lisa emphasizes that organizations need to go beyond simply teaching employees how to use the new system.

As she explains, the real priority is educating people on why the new ERP capabilities matter. While functional training remains important, employees are far more likely to embrace change when they understand how the new features support business objectives and improve their own performance and success. This deeper understanding drives stronger adoption and ultimately delivers greater value from the ERP investment.

Technology alone doesn’t determine ERP success—it’s the people using it. Lisa’s perspective reinforces that lasting results come from aligning employees with the purpose behind the transformation, not just the software itself.

Read the full article at TechTarget

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