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Let’s Not Let Our Customer Service Go to Hell in a Hand Basket
From:
Nancy Friedman -- Telephone Doctor Nancy Friedman -- Telephone Doctor
For Immediate Release:
Dateline: St. Louis , MO
Wednesday, March 25, 2020

 

By Nancy Friedman, Founder, Chairman, Telephone Doctor Customer Service Training, Keynote Customer Service Speaker

PRESS ANNOUNCEMENT:

Fortunately, our www.serviceskills.com training platform is used all over the world and 100% safe and in compliance with all social distancing practices. Many of our clients are maximizing this work-from-home time period with an increase in soft-skills training assignments. The skills a remote team can build during this temporary slow period will benefit organizations when business conditions come roaring back to normal in the coming weeks. You don’t stop brushing your teeth after a good report from the dentist. Don’t stop refreshing or learning customer service tips during hard times. 

It’s frustrating when everyone is talking about ‘being nice’, ‘being kind,’ etc. Why does the S…t have to hit the fan to make that come through?

Why aren’t we nice when the going is good? It should be a 24/7/365 practice.

After you go to the dentist – do you stop brushing your teeth? Probably not. You continue to brush. So let’s continue the customer service we’re known for. Pick it up. Bring it to a “10” 24/7.

Be safe. Keep your sense of humor and wash your hands. We will be back to ‘normal.’

All the best,

Nancy Friedman, Founder /Chairman, Telephone Doctor Customer Service

* www.serviceskills.com

* Webinars

* Onsite programs. (They will come back. )

Nancy Friedman

Nancy Friedman

Nancy Friedman, customer service keynote speaker, is founder and chairman of Telephone Doctor Customer Service Training and a featured speaker at franchise, association, and corporate meetings around the world. A popular TV guest, she appeared on Oprah, The Today Show, CNN, FOX News, Good Morning America and CBS This Morning, as well as hundreds of other radio, television and print outlets around the world, including the Wall Street Journal, and USA Today. The author of 9 books on her chosen topics, Nancy helps corporate America improve their communications with their customers & co-workers. www.nancyfriedman.com

Nancy Friedman, The Telephone Doctor

Nancy Friedman, founder and president of Telephone Doctor Customer Service Training, is a featured customer service speaker at franchise, association, and corporate meetings around the world. A popular TV guest, she appeared on Oprah, The Today Show, FOX News, Good Morning America, Great Britain and Australia, CNN and CBS This Morning, as well as hundreds of other radio, television and print outlets around the world, including the Wall Street Journal and USA Today.  The author of 9 books on her chosen topics, you can see her books here.

For more information, log on to Nancy Friedman's website www.nancyfriedman.com or call

(314) 291-1012 or you can email her at nancyf@telephonedoctor.com

 

News Media Interview Contact
Name: Nancy Friedman
Title: Founder / Chairman
Group: Telephone Doctor Customer Service Training
Dateline: St. Louis, MO United States
Direct Phone: 314-291-1012
Main Phone: 3142911012
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