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Customer Service Carrot and Stick
From:
Randall Craig, Business Growth, Thought Leadership, Marketing Strategy, Digital Randall Craig, Business Growth, Thought Leadership, Marketing Strategy, Digital
For Immediate Release:
Dateline: Toronto, Ontario
Tuesday, April 25, 2023

 
While corporations are trying to figure out how to use the Social Media carrot to entice their customers to buy, their customers are using a powerful Social Media stick when it comes to expressing their disappointment and dissatisfaction.
In the olden days, corporate policy may have been the customer is always right. Today it is a bit different.
News Media Interview Contact
Name: Randall Craig, CFA, FCMC, CSP
Title: CEO
Group: Pinetree Advisors Inc.
Dateline: Toronto, ON Canada
Direct Phone: 416-918-5384
Cell Phone: 416-918-5384
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