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A Leader’s Most Powerful Question
From:
Susan Battley, PsyD, PhD.  Leadership Psychologist and Author Susan Battley, PsyD, PhD. Leadership Psychologist and Author
For Immediate Release:
Dateline: Stony Brook, NY
Wednesday, March 2, 2022

 

For many, our post-pandemic work world has shifted to a hybrid model of in-person and remote activities.  Stakeholder relations and operational excellence continue to require leaders to expand, refine and adapt their executive repertoires.  An important tool for them to possess and utilize on a daily basis is the Most Powerful Question.

No hyperbole here.  The Most Powerful Question is:
“If (fill-in-the-blank) is a success, what needs to happen?”
This question is amazingly powerful because:
    • It focuses thinking and actions on defining specific desired outcomes (aka success metrics).
    • It sharpens planning and preparation activities that can make or break whatever follows.
    • It can be used in a variety of situations and contexts with simple word substitutions.
    • It is easy to recall.
My clients become familiar with the Most Powerful Question and its variations very early in our work together.
For example, I might ask a board chair who is developing a board retreat program: “If the retreat is a success, what needs to happen?”  In this way we can identify specific desired outcomes and together consider program content and format options to achieve these objectives.  Essentially, the chair’s answer or answers to my question allow us to reverse engineer the board retreat for maximum success.
MOST POWERFUL QUESTION:  EXAMPLES AND BENEFITS
Consider these Most Powerful Question examples and how they can be applied to your individual role, to your team and to the organization as a whole to support brilliant execution:
    • If today is a success, what needs to happen? (Improves personal and/or team performance and productivity.)
    • If my presentation is a success, what needs to happen? (Improves communication clarity and impact.)
    • If this meeting is a success, what needs to happen? (Improves team clarity, focus, agenda-setting, performance and follow-through accountabilities.)
    • If this business plan is a success, what needs to happen? (Improves implementation clarity and accountability.)
    • If our new hire is a success, what needs to happen? (Improves talent onboarding, role clarity, productivity and retention.)
    • If our new product line is a success, what needs to happen? (Improves marketing and sales tactics, manufacturing and operational efficiency.)
What Most Powerful Question variations would you add to this list as particularly relevant to your professional responsibilities and goals?
Remember, “If _________ is a success, what needs to happen?”
To paraphrase JRR Tolkien, this is truly the “one question to rule them all” for maximum leadership and business impact in our rapid-change world and workplace. Use it often, use it well.
Copyright © 2022, Susan Battley.  All rights reserved.
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Name: Susan Battley, PsyD, PhD
Group: Battley Performance Consulting, Inc.
Dateline: Stony Brook, NY United States
Direct Phone: 631-751-6282
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