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Yearbook of Experts® member profiles
Nancy Friedman -- Telephone Doctor
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About: Nancy Friedman, helps companies communicate better with their customers and co workers. When Oprah, Fox News, CNN, The Today Show, Good Morning America, CBS This Morning, KMOX, KCMO, WJAR, WCCO, WCBS, and a host of other radio & TV shows around the country need an EXPERT on Customer Service & Communication Skills, they call on Nancy Friedman, The Telephone Doctor. YOU SHOULD TOO! Nancy is internationally recognized as a leading authority of customer service, sales and communication skills. She is the author of 9 best-selling books and the featured spokesperson in the popular Telephone Doctor customer service programs, featured on line at www.serviceskills.com She is a featured speaker at conferences and association conferences and meetings around the country. Check her out on www.nancyfriedman.com Nancy is lively, humorous and always asked back! Pick a topic on customer service, sales or communications and bring Nancy on.
Dr. Judith Briles --The Book Shepherd
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About: Dr. Judith Briles is a book publishing and book marketing expert advising and guiding writers and authors on how to take their words and create and publish a book. Known as The Book Shepherd, she brings the author's concept and vision to life; guides it through the publishing process, and strategizes the launch and book marketing. She understands the overwhelm that authors go through and has personally shepherded and coached over 1500 authors through the process of the manuscript to published book with practical publishing advice and guidance. Judith creates a book marketing strategy to support the book when published.
Arnold Sanow -- The Business Source
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About: Arnold Sanow, MBA, CSP (Certified Speaking Professional) is the author /co-author of 5 books to include, 'Get Along with Anyone, Anytime, Anywhere...8 keys to creating enduring connections with customers, co-workers - even kids'. His keynotes and seminars focus on getting along, building positive workplace relationships, people skills,dealing with and managing change, and how to build instant rapport, relationships and connect. He has been on numerous televison and radio shows as well as in the print media. Shows include the CBS evening news, ABC world morning news, USA Today, and others. He is a regular guest talking about relationship and people skills issues on Sirrus Radio and Family Net Television.
Jan McInnis - Humor in Business Expert
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About: Top keynote speaker and comedian Jan McInnis has written for Jay Leno’s Tonight Show monologue as well as many other people, places and groups – radio, TV, syndicated cartoon strips, and even guests on the Jerry Springer show (her parents are proud). For over 25+ years she’s traveled country sharing her unique and practical tips on how to use humor in business (yes it’s a business skill!). Through her humor keynotes on change management, communications, and failure, Jan helps leaders use the power of humor to instantly connect with others, make their message memorable, diffuse tension, and get people to listen. Jan is recognized as a top funny female speaker and comedian. Her keynotes offer plenty of clean humor and sold take-away tips.
 

Recent News Releases
 Date HeadlineParticipant Name
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05/12/2021
Dr. Judith Briles --The Book Shepherd
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05/11/2021
Nancy Friedman -- Telephone Doctor
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05/06/2021
Jan McInnis - Humor in Business Expert
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04/27/2021
Jan McInnis - Humor in Business Expert
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04/22/2021
Jan McInnis - Humor in Business Expert
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04/14/2021
Jan McInnis - Humor in Business Expert
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04/08/2021
Jan McInnis - Humor in Business Expert
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03/29/2021
Dr. Judith Briles --The Book Shepherd
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03/22/2021
Dr. Judith Briles --The Book Shepherd
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03/18/2021
Jan McInnis - Humor in Business Expert

Blog Posts
 Date HeadlineParticipant Name
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05/15/2021
Top Ten Twitter Tweets of May 15, 2021 Dr. Judith Briles --The Book Shepherd
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05/11/2021
POST COVID-19 CUSTOMER SERVICE TIPS Nancy Friedman -- Telephone Doctor
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05/11/2021
Celebrating Joel Friedlander-Publishing Truth-Teller Dr. Judith Briles --The Book Shepherd
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05/08/2021
Top Ten Twitter Tweets of May 08, 2021 Dr. Judith Briles --The Book Shepherd
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05/04/2021
Author Alert: Has Your Blog Fallen Down and Needs Help? Dr. Judith Briles --The Book Shepherd
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04/24/2021
Top Ten Twitter Tweets of April 24, 2021 Dr. Judith Briles --The Book Shepherd
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04/20/2021
ZOOM ZOMBIES From Nancy Friedman -- Telephone Doctor Nancy Friedman -- Telephone Doctor
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04/20/2021
The power of the opt in Dr. Judith Briles --The Book Shepherd
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04/19/2021
How to set up a GREAT Virtual Keynote Speaker that makes the client happy they booked you Jan McInnis - Humor in Business Expert
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04/17/2021
Top Ten Twitter Tweets of April 17, 2021 Dr. Judith Briles --The Book Shepherd




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