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Conflict Resolution Made Easy - Fix Disagreements Before They Become Battles
Bronxville, NY
Wednesday, December 05, 2007
"The vast majority - 99.999 percent or more of interpersonal conflicts that occur in the workplace -- will be dealt with in the workplace, for better or worse. They're not going to be referred to a mediation expert and they don't need to be," explains Daniel Dana, Ph.D., mediation consultant and principal of the Mediation Training Institute. "These conflicts can also be carried to the dinner table when they involve family members in a family or privately-owned business, unfortunately affecting every aspect of peoples' lives."
On Thursday, December 13, at 2 p.m. Eastern Time during our Strategic Conversations call, find out how to resolve these conflicts before they turn into full-blown battles. If you can't be present at the live interview, you can listen to the instant replay immediately afterwards on the same page.
There is no cost and no preregistration requirement for the call.
"Every conflict that becomes a serious complaint or even a grievance has a history," according to Dana. "That history, at one point, perhaps close to the inception of the problem, includes a misunderstanding, miscommunication or argument."
Using conflict resolution techniques that Dana has created and tweaked over the past 25 years or so, you can learn how to defuse major problems before they build to a point of no return and become angry, heated exchanges. Our telephone call with Dana will help you understand the principles and steps in do-it-yourself conflict resolution and learn how to apply them.
Dana enjoys an international reputation as one of the most influential innovators and practitioners of consensus-building communication methods for organizations. Dana held faculty appointments at the University of Hartford Graduate School of Business where he was professor of organizational behavior, the Syracuse University's Summer Institute on Conflict Resolution (Maxwell School) and several other institutions. He is often an invited lecturer to conferences and college campuses. He is author of Managing Differences and Conflict Resolution: Mediation Tools for Everyday Worklife.
Don't miss the opportunity to learn how to resolve conflicts through a series of simple steps that will help participants feel positive about the outcome. Join our Strategic Conversations interview with Dan Dana on Thursday, December 13 and listen to his valuable and practical tips that you can immediately implement in both your business and home life. If you'd like more information about this event, visit Strategic Conversations Interview with Dan Dana via the link below. There is no preregistration requirement or charge.
In addition, you can participate in the event. Any time prior to the call, you may send, anonymously of course, questions or topic areas unique to your needs that you would like Dana to cover during his live interview with Wayne Messick, editor-in-chief of www.iBizResources, an experienced interviewer of business owners and the professional solution providers who serve them. You may also submit questions during the event, interacting with our interviewer and guest speaker.
This event may be listened to via the telephone or over the Internet. The details are available at the link above. And if you somehow miss the event, don't worry. Just bookmark the web page and access it at your convenience after the event to listen to the archived webcast.
Dan Dana's discussion is sponsored by Strategic Conversations and Henry Barbey, co-creator, of this 21st Century communications and leadership development process.
On Thursday, December 13, at 2 p.m. Eastern Time during our Strategic Conversations call, find out how to resolve these conflicts before they turn into full-blown battles. If you can't be present at the live interview, you can listen to the instant replay immediately afterwards on the same page.
There is no cost and no preregistration requirement for the call.
"Every conflict that becomes a serious complaint or even a grievance has a history," according to Dana. "That history, at one point, perhaps close to the inception of the problem, includes a misunderstanding, miscommunication or argument."
Using conflict resolution techniques that Dana has created and tweaked over the past 25 years or so, you can learn how to defuse major problems before they build to a point of no return and become angry, heated exchanges. Our telephone call with Dana will help you understand the principles and steps in do-it-yourself conflict resolution and learn how to apply them.
Dana enjoys an international reputation as one of the most influential innovators and practitioners of consensus-building communication methods for organizations. Dana held faculty appointments at the University of Hartford Graduate School of Business where he was professor of organizational behavior, the Syracuse University's Summer Institute on Conflict Resolution (Maxwell School) and several other institutions. He is often an invited lecturer to conferences and college campuses. He is author of Managing Differences and Conflict Resolution: Mediation Tools for Everyday Worklife.
Don't miss the opportunity to learn how to resolve conflicts through a series of simple steps that will help participants feel positive about the outcome. Join our Strategic Conversations interview with Dan Dana on Thursday, December 13 and listen to his valuable and practical tips that you can immediately implement in both your business and home life. If you'd like more information about this event, visit Strategic Conversations Interview with Dan Dana via the link below. There is no preregistration requirement or charge.
In addition, you can participate in the event. Any time prior to the call, you may send, anonymously of course, questions or topic areas unique to your needs that you would like Dana to cover during his live interview with Wayne Messick, editor-in-chief of www.iBizResources, an experienced interviewer of business owners and the professional solution providers who serve them. You may also submit questions during the event, interacting with our interviewer and guest speaker.
This event may be listened to via the telephone or over the Internet. The details are available at the link above. And if you somehow miss the event, don't worry. Just bookmark the web page and access it at your convenience after the event to listen to the archived webcast.
Dan Dana's discussion is sponsored by Strategic Conversations and Henry Barbey, co-creator, of this 21st Century communications and leadership development process.
Kelly Griffin
Kelly Griffin & Associates
Greenbackville,, VA
(757) 824-6432
First Url: Dan Dana's Interview
