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The 3 Biggest Mistakes Businesses Make
From:
Steven Gaffney -- Honesty Expert Steven Gaffney -- Honesty Expert
For Immediate Release:
Dateline: Fairfax, VA
Saturday, June 3, 2017

 

Please click on the links below to listen:

Part One: How to Defeat Troublesome Blindspots

  • The “Four Walls” theory
  • Encouraging debate, suggestions, and feedback
  • Accepting and appreciating being wrong in a discussion

Part Two: How Not to be Too Customer-Focused, While Creating Excellent Customer Relationships.

  •  What customers are not saying – and evaluating their true needs
  • The Confirmation Bias mindset – we’re all guilty!
  • The priceless value of mentors and advisors

  
News Media Interview Contact
Name: Steven Gaffney
Title: President
Group: Steven Gaffney Company
Dateline: Fairfax, VA United States
Direct Phone: 703-241-7796
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