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Apology From Change Masters Incorporated
From:
Change Masters Incorporated Change Masters Incorporated
For Immediate Release:
Dateline: Minneapolis, MN
Wednesday, June 3, 2020

 

The heartbreaking coverage of the horrific events of the last week also included a lot of bad apologies. Here are three (courtesy of Adam Grant):

  1. The “if-pology” – “I’m not saying I did it, but if I did, I would be really sorry.”
  2. The “no-fault apology” – “Sure, I did something wrong, but I didn’t know it was wrong at the time.”
  3. The “un-pology” – “My apology was genuine, but I didn’t really do the thing I apologized for, so I hereby deny it.”

We all know a fake apology when we hear it. And we’ve heard a lot of them lately. Next week, look for three ways to give a maturely authentic apology.

Executive presence tip – Carol Keers

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News Media Interview Contact
Name: Thomas Mungavan, MBA, CSP
Title: President
Group: Change Masters® Incorporated
Dateline: Minneapolis, MN United States
Direct Phone: 763-231-6410
Main Phone: 1-800-CHANGE-1
Cell Phone: 763-476-4200
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