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Yearbook of Experts® & News Release Wire member profiles
Nancy Friedman -- Telephone Doctor
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About: Nancy Friedman, helps companies communicate better with their customers and co workers. When Oprah, Fox News, CNN, The Today Show, Good Morning America, CBS This Morning, KMOX, KCMO, WJAR, WCCO, WCBS, and a host of other radio & TV shows around the country need an EXPERT on Customer Service & Communication Skills, they call on Nancy Friedman, The Telephone Doctor. YOU SHOULD TOO! Nancy is internationally recognized as a leading authority of customer service, sales and communication skills. She is the author of 9 best-selling books and the featured spokesperson in the popular Telephone Doctor customer service programs, featured on line at www.serviceskills.com She is a featured speaker at conferences and association conferences and meetings around the country. Check her out on www.nancyfriedman.com Nancy is lively, humorous and always asked back! Pick a topic on customer service, sales or communications and bring Nancy on.
J. Lenora Bresler - Leadership Speaker, Author, Coach
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About: Leadership and motivational speaker and author, J. Lenora Bresler provides immediately implementable strategies for creating the credibility leaders need to initiate change, promote diversity and innovation, minimize (or effectively use) conflict, think strategically, and provide unforgettable customer service. Humorous and fast-paced, J. Lenora calls on her varied background as an attorney (she graduated law school at age 20), h.r. professional, college instructor, actress, singer, symphony orchestra director, and community leader to provide real-life substantive solutions in engaging ways. Her book, Instant Insight: 15 Questions to Great Relationships encourages asking certain questions that provide for instant success in leading any person.
 




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