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Nancy Friedman -- Telephone Doctor
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About: Nancy Friedman, helps companies communicate better with their customers and co workers. When Oprah, Fox News, CNN, The Today Show, Good Morning America, CBS This Morning, KMOX, KCMO, WJAR, WCCO, WCBS, and a host of other radio & TV shows around the country need an EXPERT on Customer Service & Communication Skills, they call on Nancy Friedman, The Telephone Doctor. YOU SHOULD TOO! Nancy is internationally recognized as a leading authority of customer service, sales and communication skills. She is the author of 9 best-selling books and the featured spokesperson in the popular Telephone Doctor customer service programs, featured on line at www.serviceskills.com She is a featured speaker at conferences and association conferences and meetings around the country. Check her out on www.nancyfriedman.com Nancy is lively, humorous and always asked back! Pick a topic on customer service, sales or communications and bring Nancy on.
 

Recent News Releases
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05/11/2021
Nancy Friedman -- Telephone Doctor
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09/24/2020
Gloria Starr -- Executive Presence, Etiquette, Manners, Image
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07/25/2020
Nancy Friedman -- Telephone Doctor
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10/01/2019
Nancy Friedman -- Telephone Doctor
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10/01/2019
Nancy Friedman -- Telephone Doctor
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10/01/2019
Nancy Friedman -- Telephone Doctor
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09/19/2019
Nancy Friedman -- Telephone Doctor
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09/18/2019
Nancy Friedman -- Telephone Doctor
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06/24/2018
Gloria Starr -- Executive Presence, Etiquette, Manners, Image
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06/20/2018
Gloria Starr -- Executive Presence, Etiquette, Manners, Image

Blog Posts
 Date HeadlineParticipant Name
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11/23/2021
Don’t knock old school ideas Nancy Friedman -- Telephone Doctor
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11/11/2021
How To Lose Friends and Alienate Customers Nancy Friedman -- Telephone Doctor
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09/27/2021
Why “What is your name again?” is soooo INEFFECTIVE – WATCH THE VIDEO for an idea to help you. Nancy Friedman -- Telephone Doctor
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09/27/2021
Why “What your name again?” is soooo INEFFECTIVE – WATCH THE VIDEO for an idea to help you. Nancy Friedman -- Telephone Doctor
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07/16/2021
NINAWC Program From Nancy Friedman -- Telephone Doctor Nancy Friedman -- Telephone Doctor
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07/15/2021
Welcome Video Department of labor Program Nancy Friedman -- Telephone Doctor
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07/15/2021
Department of labor Programs Nancy Friedman -- Telephone Doctor
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05/11/2021
POST COVID-19 CUSTOMER SERVICE TIPS Nancy Friedman -- Telephone Doctor
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04/20/2021
ZOOM ZOMBIES From Nancy Friedman -- Telephone Doctor Nancy Friedman -- Telephone Doctor
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03/22/2021
8 Tips for Effective Email Communication Nancy Friedman -- Telephone Doctor




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