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Announcing the 7th Annual Clean Out Your Inbox Week
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Nancy Friedman -- Telephone Doctor
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Updates
8 Tips for Effective Email Communication
Possible? Does it affect your mom? It did mine.
Are you Passive, Average or Proactive?
Everybody Thinks They Are A Team Player – Do you have one of these on YOUR TEAM?
HOW COVID 19 SAVED MY LIFE + Our Zoom Virtual Programs Going STRONG
Customer Service for COVID-19
Topics:
Communication Skills
,
Customer Service
,
Motivational Speaker
,
Motivational Keynote Speaker
,
Author Expert
,
Author Speaker Trainer
,
Motivation/Keynote Speaker
,
Customer Retention
,
Motivational/Keynote Speaker
About:
Nancy Friedman, helps companies communicate better with their customers and co workers. When Oprah, Fox News, CNN, The Today Show, Good Morning America, CBS This Morning, KMOX, KCMO, WJAR, WCCO, WCBS, and a host of other radio & TV shows around the country need an EXPERT on Customer Service & Communication Skills, they call on Nancy Friedman, The Telephone Doctor. YOU SHOULD TOO! Nancy is internationally recognized as a leading authority of customer service, sales and communication skills. She is the author of 9 best-selling books and the featured spokesperson in the popular Telephone Doctor customer service programs, featured on line at www.serviceskills.com She is a featured speaker at conferences and association conferences and meetings around the country. Check her out on www.nancyfriedman.com Nancy is lively, humorous and always asked back! Pick a topic on customer service, sales or communications and bring Nancy on.
Marsha Egan, CSP - Workplace Productivity Coach and E-mail Expert
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Updates
Monday Motivator: Firestone on the Highest Calling of Leadership
Monday Motivator: Motivation and Habit
Monday Motivator: Zig Ziglar on… Bathing?
Can People Hear What You Feel?
Monday Motivator: John Maxwell on Hearing vs Feeling
Monday Motivator: Sam on Outstanding Leadership
Topics:
Speaker
,
Training
,
Leadership
,
Consulting
,
Coaching
,
Coach
,
Change
,
Technology
,
Networking
About:
Marsha Egan, CPCU, PCC, CSP is an ICF board certified workplace productivity and success skills coach. Celebrated speaker, facilitator, coach, author, and internationally recognized e-mail productivity expert, she has coached leaders from some of the country's top companies and built a thriving coaching practice. Named one of PA's 50 Best Women in Business, she brings over twenty-five years of outstanding corporate and volunteer experience to her workplace productivity and career coaching firm, The Egan Group, Inc. Having been interviewed in countless media outlets, incl ABC Nightly News, CNN, and USA Today, she is internationally sought as an expert source.
Recent News Releases
Date
Headline
Participant Name
07/25/2020
Nancy Friedman -- The Telephone Doctor -- My Story
Nancy Friedman -- Telephone Doctor
10/01/2019
New Training Series Focuses On Internal Customer Service
Nancy Friedman -- Telephone Doctor
10/01/2019
Meet the Speakers - 3rd Annual Global Salesian Leadership Symposium - Toledo, Ohio
Nancy Friedman -- Telephone Doctor
10/01/2019
Meet the Speakers - 3rd Annual Global Salesian Leadership Symposium - Toledo, Ohio
Nancy Friedman -- Telephone Doctor
09/19/2019
Handling the Irate Customer - Telephone Doctor's ASAP Technique
Nancy Friedman -- Telephone Doctor
09/18/2019
ARE YOU GUILTY? PEOPLE BEFORE TEXTING
Nancy Friedman -- Telephone Doctor
02/20/2014
CONTEST -- WIN AN IPAD 50 Shades of the Customer Service Experience
Nancy Friedman -- Telephone Doctor
01/14/2014
Announcing the 7th Annual Clean Out Your Inbox Week
Marsha Egan, CSP - Workplace Productivity Coach and E-mail Expert
04/26/2013
Insert for 2013 Convention Speaker Directory for Telephone Doctor
Nancy Friedman -- Telephone Doctor
12/10/2012
Resolve Not To Resolve!
Marsha Egan, CSP - Workplace Productivity Coach and E-mail Expert
Blog Posts
Date
Headline
Participant Name
04/19/2021
Monday Motivator: Firestone on the Highest Calling of Leadership
Marsha Egan, CSP - Workplace Productivity Coach and E-mail Expert
04/12/2021
Monday Motivator: Motivation and Habit
Marsha Egan, CSP - Workplace Productivity Coach and E-mail Expert
04/05/2021
Monday Motivator: Zig Ziglar on… Bathing?
Marsha Egan, CSP - Workplace Productivity Coach and E-mail Expert
03/31/2021
Can People Hear What You Feel?
Marsha Egan, CSP - Workplace Productivity Coach and E-mail Expert
03/29/2021
Monday Motivator: John Maxwell on Hearing vs Feeling
Marsha Egan, CSP - Workplace Productivity Coach and E-mail Expert
03/22/2021
8 Tips for Effective Email Communication
Nancy Friedman -- Telephone Doctor
03/22/2021
Monday Motivator: Sam on Outstanding Leadership
Marsha Egan, CSP - Workplace Productivity Coach and E-mail Expert
03/17/2021
An Irish Blessing…
Marsha Egan, CSP - Workplace Productivity Coach and E-mail Expert
03/15/2021
Blog | Marsha Egan
Marsha Egan, CSP - Workplace Productivity Coach and E-mail Expert
03/15/2021
Monday Motivator: Bradley on Unlocking Potential
Marsha Egan, CSP - Workplace Productivity Coach and E-mail Expert
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