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Nancy Friedman -- Telephone Doctor
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About: Nancy Friedman, helps companies communicate better with their customers and co workers. When Oprah, Fox News, CNN, The Today Show, Good Morning America, CBS This Morning, KMOX, KCMO, WJAR, WCCO, WCBS, and a host of other radio & TV shows around the country need an EXPERT on Customer Service & Communication Skills, they call on Nancy Friedman, The Telephone Doctor. YOU SHOULD TOO! Nancy is internationally recognized as a leading authority of customer service, sales and communication skills. She is the author of 9 best-selling books and the featured spokesperson in the popular Telephone Doctor customer service programs, featured on line at www.serviceskills.com She is a featured speaker at conferences and association conferences and meetings around the country. Check her out on www.nancyfriedman.com Nancy is lively, humorous and always asked back! Pick a topic on customer service, sales or communications and bring Nancy on.
Shel Horowitz, Marketing Consultant - Going Beyond Sustainability
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About: Looking to combine profitability with making the world better? Green/social change profitability/marketing consultant, copywriter, and international speaker Shel Horowitz of GoingBeyondSustainability.com can help: licensing content, providing informational programs and materials, even walking you through specific steps to create profitable products and services that affordably and ethically address issues like hunger, poverty, war, and catastrophic climate change. Offering resources to excite and activate environmentally and socially conscious consumers AND practitioners, Shel is the award-winning primary author of Guerrilla Marketing to Heal the World, Guerrilla Marketing Goes Green, and eight other books including Grassroots Marketing: Getting Noticed in a Noisy World.
 

Recent News Releases
 Date HeadlineParticipant Name
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05/11/2021
Nancy Friedman -- Telephone Doctor
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07/25/2020
Nancy Friedman -- Telephone Doctor
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10/01/2019
Nancy Friedman -- Telephone Doctor
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10/01/2019
Nancy Friedman -- Telephone Doctor
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10/01/2019
Nancy Friedman -- Telephone Doctor
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09/19/2019
Nancy Friedman -- Telephone Doctor
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09/18/2019
Nancy Friedman -- Telephone Doctor
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03/31/2016
Shel Horowitz, Marketing Consultant - Going Beyond Sustainability
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03/30/2016
Shel Horowitz, Marketing Consultant - Going Beyond Sustainability
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02/20/2014
Nancy Friedman -- Telephone Doctor

Blog Posts
 Date HeadlineParticipant Name
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05/11/2021
POST COVID-19 CUSTOMER SERVICE TIPS Nancy Friedman -- Telephone Doctor
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04/20/2021
ZOOM ZOMBIES From Nancy Friedman -- Telephone Doctor Nancy Friedman -- Telephone Doctor
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03/22/2021
8 Tips for Effective Email Communication Nancy Friedman -- Telephone Doctor
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03/05/2021
Possible? Does it affect your mom? It did mine. Nancy Friedman -- Telephone Doctor
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02/22/2021
Are you Passive, Average or Proactive? Nancy Friedman -- Telephone Doctor
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01/08/2021
Everybody Thinks They Are A Team Player – Do you have one of these on YOUR TEAM? Nancy Friedman -- Telephone Doctor
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10/12/2020
HOW COVID 19 SAVED MY LIFE + Our Zoom Virtual Programs Going STRONG Nancy Friedman -- Telephone Doctor
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09/09/2020
Customer Service for COVID-19 Nancy Friedman -- Telephone Doctor
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08/10/2020
This is a JUST Blog (Meaning: A well-deserved blog) Nancy Friedman -- Telephone Doctor
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07/22/2020
What’s Retail to Do About Customer Service During COVID 19? Wait, wait, wait … we mean all businesses! Nancy Friedman -- Telephone Doctor




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