Updates Big data, analytics, and competitive advantage Re-looking at the rush to digital Checklist: 20 Top News Sharing Ideas Leaving a Market Behind? Activating your learning investment Insight: Improving Creative Potential

Topics: Management, Speaker, Internet, Networking, Career, Social Media, Executive Coaching, Social Networking, Social Networking

About: Author of eight books, including The Everything Guide to Starting an Online Business, Digital Transformation for Associations, the Online PR and Social Media series, and best-seller Personal Balance Sheet. Randall has founded several successful start-ups, held a long-time position at a 'big-four' consulting firm, and was a public company executive. He is currently CEO of consulting firm Pinetree Advisors. He is a CFA, MBA, FCMC, CSP, and has a Black Belt in Karate. With a national media profile, he provides perspective on everything digital: Strategy, Trust, Transformation, Risk, Social Media, Mobile, and the web. Visit his Web site for hundreds of articles and story ideas.

Updates Better Customer Experience from Customer Experience Design 6.5 Ways to improve your employability during the lockdown How to see the light after a painful job loss Fresh Results Blog How Not to Furlough or Shutdown Your Personal & Financial Success The spice of distinction: Get a Brand or Die Generic

Topics: Executive Coaching, Leadership Development, Branding, Management Consulting, Business Growth, Personal Growth, Customer Service, Business Coaching, Career Change

About: Michael D. Brown is a sought-after speaker, management expert, and author of Fresh Passion: Get A Brand or Die A Generic (MyFreshBrand.com), Fresh Customer Service®: Treat the Employee as #1 and the Customer as #2 and You Will Get Customers for Life (FreshCustomerService.com), Fresh Notes on Personal Branding, Fresh Notes on Customer Service, Fresh Notes on How Not to Graduate into Poverty, and Fresh Passion Leadership – Become a Distinct Branded Leader or Extinct Generic. He has over eighteen years of experience helping companies and individuals achieve results and has held numerous leadership positions at Fortune Global 100 Companies.