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Yearbook of Experts® member profiles
Nancy Friedman -- Telephone Doctor
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About: Nancy Friedman, helps companies communicate better with their customers and co workers. When Oprah, Fox News, CNN, The Today Show, Good Morning America, CBS This Morning, KMOX, KCMO, WJAR, WCCO, WCBS, and a host of other radio & TV shows around the country need an EXPERT on Customer Service & Communication Skills, they call on Nancy Friedman, The Telephone Doctor. YOU SHOULD TOO! Nancy is internationally recognized as a leading authority of customer service, sales and communication skills. She is the author of 9 best-selling books and the featured spokesperson in the popular Telephone Doctor customer service programs, featured on line at www.serviceskills.com She is a featured speaker at conferences and association conferences and meetings around the country. Check her out on www.nancyfriedman.com Nancy is lively, humorous and always asked back! Pick a topic on customer service, sales or communications and bring Nancy on.
Jennifer Leake -- Assessment Pros LLC
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About: 70% OF YOUR EMPLOYEES COST YOU MONEY! Too few of your employees show up to work with a desire to give 100%. Employees who have a connection to their work make your company better, and carry that energy and commitment into their personal lives and their community. That's the value of Employee Engagement - something companies strive for but too few attain. Employee Assessments are key tools to make this happen. If you are like me, you've been in jobs you've loved .... and jobs you've hated. I'm passionate about helping YOU develop employees who LOVE what they do, ENJOY who they work with, and RESPECT who they work for. Happy and satisfied employees are not enough. Company picnics and monthly birthday celebrations are not enough. LET'S GET ENGAGED! Together let's change the world and make this your best year ever!
Arnold Sanow -- The Business Source
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About: Arnold Sanow, MBA, CSP (Certified Speaking Professional) is the author /co-author of 5 books to include, 'Get Along with Anyone, Anytime, Anywhere...8 keys to creating enduring connections with customers, co-workers - even kids'. His keynotes and seminars focus on getting along, building positive workplace relationships, people skills,dealing with and managing change, and how to build instant rapport, relationships and connect. He has been on numerous televison and radio shows as well as in the print media. Shows include the CBS evening news, ABC world morning news, USA Today, and others. He is a regular guest talking about relationship and people skills issues on Sirrus Radio and Family Net Television.
Ira S. Wolfe
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About: Ira S Wolfe is a 'Millennial trapped in a Baby Boomer body' and is recognized as one of the Top 100 HR Influencers. He is the president of Poised for the Future Company, senior consultant with Dame Leadership, founder of Success Performance Solutions, a TEDx Speaker, Hall of Fame Speaker, Top 5 Global Thought Leader on Future of Work and HR (Thinkers360), and host of Geeks Geezers Googlization podcast, part of the People-Forward Network. His most recent book is Recruiting in the Age of Googlization, now in its 2nd edition. He is the founder of the Googlization Nation community and a frequent contributor to HR and business blogs including Forbes, Medium, and an expert guest on NTD Business News. He is also the author of 5 other books including Perfect Labor Storm and Understanding Business Values and Motivators.
Dr. Joy S. Pedersen
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About: Joy S. Pedersen, CEO and Founder of Express Success LLC, is a Licensed Spiritual Healer, Certified Spiritual Health Coach, Certified Law of Attraction Practitioner, non-denomination ordained minister and Doctor of Divinity. She was approached by Archangel Michael in 2004 asking her to write his book, which he dictated, 'Wisdom of the Guardian: Treasures from Archangel Michael to Change Your Life' and join him in a healing practice. Her practice serves individuals and businesses of all sizes to overcome their hidden challenges with money, relationships, career, business, health, and well-being. Her recent #1 bestseller, 'Clear Your Past and Change Your Future' speaks of her work with Michael in clearing the cause of darkness, the karma of the fallen angels negatively impacting humanity to open up Heaven on Earth March 30, 2013. Her calling is now to enlighten, lead people to the light, and help all soar to more effortless success.
Jack Kenny -- Cuba Travel Expert
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About: A rare chance to visit a country which is off limits to most Americans will be experienced by visitors to Jack Kenny’s photo exhibit beginning July 30, 2021 in Canton, MI. Michigan native Kenny is author/publisher of the award-winning coffee table book, Cuba (120 hard cover pages, $65, Corazon Press, Ann Arbor, MI, ISBN 0-9768349-0-1), a unique photographic collection of the island country and ...
Mark Lazar -- Author of 'Pathway to Prosperity -- Your Guide to Money and Economics'
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About: Mark Lazar was raised in a blue-collar family living below the poverty line, and experienced first-hand the struggles and pressures faced by many families in the United States. Rather than discouraging him, these hardships motivated and gave him ambition, fortitude, and a good work ethic. He began working at age twelve and became a millionaire before age 40. Today, Mark’s passion is helping others become financially independent and prosperous, sharing common-sense principles, values, and strategies that lead to financial success. He is a CERTIFIED FINANCIAL PLANNER™, wealth advisor, and Senior Vice President of Investment for Raymond James Advisors. Along with more than twenty-five years in the investment industry, he was an adjunct professor of finance at the University of Utah’s David Eccles School of Business from 2002-2017. Mark holds a BS in finance from the University of Utah, and an MBA from the University of Colorado.
 

Blog Posts
 Date HeadlineParticipant Name
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11/09/2022
The Age of Enlightenment Dr. Joy S. Pedersen
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10/24/2022
Are you giving God a hard time? Dr. Joy S. Pedersen
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10/03/2022
Hurricane Ian Up-Leveled Energy Dr. Joy S. Pedersen
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09/13/2022
The New Golden Age is in Full Effect Dr. Joy S. Pedersen
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08/30/2022
Clearing Real Estate Leads to Clearing Monarch’s Greed Dr. Joy S. Pedersen
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08/09/2022
Dame Leadership Acquires Prominent Employee Assessment Leader Ira S. Wolfe
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08/09/2022
God’s Guidance for a Bright Future Dr. Joy S. Pedersen
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07/16/2022
Where Have All The Workers Gone? Ira S. Wolfe
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07/13/2022
Investing in Lasting Culture Change with Mita Mallick Ira S. Wolfe
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07/11/2022
Clarifying Your Talent Strategy with Marc Effron Ira S. Wolfe




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