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Yearbook of Experts® member profiles
The Lett Group -- Business Etiquette & International Protocol
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About: Cynthia Lett CPP, CEP is respected worldwide for her knowledge of American and international etiquette and protocol. She teaches people skills for world-class business success and how to leave the best impression possible in all situations. Clients include universities, corporations and government agencies at all levels. Quoted in Business Week, Wall Street Journal, International Herald Tribune, Entrepreneur, Newsweek, Success, Washington Post, Forbes, CNN.com, Washington Business Journal, CFO, CIO, TellerVision, Esquire and dozens more print and broadcast sources, Cynthia often comments live on Fox News and CNN. Her books, 'That's So Annoying: An Etiquette Expert's Take On The World's Most Irritating Habits And What To Do About Them' and 'Modern Civility: Etiquette for Dealing with Annoying, Angry and Difficult People' were released in 2009 and 2014. Her talk-show, Modern Civility airs on BlogTalkRadio.com/moderncivility.
Nancy Friedman -- Telephone Doctor
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About: Nancy Friedman, helps companies communicate better with their customers and co workers. When Oprah, Fox News, CNN, The Today Show, Good Morning America, CBS This Morning, KMOX, KCMO, WJAR, WCCO, WCBS, and a host of other radio & TV shows around the country need an EXPERT on Customer Service & Communication Skills, they call on Nancy Friedman, The Telephone Doctor. YOU SHOULD TOO! Nancy is internationally recognized as a leading authority of customer service, sales and communication skills. She is the author of 9 best-selling books and the featured spokesperson in the popular Telephone Doctor customer service programs, featured on line at www.serviceskills.com She is a featured speaker at conferences and association conferences and meetings around the country. Check her out on www.nancyfriedman.com Nancy is lively, humorous and always asked back! Pick a topic on customer service, sales or communications and bring Nancy on.
Marsha Egan, CSP - Workplace Productivity Coach and E-mail Expert
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About: Marsha Egan, CPCU, PCC, CSP is an ICF board certified workplace productivity and success skills coach. Celebrated speaker, facilitator, coach, author, and internationally recognized e-mail productivity expert, she has coached leaders from some of the country's top companies and built a thriving coaching practice. Named one of PA's 50 Best Women in Business, she brings over twenty-five years of outstanding corporate and volunteer experience to her workplace productivity and career coaching firm, The Egan Group, Inc. Having been interviewed in countless media outlets, incl ABC Nightly News, CNN, and USA Today, she is internationally sought as an expert source.
Barbara Hemphill - Productivity Consultant, Work Life Balance
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About: Improving the quality of employee’s lives is one of the best things a business can do for their employees and their business. Believe it or not, getting rid of physical and digital clutter is one of the more effective actions a business leader can take to categorically increase profits and improve the quality of the lives of their employees. Unquestionably, clutter is bad for business. It not only slows your employees down, it weighs them down. They are less productive than they would like to be, and as a result, less happy than they would like to be. Over time, this emotional baggage not only costs businesses a lot of money, but hurts employees in just about every way, physically, emotionally, and psychologically. They tend to feel tired, overwhelmed and constantly stressed out.
Jennifer Beever
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About: Jennifer Beever is the original 'CMO for Hire' who drives marketing results for clients through both traditional and online marketing. Jennifer and her team have planned and launched strategic marketing campaigns for B2B companies, with particular emphasis on digital marketing since 1998. Jennifer received the Inbound Marketing Certified Professional (IMCP) with Honors Distinction, which only 1...
Larry Levine - Ex Inmate - Prison Consultant & Criminal Justice Expert
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About: Larry Jay Levine is a prison consultant and expert on prison life and the criminal justice system. In 2007 he founded Wall Street Prison Consultants, a firm providing assistance to lawyers and Defendants in Federal Court criminal proceedings. He can be reached 24 hours a day at 213.219.9033 and have expert knowledge and can provide story commentary on Prison Riots, Prison-Escapes, Prison-Inmate Survival, Federal Sentencing, Narcotics-Trafficking, Fraud, Prison-Gangs and Dirty Cops. He was arrested in 1998 by an FBI-DEA Organized-Crime Task-Force, and convicted of narcotics-trafficking, securities-fraud, racketeering, and automatic-weapons, and was sentenced to ten years federal prison and severed time at 11 prisons educating himself in federal criminal law. In 2005, he filed a Habeas-Corpus claiming the DOJ had violated inmate's rights and caused hundreds of inmates to be transferred around the U.S.Upon release he began helping defendants with prison survival and qualify for Federal Sentence Reduction Early Releases.
Denny Hatch -- Direct Mail Expert
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About: Denny Hatch is a freelance writer, designer and consultant on direct mail/direct marketing/e-marketing and the author of six books on marketing and business as well as four novels. In 1984 founded and edited the newsletter and archive service WHO’S MAILING WHAT! His archive contained information on more than 200,000 direct mailings. His system revolutionized how direct mail (the most secretive advertising and marketing medium) could be measured in terms of success and failure. In 2018 Denny founded and now edits Denny Hatch’s Marketing Blog (www.dennyhatch.blogspot.com). He can be reached at 215-644-9526. dennyhatch@yahoo.com
National Association of Letter Carriers (AFL-CIO)
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About: The 300,000-member National Association of Letter Carriers (AFL-CIO) union represents active and retired city delivery letter carriers of the U.S. Postal Service in all 50 states and U.S. jurisdictions. NALC President Fredric V. Rolando is available to provide insight and information regarding: Postal Issues, Organized Labor, Politics, Legislation, Grievance and Arbitration Procedures, and efforts to Stamp Out Hunger.
 




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