Updates Loneliness Fuels Dating Scams Are you a speaker? Consultant? Salesperson? What would one more sale mean to ... The Most Powerful Success Advisory Day You Ever Attend Shift Happens when you take your business plan to the bank 'Shift Happens!® No Job.no Money. Now What' Reinvent Yourself Using 3D Think... James D. Feldman, CSP, Publishes Shift Happens!® No Job.no Money. 'Now Wha...

Topics: Consulting, Change, Innovation, Change Management, Seminars, Customer Service, Achievement, Innovation Expert, Innovation Management

About: James D. Feldman, CSP, PCS, CPT, CITE, is the creator of Shift Happens! James D. Feldman, is a customer service expert who has spent over 30 years helping businesses create exceptional customer experiences. James is a renowned speaker, author, and consultant passionate about delivering practical strategies companies can use to win customers and keep them for life. With his engaging speaking style and wealth of experience, James can help your business take its customer service to the next level. He is the author of 13 books, delivered over 1,000 presentations and has written dozens of articles ranging from romance scams to innovative problem-solving to enriching the employee and customer experience. He has worked with various industries, including automotive, HBA, fast food, tourism, retail, hospitality, and healthcare.

Updates New Book Takes Gritty & Honest Look at the Business of Defense: ‘Conceal Reve...

Topics: Innovation Management, Warfare, Defense Contractor, Innovation Technology, Military Readiness, Pentagon, Wargaming and Games, Defense Industrial Base, Government Contracting

About: Julie Willis currently resides in Austin, TX. She has a BS in Social Sciences from Washington State University and earned her Executive Master of Professional Studies in Global Strategic Communication from Georgetown University. She has previously worked as a Strategic Communications Consultant for Army Futures Command, the Department of Homeland Security, and the Department of Defense Inspecto...