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About: Internationally acclaimed innovation expert Val Wright was named as one of the top 50 resources for Chief Operating Officers by ClickSoftware. She is one of only 64 experts inducted into the Million Dollar Consultant® Hall of Fame. The global clients who have requested her help include Starbucks, LinkedIn, and Financial Times. Val’s corporate experience includes tenures during dramatic growth periods at Amazon, BMW, and Microsoft. Val participated on the small team that created the fastest-selling device of all time, Kinect for Xbox, which won a Guinness Book of World Record, selling over 20 million devices. Val’s books include: Thoughtfully Ruthless: The Key to Exponential Growth, named best business book by Independent Press Awards and NYC Big Book Awards, and The Innovation Trifecta: How to Catapult Innovation by Creating a Symbiotic Relationship between Creative, Business, and Technical Minds. She is a regular contributor on CNBC, Bloomberg, Reuters, LA Times, and Today.
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About: James D. Feldman, CSP, PCS, CPT, CITE, is the creator of Shift Happens! James D. Feldman, is a customer service expert who has spent over 30 years helping businesses create exceptional customer experiences.
James is a renowned speaker, author, and consultant passionate about delivering practical strategies companies can use to win customers and keep them for life. With his engaging speaking style and wealth of experience, James can help your business take its customer service to the next level.
He is the author of 13 books, delivered over 1,000 presentations and has written dozens of articles ranging from romance scams to innovative problem-solving to enriching the employee and customer experience. He has worked with various industries, including automotive, HBA, fast food, tourism, retail, hospitality, and healthcare.
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About: The Consumer Technology Association (CTA) is the technology trade association representing the $203 billion U.S. consumer electronics industry. More than 2,000 companies enjoy the benefits of CTA membership, including legislative advocacy, market research, technical training and education, industry promotion, standards development and the fostering of business and strategic relationships. CTA also owns and produces the International CES -- The Global Stage for Innovation. All profits from CTA are reinvested into CTA's industry services.
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About: Bianca Riemer is a Leadership Coach focusing on partnering with leaders in professional services to cultivate a culture of collaboration and innovation that gives them the edge over their competition.
She is a board director at the International Coaching Federation UK and Business Launchpad, and has helped hundreds of clients increase their effectiveness to drive their organisations' success in the marketplace.
Bianca is a former top-ranked, multi-award winning stock market analyst at Morgan Stanley, where she refined her own critical thinking and influencing skills in over 10,000 conversations with skeptical investors.
She has been featured in Fox News, Bloomberg, Reuters, Financial Times, Thrive Global, and many more.
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About: Dr. Freeman received his bachelor's degree in Economics and Management from the City College of New York, an MBA in Economics and technology from Bernard Baruch College and received his doctorate from the City University of New York in 1977. He has taught at Baruch College, Hofstra University, and Cornell University NY Extension Division and holds 42 commercialized patents. He is married with five children and three grandchildren. He has been featured by many media outlets including Time Magazine, Business Week and Kiplinger's Magazine. He’s been interviewed by the late Larry King and was a guest on the Phil Donahue.
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About: Gregg Fraley is an innovation accelerator. He's an inspiring author, speaker, and consultant to Fortune 1000 corporations and start-ups on new product development, innovation process, and improved creative thinking. Gregg's business novel about creative/innovation process, 'Jack's Notebook,' features on reading lists of many MBA programs, including the University of California at Berkeley and the UK's Cambridge Judge Business School. KILN is a firm he co-founded in 2010 to create a cutting-edge suite of innovation process services. He's an advocate for faster, simpler, and more holistic approaches to organizational innovation. He believes creativity can be learned.
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