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Yearbook of Experts® member profiles
The Lett Group -- Business Etiquette & International Protocol
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About: Cynthia Lett CPP, CEP is respected worldwide for her knowledge of American and international etiquette and protocol. She teaches people skills for world-class business success and how to leave the best impression possible in all situations. Clients include universities, corporations and government agencies at all levels. Quoted in Business Week, Wall Street Journal, International Herald Tribune, Entrepreneur, Newsweek, Success, Washington Post, Forbes, CNN.com, Washington Business Journal, CFO, CIO, TellerVision, Esquire and dozens more print and broadcast sources, Cynthia often comments live on Fox News and CNN. Her books, 'That's So Annoying: An Etiquette Expert's Take On The World's Most Irritating Habits And What To Do About Them' and 'Modern Civility: Etiquette for Dealing with Annoying, Angry and Difficult People' were released in 2009 and 2014. Her talk-show, Modern Civility airs on BlogTalkRadio.com/moderncivility.
Kate Zabriskie - Training Course Program Seminar Workshop
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About: Business Training Works - Onsite training provider answers your questions about soft-skills: customer service, communication skills, business etiquette, business writing, time management, presentation skills, train the trainer, creativity and critical thinking, negotiation, supervision skills, and the other basics that people need to be successful at work. Founder, Kate Zabriskie and her team of trainers work with the Fortune 500, government, and small businesses to improve business results. Are you wondering which fork to use? We can help. Do you need to know how to write clear sentences that get results? We can help. Are you trying to improve customer service? We can help. THE BOTTOM LINE: WE CAN ANSWER HARD QUESTIONS ABOUT SOFT SKILLS Our clients include: Earthlink, Microsoft, Boeing, United States Government, Toyota, The University of Maryland, Georgetown University, and hundreds of other organizations. From communication skills to getting organized and staying that way, we're happy to tell you what we know. You ask the question. We'll answer it or recommend someone who can.
Nancy Friedman -- Telephone Doctor
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About: Nancy Friedman, helps companies communicate better with their customers and co workers. When Oprah, Fox News, CNN, The Today Show, Good Morning America, CBS This Morning, KMOX, KCMO, WJAR, WCCO, WCBS, and a host of other radio & TV shows around the country need an EXPERT on Customer Service & Communication Skills, they call on Nancy Friedman, The Telephone Doctor. YOU SHOULD TOO! Nancy is internationally recognized as a leading authority of customer service, sales and communication skills. She is the author of 9 best-selling books and the featured spokesperson in the popular Telephone Doctor customer service programs, featured on line at www.serviceskills.com She is a featured speaker at conferences and association conferences and meetings around the country. Check her out on www.nancyfriedman.com Nancy is lively, humorous and always asked back! Pick a topic on customer service, sales or communications and bring Nancy on.
Jennifer Maxwell Parkinson -- Look Consulting International
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About: As a pioneer in the field of image consulting, Jennifer Maxwell Parkinson has helped clients -- individuals and corporations -- fine-tune their public personas. Because of the results she has deliv...
Marsha Egan, CSP - Workplace Productivity Coach and E-mail Expert
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About: Marsha Egan, CPCU, PCC, CSP is an ICF board certified workplace productivity and success skills coach. Celebrated speaker, facilitator, coach, author, and internationally recognized e-mail productivity expert, she has coached leaders from some of the country's top companies and built a thriving coaching practice. Named one of PA's 50 Best Women in Business, she brings over twenty-five years of outstanding corporate and volunteer experience to her workplace productivity and career coaching firm, The Egan Group, Inc. Having been interviewed in countless media outlets, incl ABC Nightly News, CNN, and USA Today, she is internationally sought as an expert source.
Albert Goldson -- Indo-Brazilian Associates LLC
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About: I am Executive Director of Indo-Brazilian Associates LLC, a NYC-based boutique think-tank and global advisory firm that provides counter-intuitive, contrarian, and often prescient, over-the-horizon geopolitical risk assessments and investment strategies. As a former Public Policy Maker and US DHS officer, my membership in a wide-spectrum of professional organizations gives me access to influencers and decision-makers at the highest levels which include the Overseas Press Club of America (member Board of Governors), Foreign Policy Association, American Society of International Lawyers, Hedge Fund Association, NY International Arbitration Center, Aircraft Owners & Pilots Association and Japan Society. As a contributing writer my event-driven articles are published internationally. I also participate as an expert guest panelist on podcasts and cable TV.
Suzanne Wexler -- Culture & Lifestyle Expert
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About: 1. Stylish, funny, and whip-smart culture and lifestyle journalist who has been quoted in Reader's Digest and GoodHouseKeeping.com, written for numerous newspapers and magazines, and provides upbeat segments on TV and radio. 2. Well-researched and up-to-date analysis of trends, especially relating to Gen Z's and Millennials, including gifting, weddings, new vintage, fashion and decor, moving away from NYC/LA,Chicago, the new suburban wave, Covid-19 social distancing lifestyle pieces, and more. 3. Provides multiple real life examples in her stories. 4. Leaves audiences with actionable take-aways they can use. 5. Easy to work with. 6. Lively, friendly, and fun.
Rose Lee Archer M.S.
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About: Elevate your career from an unknown to a distinguished expert through: How to be a Media Magnet. Discover Rose Lee's Award Winning approach to a dynamic interview. Reveal your talents and skills to light up the airwaves and create a lasting impression: Documented research reports the delivery of a television interview impacts an audience based on 7% content, 38% voice and 55% body language. Featured expert guests on the Rose Lee Archer Show expand expert advice to millions of Discovery Life viewers nationwide.
 




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