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Business Etiquette
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Yearbook of Experts® member profiles
Kate Zabriskie - Training Course Program Seminar Workshop
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About: Business Training Works - Onsite training provider answers your questions about soft-skills: customer service, communication skills, business etiquette, business writing, time management, presentation skills, train the trainer, creativity and critical thinking, negotiation, supervision skills, and the other basics that people need to be successful at work. Founder, Kate Zabriskie and her team of trainers work with the Fortune 500, government, and small businesses to improve business results. Are you wondering which fork to use? We can help. Do you need to know how to write clear sentences that get results? We can help. Are you trying to improve customer service? We can help. THE BOTTOM LINE: WE CAN ANSWER HARD QUESTIONS ABOUT SOFT SKILLS Our clients include: Earthlink, Microsoft, Boeing, United States Government, Toyota, The University of Maryland, Georgetown University, and hundreds of other organizations. From communication skills to getting organized and staying that way, we're happy to tell you what we know. You ask the question. We'll answer it or recommend someone who can.
The Lett Group -- Business Etiquette & International Protocol
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About: Cynthia Lett CPP, CEP is respected worldwide for her knowledge of American and international etiquette and protocol. She teaches people skills for world-class business success and how to leave the best impression possible in all situations. Clients include universities, corporations and government agencies at all levels. Quoted in Business Week, Wall Street Journal, International Herald Tribune, Entrepreneur, Newsweek, Success, Washington Post, Forbes, CNN.com, Washington Business Journal, CFO, CIO, TellerVision, Esquire and dozens more print and broadcast sources, Cynthia often comments live on Fox News and CNN. Her books, 'That's So Annoying: An Etiquette Expert's Take On The World's Most Irritating Habits And What To Do About Them' and 'Modern Civility: Etiquette for Dealing with Annoying, Angry and Difficult People' were released in 2009 and 2014. Her talk-show, Modern Civility airs on BlogTalkRadio.com/moderncivility.
Norman Bacal -- Author of 'Take Charge - The Skills That Drive Professional Success'
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About: Norman Bacal is a retired attorney and the founder of the Toronto law office Heenan Blaikie. While building and leading this firm, he also became a widely sought expert in tax law for the entertainment business. He has represented studios such as Warner Brothers and MGM, and served on the Board of Directors for Lionsgate while they were producing the Hunger Games film franchise. Upon retirement from practice in 2015, he took up writing, authoring the Globe and Mail bestselling memoir, Breakdown, as well as his Amazon bestselling fiction novel Odell’s Fall and a soon to be released second novel, Ophelia. Bacal actively mentors young professionals and is a frequent keynote speaker at universities, firm retreats, and conferences. Bacall holds a third degree black belt in Shotokan Karate an...
 

Recent News Releases
 Date HeadlineParticipant Name
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04/22/2021
Norman Bacal -- Author of 'Take Charge - The Skills That Drive Professional Success'
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03/10/2021
Norman Bacal -- Author of 'Take Charge - The Skills That Drive Professional Success'
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01/02/2021
Kate Zabriskie - Training Course Program Seminar Workshop
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09/24/2020
Gloria Starr -- Executive Presence, Etiquette, Manners, Image
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02/15/2019
Kate Zabriskie - Training Course Program Seminar Workshop
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06/24/2018
Gloria Starr -- Executive Presence, Etiquette, Manners, Image
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06/20/2018
Gloria Starr -- Executive Presence, Etiquette, Manners, Image
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06/19/2018
Gloria Starr -- Executive Presence, Etiquette, Manners, Image
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06/14/2018
Gloria Starr -- Executive Presence, Etiquette, Manners, Image
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06/10/2018
Gloria Starr -- Executive Presence, Etiquette, Manners, Image

Blog Posts
 Date HeadlineParticipant Name
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08/14/2019
The Lett Group From The Lett Group -- Business Etiquette & International Protocol The Lett Group -- Business Etiquette & International Protocol
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11/26/2018
What Does Etiquette Have To Do With Ratings? The Lett Group -- Business Etiquette & International Protocol
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11/01/2018
Gift Giving Any Time of Year – Cutting Costs The Lett Group -- Business Etiquette & International Protocol
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02/12/2018
An Interviewer recently asked “How older people can address annoying habits” The Lett Group -- Business Etiquette & International Protocol
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01/22/2018
October is Disability Awareness Month The Lett Group -- Business Etiquette & International Protocol
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06/01/2017
Name Badges Mean Better Customer Engagement The Lett Group -- Business Etiquette & International Protocol
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09/23/2016
Etiquette for Working in an Open Space Office The Lett Group -- Business Etiquette & International Protocol
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07/01/2015
Share Peace – Be Kind T-shirt now available The Lett Group -- Business Etiquette & International Protocol
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06/29/2015
Modern Civility Resources Opens Online Good Manners Store The Lett Group -- Business Etiquette & International Protocol
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07/06/2014
Chinese Government Writes Etiquette Guidelines for Their Travelers The Lett Group -- Business Etiquette & International Protocol




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