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Yearbook of Experts® & News Release Wire member profiles
Nancy Friedman -- Telephone Doctor
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About: HELL HATH NO FURY LIKE A CUSTOMER SCORNED. When Oprah, Fox News, CNN, The Today Show, Good Morning American, CBS This Morning, KMOX, KCMO, WJAR, WCCO, and a host of other radio & TV shows need an EXPERT on Customer Service & Communication Skills, they call on Nancy Friedman, The Telephone Doctor. YOU SHOULD TOO! Nancy is internationally recognized as a leading authority of customer service, sales and communication skills. She is the author of 6 best-selling books and the featured spokesperson in the popular Telephone Doctor DVD library series. She is a featured speaker at conferences and association meetings around the country. Her latest book -- How to Get Your Customers Swearing BY You and Not AT You -- is now available. Nancy is lively, humorous and always asked back! Pick a topic on customer service, sales or communications and bring Nancy on.
Nina Amir - Nonfiction Writing, Blogging, Publishing Consultant
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About: Nina Amir, author of How to Blog a Book and The Author Training Manual, trains writers to become authors. Known as Inspiration to Creation Coach, she motivates people to combine their purpose and passion so they Achieve More Inspired Results. She encourages people from all walks of life to create books that positively impact readers as well as to develop careers as authors, attain their goals, and fulfill their potential. Some of her clients have sold 300,000+ copies of their books and landed deals with major publishing houses. She writes four blogs, has self-published 12 books and founded National Nonfiction Writing Month, aka the Write Nonfiction in November Challenge. A nonfiction book editor, book proposal consultant, book and author coach, and blog and blog-to-book coach, she holds a degree in magazine journalism with a concentration in psychology and has edited or written hundreds of articles for national and regional publications.
 




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