Updates Nancy Friedman as seen on Natfluence.com Six Cardinal Rules of Customer Service Six Cardinal Rules Don’t knock old school ideas How To Lose Friends and Alienate Customers Why “What is your name again?” is soooo INEFFECTIVE – WATCH THE VIDEO for an...

Topics: Communication Skills, Customer Service, Motivational Speaker, Motivational Keynote Speaker, Author Expert, Author Speaker Trainer, Customer Retention, Motivation/Keynote Speaker, Motivational/Keynote Speaker

About: Nancy Friedman, helps companies communicate better with their customers and co workers. When Oprah, Fox News, CNN, The Today Show, Good Morning America, CBS This Morning, KMOX, KCMO, WJAR, WCCO, WCBS, and a host of other radio & TV shows around the country need an EXPERT on Customer Service & Communication Skills, they call on Nancy Friedman, The Telephone Doctor. YOU SHOULD TOO! Nancy is internationally recognized as a leading authority of customer service, sales and communication skills. She is the author of 9 best-selling books and the featured spokesperson in the popular Telephone Doctor customer service programs, featured on line at www.serviceskills.com She is a featured speaker at conferences and association conferences and meetings around the country. Check her out on www.nancyfriedman.com Nancy is lively, humorous and always asked back! Pick a topic on customer service, sales or communications and bring Nancy on.

Updates How to Meet Your Rejection Quota so You Get Published How to Stop Imposter Syndrome from Negatively Impacting Your Writing Career How Developing Growth Friends Helps You Succeed as a Writer The Power of Finding Positive Writing Role Models The Two Best Pieces of Advice for Aspiring and Seasoned Writers Following Your Obsessions Helps You Write with Ease, Joy, and Speed

Topics: Keynote Speaker, Books, Publishing, Writing, Publishing Expert, Speaker/Author, Author Expert, Blogging, Business Books

About: Nina Amir - Nonfiction Author Coach - is the author of How to Blog a Book, The Author Training Manual, and Creative Visualization for Writers, transforms writers into authors. She motivates her clients to create books that positively impact readers and develop careers as authors. Some of her clients have gone on to sell 300,000+ copies of their books and land deals with major publishing houses. Amir maintains three blogs and, in addition to her traditionally published books, has self-published a host of ebooks, including the Write Nonfiction NOW! series of guides. She is the founder of the Nonfiction Writers' University, the Inspired Creator Community, and developed proprietary Author Training and Author Career Planning programs. Additionally, Amir is a speaker and one of 800 elite Certified High Performance Coaches operating around the world--the only one working specifically with writers.