Founded in 1993 by Don Peppers and Martha Rogers, Ph.D., Peppers and Rogers Group is recognized as the world?s leading authority on customer-focused business strategies. Steve Skinner is President and CEO. The company has earned global recognition for its ability to understand, communicate and provide multiple services that support clients? migration from mass production and marketing towards customer-centric 1to1® enterprise relationships. Services include vision setting, strategy development, process and organizational design, solution development support, and operational implementation. Recognized in 2001 by The World Technology Network as innovators most likely to create visionary ?ripple effects? in the field of CRM, Don Peppers and Martha Rogers, Ph.D. are the critically acclaimed authors of the business best seller "The One To One Future" and literally wrote the books on 1to1® strategy and Customer Relationship Management. ?Peppers and Rogers were the first to map the uncharted new world of interactive business,? said Scott Cook, co-founder and chairman of Intuit. Five books later, including "The One To One Fieldbook" (with Bob Dorf, former President and CEO) and the recently published "One To One B2B", the firm has earned global recognition for its ability to understand and communicate how technology is changing the way companies build relationships with their customers. Currently, the firm operates a total of 11 domestic and international offices worldwide, and maintains a global client list that includes Fortune 500 companies in the automotive, computer, consumer goods, financial services, pharmaceutical/healthcare, telecommunications, Internet and other industries. Most recent clients include BEA Systems, Bayer, Bentley Systems, Boise Cascade Office Products, Ford Motor Company, Hewlett-Packard, Jaguar, Lowe?s, Roche, US Postal Service, Verizon, Visa International, Volvo and Wolters Kluwer.