Your people may not all like working for you...
for many reasons.

 They include:.

-Are you fighting for them?  They don’t trust that you have their backs when the chips are down.

-Are you micro-managing them?  They are dependable and creative, often with no credit from you.

-Are you keeping them out of the loop/in the dark?They have no idea what your vision really is.

-Are you getting in the trenches with them? They see you removed from their day-to-day grind.

-Are you are indecisive? They are waiting for you to give them permission to make you look good.

-Are you shutting them down? They have valuable feedback that can help you and the business.

-Are you being inconsistent with them? They are looking for stability and strength.

If this is your behavior, you are getting the results you deserve... and they are "leaking" this to your customers. 

You can’t control others' behaviors, but you can control how you treat people... and the results that will bring.  The question is: What are you doing to promote  animosity?  Is your behavior leading your people to "leak" information to your customers?  What actions are you taking to be self-aware and reinvent your leadership style?  

You are feeding this situation by rewarding it or penalizing it.