Monday, September 26, 2022
Crisis management expert Edward Segal explains why companies and organizations should not wait until a crisis to figure out what they will say about. It this week's episode of his Crisis Management Minute podcast.Segal also discusses how to prepare a crisis communication plan before it's needed.
The episode can be heard on Apple Podcasts at https://podcasts.apple.com/us/podcast/the-crisis-management-minute/id1514212596, on YouTube at https://youtube.com/channel/UCxkarURWx5rHaw4LkfujEgg, and wherever podcasts are found. The Crisis Management Minute is produced by Molly Ruland's Heartcast Media.
Segal's commentaries, which are about a minute long, feature bite-sized pieces of advice about crisis management and crisis communication.
Previous epsides covered these importnt topics:
- How to work with reporters when your company has a crisis
- Who you should notify about a business crisis
- Why CEOs should be heard and seen during a business crisis
- When and how to apologize for causing a crisis
- Corporate crisis first response tips
Segal is the bestselling author of the award-winning book on crisis management, Crisis Ahead: 101 Ways to Prepare for and Bounce Back from Disasters, Scandals and Other Emergencies (Nicholas Brealey/2020); a Leadership Strategy Senior Contributor for Forbes.com where he covers crisis-related news, topics and issues; and hosted the Crisis Ahead podcast in 2020.
The advice he shares on the podcast is based on his 30+ years experience as a crisis management consultant and trainer, dealing with crisis situations as the CEO of the Greater Los Angeles Association of Realtors and the Marin Association of Realtors, and his work as a freelance journalist. His articles have been published by Forbes.com, the Wall Street Journal, New York Times, Los Angeles Times, and others.