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Weekly Subscription News: Revenue, Retention and Revelations
From:
Kathleen Greenler Sexton --- Subscription Expert Kathleen Greenler Sexton --- Subscription Expert
For Immediate Release:
Dateline: Boston, MA
Saturday, April 24, 2021

 

Recurring revenue, ratcheting up retention and revealing strong subscription increases made the headlines this week. Chargebee boosts subscription and recurring revenue tools with a $125 million funding round, Twitch purges 7.5 bot accounts, warning streamers of sudden follower losses, and Facebook hopes to make data scraping leaks part of the normal course of business. Also, the Associated Press is building a local news collaborative, the Institute for Nonprofit News writes an open letter to Substack, and the Financial Times restructures its consumer revenue team to ratchet up retention.

Chargebee Boosts Subscription and Recurring Revenue Tools with $125M Round
VentureBeat

Twitch Purges 7.5M Bot Accounts, Warns Streamers of Sudden Follower Losses
Tubefilter

Facebook Hopes to ‘Normalize’ Idea of Data Scraping Leaks, Says Leaked Memo
CNET

Exclusive: AP Building Local News Collaborative
Axios

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An Open Letter to Substack
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Squarespace Files S-1, Revealing Strong Subscription Increases and Growing Commerce Business
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To Ratchet Up Retention, the Financial Times Restructures Consumer Revenue Team
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Dana E. Neuts

Dana Neuts is Subscription Insider's Editorial Director, covering our daily subscription news as well as member features, case studies, premium content, and reports. Dana is also a writer, editor, marketer and communications professional. Her work has appeared in AARP Bulletin, The Seattle Times, Seattle Business, 425 Business, 425 Magazine, South Sound Magazine, Northwest Travel and more. Her specialties include business writing, community news, senior issues, travel and, of course, subscriptions!

About Subscription Insider

 

Subscription Insider is a media company uniquely focused on the business of subscriptions. Delivering analysis, best-practice information, training and research through our daily news, a membership portal, online and in person training, as well as conferences, we provide subscription executives and entrepreneurs with information for improved decision making, skills and profitability in their recurring, subscription and membership organizations. Learn more at: www.subscriptioninsider.com

 

About Gravy

Founded in 2017, Gravy provides personalized customer retention and payment recovery at scale for online businesses with recurring revenue. The company's full-time, US-based, Retention Specialists are experts at recovering failed credit card payments and it's on pace to return $1B back to businesses by 2022. Learn more at www.gravysolutions.io

 

About Paul Larsen Consulting

Paul Larsen Consulting’s mission is to impeccably serve all of our card not present merchant customers by significantly improving their bottom line.  We do this by both reducing costs and increasing customer retention through employing the industry’s best practices to facilitate better customer experience for our clients and our clients’ customers.  As a team of payments professionals, we know the struggles of increasing subscriber retention firsthand, having all spent decades on the merchant side, building, managing, and optimizing recurring businesses. Learn more at www.paullarsenconsulting.com

About Vindicia

Vindicia, an Amdocs company, offers comprehensive subscription management solutions that help businesses acquire and retain more customers. Providing much more than just a billing and payments system, the company’s SaaS-based subscription management platform combines big data analysis, strategic consulting and proprietary retention technology. Vindicia provides its clients with more recurring revenue, more customer data, better insights, and greater value throughout the entire subscriber lifecycle. That’s why they call us the Subscription People. Learn more at www.vindicia.com

News Media Interview Contact
Name: Kathy Greenler Sexton
Title: CEO
Group: Subscription Insider
Dateline: Andover, MA United States
Direct Phone: 617-401-7653
Cell Phone: 617-834-2169
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