Thursday, February 2, 2023
On Delta Airlines, I’m Platinum/Diamond/Liquid Gold or something. In Miami, we walk into the Delta Lounge prior to our flight. We’re first class. I give the guy at the desk my ticket. He says, “By any chance, Dr. Weiss, do you have an Amex Platinum Card?”
“I have a Black Card.”
“Excellent, if I can swipe that you’re all set for the club. And Mrs. Weiss, do you also have a Black Card?”
She produces it and I ask, “Why do you need them both?”
And, unbelievably, he tells me: “Membership or entry does not include a spouse or children. You would have to pay for them.”
“Wait a minute,” I say, astonished. “You mean club membership doesn’t include a spouse traveling with you?!”
“No,” he says, “and, in fact, if you ‘only’ had a Platinum Card, you wouldn’t be admitted unless it was within three hours of your flight.”
So what I want to know is when was the Delta management meeting, and who attended, which was called to decide how best to piss-off their best passengers and drive people to American?
Delta’s “slogan” is: Only People Make the Difference!!! Apparently that means you want to get rid of them.