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Stop Using the Phrase “Constructive Criticism”!
From:
Marsha Egan, CSP - Workplace Productivity Coach and E-mail Expert Marsha Egan, CSP - Workplace Productivity Coach and E-mail Expert
For Immediate Release:
Dateline: Nantucket, MA
Wednesday, February 19, 2020

 

Full disclosure, I absolutely HATE the words “constructive criticism.” I think that they are not only an oxymoron, but they are overused, misused, and misunderstood.

BUT – people use these words.

I don’t believe that there is such a thing as constructive criticism. I do believe in feedback, and lots of it.

Too many people do it all wrong. And one of the starting points for those troubles is for those wanting or needing to provide feedback is to be thinking of feedback as criticism.

It is a downer from the start. Even before the conversation happens.

Words really matter.

The word “criticism” is a downer. The minute you think you will be criticizing someone, it not only lifts you to a higher elevation than the person you are criticizing but sets you in the mode of being “critical.” Judge and jury.  A very bad way to start.

I am a very strong proponent of feedback as being positive and energizing. We have several posts about HOW to provide helpful feedback, but for the moment, our challenge to you is to forever banish the words “constructive criticism” from your vocabulary arsenal.

Instead, try these:

  • “Here is some helpful feedback.”
  • “May I coach you on this?”
  • “What worked for you? What didn’t?”
  • “How can we do even better with this?”

What other phrases have worked for you? Please share!

About Marsha Egan, CPCU, CSP, PCC, ICF-Certified CoachMarsha Egan, is CEO of the Egan Group, Inc., Nantucket MA and an internationally recognized professional speaker. She is a leading authority on email productivity. Her acclaimed ?12 Step Program for E-Mail E-ddiction? received international attention, being featured on ABC Nightly News, Fox News, and newspapers across the globe. In early 2009, the program was adapted into a book, Inbox Detox and the Habit of E-mail Excellence (Acanthus 2009 - http://InboxDetox.com/book) Marsha works with forward-thinking organizations that want to create a profit-rich and productive email culture. Marsha was named one of Pennsylvania?s Top 50 Women in Business in 2006.
News Media Interview Contact
Name: Marsha Egan, CPCU, PCC
Title: CEO
Group: InboxDetox.com, a division of The Egan Group, Inc.
Dateline: Nantucket, MA United States
Cell Phone: 610-780-1640
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