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Short Training Video on Business Friendly Customer Service
From:
Nancy Friedman -- Telephone Doctor Nancy Friedman -- Telephone Doctor
For Immediate Release:
Dateline: St. Louis, MO
Monday, July 17, 2017

 

Every call is unique – don’t become desensitized!

In most service situations, it’s very common to handle repetitive calls. The same issues over and over. We need to remember that to the customer, this is the first interaction they’ve had with your company today.

Always remember that every call is unique. And needs to be treated that way.

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Nancy Friedman, president of Telephone Doctor Customer Service Training, is a featured customer service speaker at franchise, association, and corporate meetings around the world. A popular TV guest, she appeared on Oprah, The Today Show, CNN, FOX News, Good Morning America and CBS This Morning, as well as hundreds of other radio, television and print outlets around the world, including the Wall Street Journal, USA Today and Financial News. The author of 9 books on her chosen topics, Nancy’s passion to help corporate America improve their communications, is second only to the material she delivers. You can see her books here. For more information, log on to Nancy Friedman's website www.nancyfriedman.com or call (314) 291-1012. Oh yeah you can email her at nancyf@telephonedoctor.com

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Name: Nancy Friedman
Title: Founder / Chairman
Group: Telephone Doctor Customer Service Training
Dateline: St. Louis, MO United States
Direct Phone: 314-291-1012
Cell Phone: 314-276-1012
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