Online Customer Service Training Course

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Kate Zabriskie - Training Course Program Seminar Workshop

Port Tobacco, MD

Wednesday, August 10, 2011

Online Customer Service Training

Business Training Works is pleased to announce the release of our third proprietary, online training offering: online customer service training.

The program is based on our popular customer service training course, Customer Service Excellence: How to Deliver Value to Today's Busy Customer.

This online training course consists of seven modules ranging from telphone etiquette, to dealing with difficult customers, to managing service related stress.

Website visitors may preview the course online at no charge. The full course may be purchased for $49.95. Discount pricing is available for purchases of six or more participants.

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News Media Interview Contact

Name: Kate Zabriskie

Title: Owner

Group: Business Training Works, Inc.

Dateline: Port Tobacco, MD United States

Direct Phone: 301.934.3250

Cell Phone: 240-412-3955

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1.	Training
2.	Networking
3.	Creativity
4.	Organization
5.	Presentation Skills
6.	Communication Skills
7.	Customer Service
8.	Etiquette
9.	Life Coach