Crisis management expert and author Edward Segal said the upshot from yesterday's US Senate committee hearing on the 1996 Communications Decency Act means there will be no new help coming from Washington anytime soon to assist companies and organizations in their fight against disinformation and misinformation.
Segal's discusses the hearing and what it means for business and commerce on Forbes.com where he writes a blog on crisis management as a Leadership Strategy contributor. The blog post can be read at https://www.forbes.com/sites/edwardsegal/2020/10/28/new-help-not-on-the-way-to-help--businesses-fight-disinformation-misinformation/#7ddfe2617b41
Segal is the author of the recently published book on crisis management -- "Crisis Ahead: 101 Ways to Prepare for and Bounce Back from Disasters, Scandals, and Other Emergencies" (Nicholas Brealey).
About the Book
"Crisis Ahead" was rated the #1 best crisis management book to read in July 2020 — and one of the best books on crisis management of all time — by BookAuthority.org. The American Library Association's book review website said, "This book's practical advice for advanced planning makes it a valuable addition to the shelves of any business collection." See the review at https://www.booklistonline.com/Crisis-Ahead-101-Ways-to-Prepare-for-and-Bounce-Back-from-Disasters-Scandals-and-Other-Emergencies-Edward-Segal/pid=9734321
"Crisis Ahead" is available as a paperback and ebook from Amazon, Barnes & Noble, and independent book stores via this link: https://publicrelations.com/order-book/
The book features dozens of anecdotes, stories, and lessons about how companies, organizations, and individuals — ranging from Amazon, Apple, and the European Union to Disney, Starbucks, and entrepreneur Elon Musk— have prepared for, created, managed, and communicated about crisis situations. It features a discussion about the early crisis management lessons that can be learned from the pandemic and includes a template for a crisis management and communication plan that can be customized for the needs of any company or organization.