MicroTech announced today that Tony Jimenez, Founder, President & CEO, has joined the University of Richmond Customer Experience Advisory Board.  The board position supports the university's goal of linking industry with academia to create a customer-first culture that drives customer experience innovation, solves real-world challenges and uses practices developed by some of the top companies in the nation and the world.

Through the newly appointed position, Tony will provide input and leadership through classroom visits, forums and conferences, and by actively participating in student coaching opportunities.  Board members also contribute to the school by reviewing credit and noncredit community offerings and offering input on university programs.

The board supports attendees of the University of Richmond Customer Experience Certificate Program who are immersed in an intensive, collaborative and educational environment, learning to apply principles and techniques that drive customer experience innovation.

"I am honored to have the opportunity to work alongside other customer experience leaders for the University of Richmond Customer Experience Program," said Tony. "MicroTech's involvement is one more step in illustrating our commitment to helping grow and advance customer experience innovation."

Tony Jimenez has served and continues to serve on Boards for a number of outstanding Colleges, Universities, and Institutes including George Mason University and Henry James College and American Film Institute as well as President Obama's Economic Recovery Advisory Board (PERAB) subcommittee for Education and Training. As an industry leader who practices the art of Customer Experience every day, Tony's knowledge and experience will enhance the University of Richmond's offerings.