Make This Your First Business Conversation in 2018

Lots of people are now deep in the process of resolving to do a few things differently over the coming New Year. Many are resolving to join the growing crowd of Americans who are quitting their jobs (about 100,000 daily) and taking their talents elsewhere. A few of them perhaps work for you. The question is, which ones? Rather than waiting to find out, my suggestion is that you take a proactive measure to let some of your very best people know that you truly appreciate them. Try this:

Make a list of the three best people on your team. Do it today. Then, adjacent to each person’s name, write the answer to the question, “Why does this person stay… with me, with our organization?” If you’re like most leaders, coming up with the three names is the easy part. Figuring out what keeps each person where they are is a bit more difficult.

Having done that, quietly have a conversation with each person individually to let them know that they mean a lot to you and to the organization. Tell them that they are special - not privileged, special. Then, go ahead and ask them what makes them stay with you, and the organization. (This wouldn’t be a bad time to take a few notes.) Ask them what, if anything, they need more or less of in order do their best work every day, and to feel appreciated for doing so. Listen, really listen, then, as best you can, make sure those things happen. 

This just might be the most beneficial thing you've ever done to start a New Year. Godspeed!

***

Make this the year that you take solid steps to improve your leadership skills, by working with a coach. I would be happy to hear from you.