Nancy Friedman, president of Telephone Doctor Customer Service Training, is a featured customer service speaker at franchise, association, and corporate meetings around the world. A popular TV guest, she appeared on Oprah, The Today Show, CNN, FOX News, Good Morning America and CBS This Morning, as well as hundreds of other radio, television and print outlets around the world, including the Wall Street Journal, USA Today and Financial News. The author of 9 books on her chosen topics, Nancy’s passion to help corporate America improve their communications, is second only to the material she delivers. You can see her books
here. For more information, log on to Nancy Friedman's website
www.nancyfriedman.com or call (314) 291-1012. Oh yeah you can email her at
nancyf@telephonedoctor.com.Lifetime Achievement Hall of Fame Award - St. Louis Small Business Monthly