Most companies don't get that successful businesses greet their customers with a friendly "Hello!". Laurie Brown does. And she understands what every element of greeting has to do with loyal profitable customers. Jeffrey Gitomer - Author of The Little Gold Book of YES! Attitude
Business Training Works is pleased to announce the release of its latest customer service workshop Greet Your Customers, based on customer service expert Laurie's Brown's newest book,
Greet Your Customers Welcoming and Retaining Clients, Patients, Members, and Guests.
From welcoming people in person, to interacting with them online an on the phone, this interactive
customer service training course covers tactics for improving all types of customer interactions.
To preview the course outline, Laurie's biography, and the book, visit us at www.businesstrainingworks.com.