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Employees: The Greatest Cybersecurity Threat
From:
Joyce L. Gioia, CMC, CSP --  The Herman Group Joyce L. Gioia, CMC, CSP -- The Herman Group
Austin, TX
Wednesday, November 1, 2017

 

The Herman Trend Alert

November 1, 2017

Employees: The Greatest Cybersecurity Threat

As security measures become more effective, people are the greatest threat to cybersecurity. Writing this month for Stratfor, the global geopolitical intelligence platform, Scott Stewart, their Vice President of Tactical Analysis was very clear about the danger of the human element.

A personal story informs this Herman Trend Alert

Back in 1999, Roger Herman, my late partner, and I learned a difficult lesson. A man answered an ad we posted looking for a marketing manager. He claimed to be a "reformed" alcoholic, whose alcoholism had ruined his life; he was looking for a second chance. Unfortunately, one day he came back from lunch slightly drunk, clicked on the wrong email, and released the Melissa virus into our system. We lost three manuscripts that day for which we still do not have ebooks. People are clearly the weakest link in cybersecurity.

Phishing---still a prevalent form of attack

The example above was clearly an example of phishing in which the victim clicks on a URL and that sets off the downloading of a virus or other program to the target computer. A more insidious form of this evil tactic is called spear-phishing. Highly targeted, this method uses an advanced form of social engineering to deliver malware. Using the target's name, this under-handed approach often looks like it is from a trusted friend, co-worker, or boss. A very sophisticated form of spear phishing was recently used to hack sensitive information on the target's clients. Sometimes called a "virtual honey-trap" operation, this type of approach illustrates how social engineering approaches may be used to trick people into unintentionally supporting cyberhacking. And the newest form using social engineering to scam a company is called the "fake president fraud". This scam features an email that appears to be from the CEO or another senior company officer directed to an accounts payable executive; this fraud requests "the urgent and secret transfer" of funds.

Smugglers, "Office Creepers" and other criminals

Hackers have also used onsite means of gaining access to sensitive information by claiming to have forgotten their credentials to return to a building after a smoke break or even bribing employees for needed access. Then, with a single malware-infected flash drive, hackers can corrupt a system with the needed software to take over and have access to every file in the computer. Warn your people to be on the lookout for such attacks.

Are you vulnerable?

If you have an employee, any employee who is not paying attention, the answer is "You bet!" The only things you can do are 1) Keep you virus software up to date; we like automatic updates behind the scenes best; and 2) Alert your people to the most current threats; encourage them not to open an email, if they do not know the sender and even if they know the sender, if something does not seem right, send a separate email to the sender, asking if s/he recently emailed with a particular message.

Cybersecurity---a great career path for the near-term future

Cyberhacking is not going away and moreover, we expect it to become increasingly sophisticated. When asked recently for the most secure career path in this fast-automating world, we suggested Cybersecurity. This field will grow exponentially in the near-term future and provide millions of jobs for graduating students who are savvy enough to gravitate towards this field.

What's next?

As cybersecurity technology becomes more sophisticated, hackers will increasingly look for ways to capitalize on the human element. People will continue to be the weakest link.

Special thanks to Scott Stewart at Stratfor for his informative and consciousness-raising article on cyber threats.

 

The Herman Group is a firm of Strategic Business Futurists concentrating on workforce and workplace issues. We forecast the future and advise clients regarding relevant trends and how those trends may affect their lives. Applying our expertise as Certified Management Consultants, we advise corporate leaders regarding employee retention and organizational development to help them build workforce stability. We help organizations become Employers of Choice®. We also work with Employer of Choice, Inc. to formally recognize employers that meet the stringent standards dictated by the labor marketplace. As authors of management books and as active professional speakers, we inform and inspire people to make a positive difference in the world of work.

You did really get the ball rolling with our retention presentation, overall we have seen a move in the right direction with our turnover. 

In practice since 1980, we have served a wide variety of clients throughout the United States and in other countries. Our global affiliates assist us in sharing our expertise and advice with clients internationally. Our team of professional consultants and trainers is supported by an administrative staff that gets things done. We also have consultants certified to deliver our programs in your local area.

Delivering to both small and large groups across 100 industries, The Herman Group has provided over 2,500 educational and informative keynote speeches and training seminars worldwide.

Based in Greensboro, North Carolina, we travel extensively to meet the needs of our clients. We can always be reached through the support team in our office at (800) 227-3566. Overseas callers may reach us through 336-210-3547.

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Get started now on improving the stability and performance of your workforce and increase your chances for success in the future.

                             

News Media Interview Contact
Name: Joyce L. Gioia, CMC, CSP
Title: Certified Speaking Professional and Management Consultant
Group: The Herman Group
Dateline: Austin, TX United States
Direct Phone: 336-210-3548
Main Phone: 800-227-3566
Cell Phone: 336-210-3548
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