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Dunk This: Dumb Ass Stupid Management
From:
Summit Consulting Group, Inc. -- Alan Weiss, Ph.D. Summit Consulting Group, Inc. -- Alan Weiss, Ph.D.
For Immediate Release:
Dateline: East Greenwich , RI
Wednesday, December 19, 2018

 

There’s a kid in the Dunkin’ Donuts drive-through on Main Street here in East Greenwich who never says “please” or “thank you,” calls you “buddy” or nothing at all, often doesn’t secure the covers, or gets the order wrong. I couldn’t hear him through their thirty-five cent  speaker the other day, and he actually became sarcastic.

Yesterday, he only filled the coffee to three-quarters of the cup! This is the place, under new ownership, where they ended the free dog treats because the owner claimed “he’s losing his shirt” providing free biscuits and broken donuts to dogs. What’s he’s really lost is his mind. He doesn’t care who he hires, doesn’t monitor their performance, and assumes customers will just keep coming.

Surprise!

Maybe I’ll have my dog Bentley buy the place, just for the hell of it. Ironic, right?

 
Office Manager
Summit Consulting Group, Inc.
East Greenwich, RI
401-884-2778
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