Monday, May 5, 2014
Why do manners matter? Simply because companies whose employees do not subscribe to displaying common courtesy experience more employee turnover, more complaints to the EEOC and more time spent on paperwork related to complaint issues. On an individual level, when you don?t use manners and common courtesy, you are showing a lack of consideration and professionalism. People will make negative judgments about you
regardless of your abilities. Our training programs provide guidelines for common business etiquette, how to show respect for yourself and others, how to establish positive connections with anyone, and how to choose polite and positive responses to rude behavior. Wouldn’t you want to be known as the classy one?