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Customer Service Training for Chat Representatives
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Kate Zabriskie - Training Course Program Seminar Workshop Kate Zabriskie - Training Course Program Seminar Workshop
Port Tobacco, MD
Tuesday, January 22, 2013

 
Business Training Works has released its latest instructor-led webinar program: Let's Chat: Customer Service Skills for Online Service and Sales Representatives.  This 90-minute course covers the communication skills needed to work with customers when communicating at a fast pace through the keyboard: establishing rapport, determining what customers need, recognizing and addressing the concerns of anrgy customers, and more.

Groups may schedule the program privately.  Alternatively, individuals wishing to participate in a public session may register by visiting http://www.businesstrainingworks.com/Live-Webinar-Training.html.  

To request additional information about customer service training, please contact us at info@businesstrainingworks.com.                                  

News Media Interview Contact
Name: Kate Zabriskie
Title: Owner
Group: Business Training Works, Inc.
Dateline: Port Tobacco, MD United States
Direct Phone: 301.934.3250
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