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Amazon to Hire 100K Workers to Fill Orders During Coronavirus Pandemic
Kathleen Greenler Sexton --- Subscription Expert Kathleen Greenler Sexton --- Subscription Expert
For Immediate Release:
Dateline: Boston , MA
Thursday, March 19, 2020


As the nation struggles to stop the spread of thecoronavirus, Amazon is stepping up in a big way. The company announced it willhire 100,000 newfull- and part-time workers across the United States. These employees are desperatelyneeded to fill the surge of orders Amazon is getting for supplies. The new hireswill work in Amazon’s fulfillment centers filling orders and serving as part ofthe company’s delivery network to get supplies to customers.

“As the COVID-19 pandemic continues, Amazon and our networkof partners are helping communities around the world in a way that very fewcan—delivering critical supplies directly to the doorsteps of people who needthem. Getting a priority item to your doorstep is vital as communities practicesocial-distancing, particularly for the elderly and others with underlyinghealth issues. We are seeing a significant increase in demand, which means ourlabor needs are unprecedented for this time of year,” saidDave Clark on Amazon’s blog.

“We are opening 100,000 new full and part-time positionsacross the U.S. in our fulfillment centers and delivery network to meet thesurge in demand from people relying on Amazon’s service during this stressfultime, particularly those most vulnerable to being out in public,” Clark added.

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Hiring more employees in a time of economic fragility anduncertainty is welcome, especially for those who have lost jobs or been laidoff as a result of the pandemic.

“We want those people to know we welcome them on our teamsuntil things return to normal and their past employer is able to bring themback,” saidClark.

Amazon is also investing $350 million to temporarily increasewages for hourly employees in the U.S., Canada and Europe. Through the end ofApril, Amazon will raise U.S. wages by $2 per hour, Canadian wages by $2Canadian) per hour, UK wages by £2 per hour, and €2 per hour in countries inthe European Union.

Amazon needs shoppers, warehouse specialists, cargo loadersand delivery drivers. The company says people do not need to provide a resume,and no previous work experience is required. They can start as soon as sevendays. Prospective employees can learn more online at Amazon.com/jobsnow. They can also sign upfor job alerts, and learn more about what it is like to work at Amazon.

In his blog post, Clark explained that health and safety area top priority for the company, and they are taking all of the necessaryprecautions at their sites to keep employees safe. They practice social distancingand are doing frequent cleaning.  In a separatepost on March 13, Amazon outlined how it is helping support its employees,customers and communities. For example, at this time, Amazon is prioritizingthe fulfillment of orders based on need. Orders for household staples, medicalsupplies and high-demand products will be filled first.

Price gouging has gotten a lot of media attention in recentweeks, with Amazon third-party sellers as key culprits. Amazon said it hasremoved tens of thousands of items. They are actively monitoring their online marketplaceto be sure prices are not artificially inflated to take advantage of the needfor critical supplies.

For those shopping in Amazon stores, the company has implementedenhanced daily cleaning procedures, followed by additional cleaning at night.They are educating employees based on CDC guidelines, and they are beingflexible with employees who need to stay home. In addition, Amazon is providingup to two weeks paid time off for those diagnosed with the virus or who are putinto quarantine. Through the end of March, all hourly employees can takeunlimited unpaid time off.

Prime Now, Amazon Fresh and Whole Foods delivery customerscan select “unattended delivery” when they check out to avoid contact withdelivery drivers. This does not apply to orders with alcohol, however. Customersshould be aware that not all items will be available in all areas, and standardturnaround times do not apply. In the Seattle area, for example, Amazon Freshdelivery windows are 48 hours out.

Insider Take:

Amazon and its founder Jeff Bezos have their detractors, butthis is an incredible response and a great example of serving the globalcommunity when it needs it the most. Amazon is serving its customers – whether theyare Prime members or not – by prioritizing orders, providing jobs, raisingwages and taking care of their employees. As large as they are, they areperhaps the only company in a position to support the global community thisway. They are setting a great example for others to follow as we work throughthis crisis together.

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Name: Kathy Greenler Sexton
Title: CEO
Group: Subscription Insider
Dateline: Andover, MA United States
Direct Phone: 617-401-7653
Cell Phone: 617-834-2169
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