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Amazon Adds In-Garage Delivery Option
From:
Lisa Anderson M.B.A. - Manufacturing and Supply Chain Lisa Anderson M.B.A. - Manufacturing and Supply Chain
For Immediate Release:
Dateline: Claremont , CA
Monday, May 20, 2019

 

According to Good Morning America, Amazon is adding in-garage delivery options to its already vast array of delivery options – in-home and in-car. I remember when I first started working after college receiving a package was an ordeal! I was lucky if I could go to the post office on a Saturday to get a package or have to take a vacation day just to get the package. How insane that sounds!

Now, we can receive packages in-car (I would have loved that at the time because I could go to the parking lot at work), in-home (hard to imagine but even Walmart has been testing putting groceries away in the refrigerator with in-home delivery) and now in-garage if you don’t want people in your house or if you have pets you worry about. You can control the garage door opener from your phone and see the package being delivered for peace of mind. Talk about convenience!

What Should We Consider and/or What Impacts Could Arise?
Consumer products companies are evaluating all sorts of convenience-related delivery options to ‘win’ the race for shopping convenience. That’s why we also see Amazon tents popping up around the country as Amazon gets into the transportation business and needs last mile facilities. What will be next?

At a minimum, get up-to-speed with the latest strategies in e-commerce and logistics. LMA Consulting was a sponsor at the e-commerce and Logistics Summit recently, featuring keynoters from UPS, Georgia Tech and more. Check out these types of events to at least be aware of what’s happening in the industry and think about what types of piloting you should perform at your company.

Can you work with select customers to determine what type of service would go “over-and-beyond” for them? High-quality products and great brands are no longer enough. You better add top notch service into the mix to succeed!

You’ll find more information on these types of topics on our resilient supply chain series.

Tags: Amazon, convenience, e-commerce and Logistice Summit, garage delivery, garage door, Georgia Tech, Good Morning America, in-home, over and beyone, packages, UPS, walmart

About LMA Consulting Group – Lisa Anderson, MBA, CSCP, CLTD
Lisa Anderson is the founder and president of LMA Consulting Group, Inc., a consulting firm that specializes in manufacturing strategy and end-to-end supply chain transformation.  She focuses on maximizing the customer experience and enabling profitable, scalable, dramatic business growth. Ms. Anderson has been named a Top 40 B2B Tech Influencer by arketi group, a 50 ERP Influencer by Washington-Frank, ranked in the top 46 most influential in Supply Chain by SAP and named a top woman influencer by Solutions Review. She recently published, I’ve Been Thinking, an inspiring collection of 101 strategies for creating bold customer promises and profits. A regular content contributor on topics including providing a superior customer experience with SIOP, advancing innovation and making the supply chain resilient, Ms. Anderson is regularly interviewed and quoted by publications such as Industry Week, tED magazine and the Wall Street Journal.  For information, to sign up for her Profit Through PeopleTM Newsletter or for a copy of her book, visit LMA-ConsultingGroup.com.

                                                                      
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President
LMA Consulting Group, Inc.
Claremont, CA
909-630-3943