Karen Susman -- Karen Susman and Associates

Presentation Hot Spice: How To Engage Your Audience

Karen Susman -- Karen Susman and Associates — Thu, 03 Jan 2013 08:06:00 GMT

Before Sesame Street popped up on your television screen more than 30 years ago, audiences could tolerate boredom. Now, if there aren't flashes, explosions or car chases every few minutes, audiences nod off. Unless you are into delivering your

Sales Magic Turkish Carpet Style

Karen Susman -- Karen Susman and Associates — Wed, 02 Jan 2013 09:01:00 GMT

Do you want a unique sales training experience that comes with Baklava? Go to Turkey.

On day twelve of a fourteen-day tour of Turkey, 30 tour members bussed to Cappadocia. After hours of crawling through caves, tunnels, and undergro

Holiday De-Stressors: It's Not Too Late To Relax

Karen Susman -- Karen Susman and Associates — Sun, 23 Dec 2012 12:12:00 GMT

Holiday De-Stress - It's not too late!

In the movie Christmas With The Kranks, Luther Krank's college-age
daughter decides she won't be home for Christmas. Luther opts to skip
the holiday stress and take his

You Can Speak About Anything With No Preparation

Karen Susman -- Karen Susman and Associates — Tue, 23 Oct 2012 10:10:00 GMT

You’re sitting at a meeting. Powdered sugar from your donut is falling on your blazer. You planned to sit back and listen. Your vocal chords and your brain have just left for the Bahamas when you’re called on to say a few words. &ld

Leave A Legacy: Lighten Your Load

Karen Susman -- Karen Susman and Associates — Tue, 02 Oct 2012 13:41:00 GMT

Is there a 12-step program for people who watch the cable television
program Hoarders? On a mountain weekend recently, I had unlimited
access to cable TV. Since I don't have cable television at home,
having access is lik

Networking For Shy People

Karen Susman -- Karen Susman and Associates — Mon, 01 Oct 2012 12:10:00 GMT

There he is up on the screen: the cute, slightly nerdy guy who is smitten with the cute girl. He's too shy to approach her. Maybe they become friends. (Don't you hate when that happens?) And he suffers in silence. I sit in my theater seat hoping he g

Dodging Tomatoes: How To Handle Presentation Bloopers

Karen Susman -- Karen Susman and Associates — Tue, 25 Sep 2012 15:16:00 GMT

Dodging Tomatoes: How To Recover From Presentation Bloopers

"What To Say When You're Dying On The Platform," written by the late
Lilly Walters, is packed with panaceas for presentation problems. Here
are some ways

Public Speaking: Don't Stuff Ten Pounds Of Flour Into A Five Pound Sack

Karen Susman -- Karen Susman and Associates — Mon, 24 Sep 2012 16:45:00 GMT

Recently, I heard a panel of three experts speak on a business topic. The panel had thirty minutes to present. Unless I've forgotten everything from second grade math, that's ten minutes for each speaker. If you deduct time for Q & A, that

Customer Service In The Time Of Social Media

Karen Susman -- Karen Susman and Associates — Wed, 06 Jun 2012 06:01:00 GMT

Customer Service in A Social Media World By ©Karen Susman

It was said that a dissatisfied customer complained to eleven people. That was before facebook, twitter and YouTube came on the scene. Now you can complain to thousands or mill

Holiday Networking: Mingle To Make Your Pockets Jingle

Karen Susman -- Karen Susman and Associates — Mon, 08 Dec 2008 09:00:00 GMT

The business world seems to close down from Thanksgiving through mid-January. But, holiday time is not the time to stop networking. If you plan to kick off your wing tips as soon as you take the turkey out of the oven, lace them back up and get out t

Expect Greatness: Wear Armani on The Red Carpet of Your Life

Karen Susman -- Karen Susman and Associates — Mon, 01 Dec 2008 13:18:00 GMT

Tyler Perry, writer, producer, director, actor, was recently interviewed about his recent movie, The Family That Preys. He was asked if he expected the movie to be such a big hit. He answered that he indeed expected his movie to be a hit. He said tha