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 Date Title
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 05/30/2019
Debra J. Schmidt, MS - Loyalty Leader
Put Employees First and they Will Take Care of the Customers
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 03/12/2019
Debra J. Schmidt, MS - Loyalty Leader
Walk in Your Customers’ Shoes
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 02/20/2019
Debra J. Schmidt, MS - Loyalty Leader
Weak Words On The Phone Cause Customer Dissatisfaction
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 02/08/2019
Debra J. Schmidt, MS - Loyalty Leader
7 Steps for Handling Customer Complaints
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 01/12/2019
Debra J. Schmidt, MS - Loyalty Leader
Attitudes Are Like Viruses … Is Yours Worth Catching?
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 01/12/2019
Debra J. Schmidt, MS - Loyalty Leader
Attitudes Are Like Viruses … Is Yours Worth Catching
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 05/24/2018
Debra J. Schmidt, MS - Loyalty Leader
IT Professionals Must Deliver Cutting-Edge Service
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 04/20/2018
Debra J. Schmidt, MS - Loyalty Leader
IT Professionals Need to Deliver Cutting Edge Service
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 01/24/2018
Debra J. Schmidt, MS - Loyalty Leader
How to Build Loyalty with an Angry Customer
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 01/11/2018
Debra J. Schmidt, MS - Loyalty Leader
Is ‘The Customer Is Always Right’ a Thing of the Past?
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 12/08/2017
Debra J. Schmidt, MS - Loyalty Leader
Possibility Thinking Energizes Employees
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 11/30/2017
Debra J. Schmidt, MS - Loyalty Leader
7 Tips for Hiring Customer-Focused Employees
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 11/29/2017
Debra J. Schmidt, MS - Loyalty Leader
How to Earn the Respect of Your Peers
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 11/29/2017
Debra J. Schmidt, MS - Loyalty Leader
How to Earn Respect from Your Peers
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 11/20/2017
Debra J. Schmidt, MS - Loyalty Leader
Patient Loyalty Starts with Physicians
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 11/17/2017
Debra J. Schmidt, MS - Loyalty Leader
Patient Loyalty Starts with the Physicians
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 11/07/2017
Debra J. Schmidt, MS - Loyalty Leader
Deliver Exceptional Service, But Hurry Up!
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 10/24/2017
Debra J. Schmidt, MS - Loyalty Leader
You Are in Sales, No Matter What Your Title
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 10/18/2017
Debra J. Schmidt, MS - Loyalty Leader
Loyalty Leader Inc.
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 10/05/2017
Debra J. Schmidt, MS - Loyalty Leader
Little Things Matter to Your Customers
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 10/04/2017
Debra J. Schmidt, MS - Loyalty Leader
Why Customers Get Angry…Even When You’re Nice
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 09/07/2017
Debra J. Schmidt, MS - Loyalty Leader
Disengaged Employees Don’t Care
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 07/13/2017
Debra J. Schmidt, MS - Loyalty Leader
Show Your Customers How They Can Save Money
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 06/20/2017
Debra J. Schmidt, MS - Loyalty Leader
Everyone at Work is on the Same Team
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